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Hospitality Manager 12 Years Experience in UAE

Location:
Al Ain, Abu Dhabi Emirate, United Arab Emirates
Posted:
February 18, 2020

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Resume:

Mohamed Selim Mohamed

Experience Restaurant General Manager in UAE

Tel.: +971-*********

Email: adbt1k@r.postjobfree.com

In: linkedin.com/in/mohamed-adam-775408b5

Address: MBZ City Abu Dhabi, United Arab Emirates

Summary

I’m a hardworking, loyal and enthusiastic person, who understand how important work is to my overall happiness. having excellent communication skills and fully understand how important to deliver outstanding customer care after all. I have very good organizational skills and always plan my weeks in advance to make sure I perform the company/ brand SOP.

I will be very much appreciating the opportunity to work for your company if my cv meet your expectation, I can assure you that I will bring a great deal of experience, loyalty and positive qualities to your team. Qualification and Special Skills

• Experience in finance oversight skills (P&L oversight and cost control & inventory control& managing budgets)

• Experience in promoting and marketing skills (menu planner & graphic, design & artwork maker and pre- opening)

• Experience in business operations working with the public in a fast-paced work environment

• Able and willing to assist co-worker and clients in a cooperative manner

• Experience in analytical and strategy skills to understand concepts and business process, systematic in thinking and have strong presentation)

• Knowledgeable in interpersonal skills for personal relations, communication and coordination skills

• Experience in training and development talent in revenue generation

• Experience in computer, Microsoft office package and internet

• Knowledgeable for SOP & HACCP system

• Experience in customer loyalty skills & conflict resolution

• Knowledgeable in micros, aloha, par system

• Experience about most of restaurant machines

• Experience about the entire kitchen processing

• Experience in high tolerance of pressure and adaptive person Seminars and Training

• Managerial skills

• Quality manager skills

• Time management

• Person in charge

• Food hygiene

• Safety and sanitation

• Food presentation

• Quality assurance

• Fire fighting

Work Experiences

Restaurant General Manager (Pre – Opening Manager) Saif Belhasa Group of Companies

Mr. Greek Restaurant (Greece food) at Yas mall-Abu Dhabi Ruby Tuesday restaurant at Dalma mall-Abu Dhabi

Studio Masr Restaurant (Mediterranean food) Dubai& Abu Dhabi Chocolate bar Restaurant & coffee shop Abu Dhabi

Opening team since (2015) – United Arab Emirates.

From June 2015 to July 2019

General Work Assignments:

Managing all aspects of a specific departments within the restaurant including the selection, development and performance management of restaurant employees, optimizing profits and increasing sales. Manage scheduled shifts, ensuring guest satisfaction. Manage all operational issues to ensure restaurant standards of quality and services are met. Everyday Tasks for Restaurant Manager:

The daily to-do list for a restaurant manager includes anything from creating and maintaining a budget, determining staff schedules, to fill in for the wait staff or kitchen staff when the restaurant is short-handed. Other common tasks include the following:

• Managing customer relations

• Dealing with staff issues

• Motivating, managing and training employees

• Ordering supplies

• Marketing

• Keeping the restaurant in compliance with health codes, etc Restaurant General Manger (Pre – Opening Manager)

Chill’s Group of Companies

El chico restaurant (Mexican Food)

At Jumeirah beach residence (Jbr) Dubai and Dalma mall Abu Dhabi opening team since (2008)

(united Arab of emirates & Cairo & Saudi Arabian)

Certified international mobile training team from (u s a) With management certification from consolidated restaurant Operations in (u s a)

7 years from April 2008 to May 2015

General Work Assignments:

• Oversee employee work in front and back of the house to ensure compliance with company policies regulations, and food safety guidelines

• Perform facility walk throughs to assess cleanliness and preparedness at beginning and end of shifts

• Complete restaurant opening and closing procedures and manage deposits

• Produce monthly reports detailing sales trends and forecasts

• Consistently exceed daily, weekly and monthly sales targets while maintaining cost and keeping employee turnover low

• Met or exceeded sales goals for every single month

• Created social media presence to improve marketing and develop customer outreach strategies

• Drove substantial increase in lunchtime business through coupon program

• Continually monitored restaurant for service, food and cleanliness issues

• Developed new training programs for food handling that improved health score

• Awarded top district honors for maintaining high sales

• Optimized profits with proactive control of employee workloads, vendor costs, and food waste Team Leader

T.J.I Fridays Restaurant

(Opening team)

(Alexandria & Cairo, Egypt)

*2 years*

General work assignments:

Resolved any F&B outlet service issues or concerns. Communicate causes of service issues through appropriate channels to prevent repetitive service issues

Team Leader

Fuddruckers Restaurant

(opening Team)

*2 years*

(Alexandria & Cairo, Egypt)

Personal Data

Date of birth: 14th April 1980

Height: 5’8”

Religion: Muslim

Nationality: Egyptian

Marital status: single

Military status: finished

With UAE Driving license

Education

Graduate of Secondary School -

Industrial Diploma

(Cooling and Conditioning)

Language Skills

• Arabic: Mother tongue.

• English: Excellent (read &

writing and speak)

• Spanish: Fair (speaking)



Contact this candidate