ASHIF K

Summary

Purchase Manager : * years experience as Purchase In charge in Wholesale & Retail - Imported & Indian Household Products showroom. Stock & Ware house managing.

Document Control & Bank Operations : 5 years experience in Document Control, Cheque Clearing, Recruitment & Training, Underwriter, Credit Analyst.

Customer Service : 3 years experience in Front Office and Customer Care, Billing.

Sales and Marketing : More than 4 years experience in Sales, support and Marketing.

Administration : 5 years experience in Administration.

Education

Bachelor of Commerce: University of Calicut - 2002

Certifications/ Proficiency

Diploma in Software Engineering - 2001

Diploma in Hardware Engineering - 2001

Working knowledge of Internet, Mails, MS Word, Excel, PowerPoint.

Experience

Purchase Manager- Dubai Homes. Calicut, India. [Nov 2016 – Jan 2020]

Purchase In charge for Wholesale & Retail showroom for Imported & Indian Household Products.

Daily Stock Verifying and Ware house management.

Prepares Purchase order as per Re-order level and Sales focus.

Adding new products to portfolio as per market requirement.

Deals with Household wears, Kitchen Utensils, Plastic Furnitures and Cleaning products.

Coordinate with Sales-Marketing Team, Admin-Accounts departments for purchase as per needs.

Wholesale Banking Operations-HDFC Bank Ltd. [Oct 2010–Jan 2016] Kottakkal Branch, India.

Clearing Operations: Processing of Inward & Outward Clearing Cheques/ Instruments, Inward-Outward Fund Transfers for the branch and Achieved 100% Accuracy. Fund Management for the branch and Clearing House/RBI account for Clearing and Settlements.

Retail Asset Operations: Login & Disbursement of Retail Asset Files-Auto- Used Car Loan, Personal &-Two Wheeler Loan. Collection and PDD Updating (Post Disbursement Document). Accuracy & TAT 100%.

Document Control & Verification Unit:

Account Opening-New-Existing customer, Customer Requests. 99.8% Accuracy. Document Control: Account opening End to End Tracking.

Contact

Phone: (056-*******

Email: adbt7k@r.postjobfree.com

Languages

English

Hindi

Malayalam

Skill Highlights

Accuracy

Process Quality

Service-focused

TAT Management

Strong decision maker

General

Data and MIS Records, Recruiting and Appraising of reportees, Training of Sales & Operations.

Administration and 5S: Maintained 5S effectively (Sort, Sustain, Standardize, Shine, Set In Order).

Significant Achievements:

Promoted as Deputy Manager (from Assistant Manager) during Performance Appraisal-2013.

High Accuracy and TAT Management.

Process enhancement suggestion: Accepted & implemented by Central Team- FY 2013-14.

Marketing Event: Conducted Business Event in branch premises for Business support.

Initiative: Conducted Blood Donation Camps at branch location; Two Camps each - 2013 &2014.

ASSOCIATE-Branch Operations & Customer Service [June 2008 – Sept 2010]

Canara HSBC OBC Life Insurance Co. Ltd, Calicut branch, Kerala, INDIA.

Process Compliance: Process flow as per Standard Operating Process (SOP) at 98% Accuracy.

Quality Award: Second among All India Branches– Jan-March’10, Won Quarter 0% Error Twice.

Underwriter: Approval authority for Straight Through Process (STP) products - NIL Deviations.

Scrutiny: Login of Proposals for Insurance, Customer Service- Internal & External Customers.

MIS Management: Login MIS Consolidation for the Zone-South India (9 Hubs)

Training: Provided Training for New Joinees and Sales Team on Operational Process/Guidelines.

Receipting: Receipting and Banking of Premium Instruments and Daily Petty Cash Management.

Data Maintenance, Record keeping, Assisted Admin for Center Manager (reporting Manager).

CCE – Branch Operations (Customer Service Executive) [June 2007 - June 2008]

Reliance Life Insurance Co. Ltd, Calicut branch. Kerala, India.

Scrutiny and timely login of Insurance proposals, Customer Service and Complaint Management.

Coordinating North Kerala branches (8 branches & 13 spokes) for generating Sales MIS.

Banking of premium Instruments, Cash management and Branch Expense management process.

Sales Support: coordinate for Policy issuance. Scrutinizing Advisor recruitment application form.

Coordinator for Trainings and Commission disbursement. Reported to Branch Service Manager.

Credit Officer-Two Wheeler Loans [July 2003 - June 2007]

ADFC Private Limited. (Subsidiary of HDFC Bank Ltd), Calicut, Kerala, India.

Sales Coordinator: Coordinate Two Wheeler Loan Sales Team and Assisting Manager for Business Promotions.

Document Control: Pre-Credit Check of Two Wheeler Loan Files-Control Login to Dispatch to HO, filing.

Credit Officer: Promoted to Two Wheeler Loan Template Approval Authority for Calicut and Kannur.

Recruitment & Training: Identifying, Recruiting & Training of Credit Executives (Reportees).

Policy: Handled the Credit Portfolio as per the Company’s policies and Norms.

Handling Dealer complaints & resolving the same within the company’s policies & Norms.

Computer: Hands On with Intranet, Mails and MS Office: Excel, Word, PowerPoint, Banking Softwares.

Sales Manager-Ceekey Tyres, Calicut, Kerala [January 2002-June 2003]

Managing the Sales of the firm to achieve the targets.

Marketing of Tyre Company products and Keeping track of competitor’s activities.

Maintain Good rapport with companies like MRF, Ceat Ltd, Apollo Tyres Ltd and Dunlop Tyres.

PERSONAL DETAILS:

Date of Birth:

14/06/1979

Nationality:

Indian

Gender:

Male

Languages Known:

English, Hindi, Malayalam

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