Sunayna Mobile No: +91-869******* adbsup@r.postjobfree.com

Summary

Excellent Human Resources background including: Recruiting, New Hire Orientation, Customer support and Administration. Experienced in developing and implementing new programs including: Safety, Training, and Employee Orientation

COMPUTER SKILLS

Proficient with Office Suite(Excel) & CMS

PROFESSIONAL EXPERIENCE

Tech Mahindra Limited

Team Leader

August 2018 - Present

Work Profile

Handling Ecommerce team

Schedule trainings for productivity

Nirvana BPO Solutions

Manager Enterprise Solutions

Sep 2009 – July 2018

Work Profile

Handling Value Added Services (VAS) for Spice Digital Ltd.

Schedule trainings for productivity

Recruiting Agents, Vendor Management

Run programmes for revenue & retention

Achievements

Opened new accounts like VMARKET4U, BRIGHT CARRIERS N PROMOTIONS

Added new circle in 2014 (Himachal), 2013 (Delhi)

Launched new services in Delhi, Himachal

EDUCATION

B.A- 2006 from Guru Nanak Dev University Amritsar, Punjab

MA-English 2008 from Guru Nanak Dev University Amritsar, Punjab

B.ED - 2009 with teaching of English & S.S.T from Pathankot College of Education, Pathankot.

Hobbies

Reading Books, Listening music

Languages English, Hindi, Punjabi, French

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