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Customer Service Engineer

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
3000
Posted:
February 16, 2020

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Resume:

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JUAN LOUIS PAGCO

Industrial Engineer

Address Al Barsha 1, Dubai, United Arab Emirates,

37396

Phone 971-***-******

E-mail adbsye@r.postjobfree.com

Detail-oriented professional in Procurement and Material Handling. Established primary interface with vendors and contractors for contract negotiations. Strong business acumen to source materials and components within firm budget.

Demonstrated success in controlling costs, building supply structures and enabling business operations with effective supply solutions. Proficient in reviewing technical specifications, solving issues and optimizing plans with a data-driven mentality.

Skills

Report writing and documentation

Safety and compliance

Production reporting

Manufacturing

Production scheduling

Supply chain distribution

Materials management

Defect monitoring

Excellent problem-solving abilities

Planning and implementation

Client service

Quality assurance

Customer service excellence

Maintaining timelines

Managing risks

Pickup and drop-off scheduling

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Work History

Mar 2018 -

Jun 2018

Quality Assurance Staff

Eastern Petroleum Corporation, Pampanga, Philippines

Proposed improvements to development and testing processes to positively impact usability, function and performance.

Effectively interacted with departments regarding software defects and issues, working closely to develop innovative solutions.

Promote quality achievement and performance improvement throughout the Organization.

Consider the application of environmental and health and safety standards.

Assess the product specification of the company and its supplier and comparing with customer requirements.

Maintain awareness of the business context and company profitability, including budgetary control issue.

Jun 2018 -

Dec 2019

Material Planning Engineer

Nanox Philippines, Inc., Clark, Pampanga, Philippines

Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.

Checked prices and calculated totals for accurate invoice processing.

Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.

Prepares material simulation that will be use as reference in achieving shipment / customer requirement.

Check Daily kanban and material stocks be used by Production in meeting daily target.

Attends Daily Production Meeting and reports status of the material in accordance with the plan.

Monitor warehouse daily Receiving if in accordance with the plan.

Reports material availability and delivery abnormalities that may be encountered.

Prepares material Purchase Request for next month.

Prepares Production Schedule or revises production schedule whenever needed.

Cooperate or take in charge with the activities related to Environment Health and Safety and Cost Half Projects.

Prepares weekly Material status.

Education

Jun 2013 -

Jun 2017

Bachelor of Science: Industrial Engineering

Tarlac State University - Tarlac City, Philippines



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