Manager Assistant
Resume:
MARYME TORMIS GARPEZA
Current Address:
Sulaiman Building, Hamad bin Abdullah Road
Fujairah, UAE
Contact no.: 054*******
Email Address: adbtb6@r.postjobfree.com
PERSONAL DATA
Age: 28
Date of Birth: February 11, 1991
Gender: Female
Civil Status: Single
Height: 5’ 2’’
Weight: 42 kgs.
Nationality: Filipino
Passport No: P8706205A
Visa Status: Visit Visa
WORK EXPERIENCES
Assistant Manager
El Nido Bayview Hotel
From Dec. 16, 2018 up to Dec. 16, 2019
Sitio Corong-Corong, Brgy. Maremegmeg
El Nido, Palawan, Philippines
El Nido Bayview Hotel is situated in an area where 5-star luxury resorts are plentiful, and is in a very special place, with magnificent views of Bacuit bay in El Nido. Basic Responsibilities:
• Ensuring company policies are followed.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Ensuring a consistent standard of customer service.
• Working closely with the manager to lead staff.
• Assisting customers whenever necessary.
• Organizing employee schedule.
• Taking disciplinary action when necessary.
• Motivating employees and ensuring a focus on the mission.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting manager as needed.
Receptionist / Front Office Staff
El Nido Bayview Hotel
From June 20 2016 up to Dec. 15, 2018
Sitio Corong-Corong, Brgy. Maremegmeg
El Nido, Palawan, Philippines
Basic Responsibilities:
• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
• Greet customers and visitors and perform tier-one / first contact services
• Manage inventory of office supplies and assist in organizing office activities
• Serve as point person for organizing all communications for the Management
• Responsible for maintaining records management and document control system in order to ensure proper and comprehensive documentation.
• Ensure documents are done and filed according to establish filing system.
• Retrieve files on demand and ability to multi-task
• Manage travel and accommodation arrangements for staff
• Perform document photo copying and paperwork distribution tasks
• Ensure management of minor repairs of the office
• Assist in managing accurate billing and records
• Create and maintain meaningful liaison with vendors and suppliers
• Maintain office equipment such as copiers and printers
• Perform duties as assigned by my immediate superior CIRIACO HOTEL and Resort (OJT March 20 - April 6, 2015) Assigned as Banquet Attendant (F&B Department)
CIRIACO HOTEL and Resort (OJT January 8 - 30, 2015) Assigned as Room Attendant (Housekeeping Department) SUNVIEW Marketing (November 6, 2011 - April 6, 2012) Assigned as Sales Promo (SM Homeworld Department)
EDUCATION
2013 - 2015 STI CALBAYOG
Hospitality and Restaurant Services
2003 - 2007 SECONDARY EDUCATION
MALAGA NATIONAL HIGH SCHOOL
Brgy. Malaga, Calbayog City
1998 - 2003 PRIMARY EDUCATION
CAGMANIPIS ELEMENTARY SCHOOL
Brgy. Cagmanipis, N. Samar
TRAININGS/ SEMINARS
TESDA NATIONAL CERTIFICATE II
FOOD AND BEVERAGE SERVICES AND
PROCEDURES
TESDA NATIONAL CERTIFICATE II
HOUSEKEEPING SERVICES AND
PROCEDURES
STI EDUCATION CENTER
Certificate of Academic Excellence
1st Honorable Mention Batch 2015
STI EDUCATION CENTER
Certificate of Academic Excellence
Food and Beverage Service
Procedures
STI EDUCATION CENTER
Certificate of Academic Excellence
Principles of Tourism
STI EDUCATION CENTER
Certificate of Academic Excellence
Principles of Marketing of the Service
Industry
STI EDUCATION CENTER
Certificate of Academic Excellence
Communication Arts 1
STI EDUCATION CENTER
Certificate of Academic Excellence
Asian Cuisine
STI EDUCATION CENTER
Certificate of Academic Excellence
Meritorious Service Certificate of
Excellences
CIRIACO HOTEL & RESORT
Certificate of Completion
OJT Food and Beverage Department
CIRIACO HOTEL & RESORT
Certificate of Completion
OJT Housekeeping Department
SKILLS
Competent in Food and Beverage Services and Procedures. Competent in Housekeeping Procedures.
Good Communication Skills.
Basic knowledge of MSWord, MS PowerPoint, MS Excel. Willing to learn and adapt with the working environment, patient and flexible. Can work under pressure.
REFERENCES
Ms. Rhodora B. Trinidad
General Manager/Owner, El Nido Bayview Hotel
Mr. Abner L. Garcia
HR Manager, GBMLT Manpower Services, Inc.
Ms. Rhiaza Bacaycay
HRS Instructress
STI CALBAYOG
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