Skills

Work History

Sr Product Manager with ** years experience in SaaS environment for companies that included digital, fintech, e-commerce, hospitality. Lead teams domestic and international through product launches from concept through mvp launch and full version launches. Experience with all aspects of product management including product strategy, subject matter expert, voice of the customer, sales & marketing, roadmap, grooming, backlog management, product lifecycle. Product Management

2017-03 - Current Manager, Product & Marketing

FHGP, LLC, Grand Prairie, TX

Partnered with entrepreneurs to identify opportunities and solution product strategies to solve the current pain points

Manage product lifecycle from market problem, ideation, user research, product roadmap, business requirements, design and launch. Collaborating with marketing partners and stakeholders to drive product positioning and messaging

Created product feature improvements through interactions with customers

(VOC) and stakeholders

Developed new marketing plans & collaboration with key stakeholders increasing product sales by 30%

2014-10 - 2017-03 Senior Product Manager

Blackhawk Network Holdings Inc., Carrollton, TX

Responsible for product management for Blackhawk B2C & B2B sales channel platform, including profit and loss, pricing, roadmaps, positioning and sales forecasting.

Collaborated with internal/external stakeholders & VOC to identify new opportunities and develop strategies to bring those ideas to life. Instituted product design sprint process, creating prototypes and obtaining Patrick McNeff

Product Manager

Address 1841 Wisteria Drive, Grand Prairie, TX,

75050

Phone 972-***-****

E-mail adbrvx@r.postjobfree.com

genuine user feedback.

Establish product requirements and solutions, managing from concept to launch, collaborating with internal experts, industry analysts, research and clients to produce intelligent products

Managed sprint planning and user story grooming sessions with development and QA teams.

Created and maintained product guides and other marketing materials and provided training demos for internal sales team support. Identified new product opportunities based on in-depth market research Lead go-to-market strategy and execute in partnership with marketing and sales 2008-07 - 2014-04 Senior Product Manager

REALPAGE, INC, REALPAGE, Dallas, TX

Developed marketing plans and strategy to promote specific products to target demographics

Managed benchmarks, product demonstrations and testimonials for performance evaluation

Provided training and support to sales team members Managed migrating CRM applications from legacy platform to enterprise platform

Data migration for internal and client facing portals Trained sales, management, account team on new enterprise platform and portal systems

Reduced user bounce rate by 26% with new 3D image product 2007-01 - 2008-06 Product Marketing Manager

COMPACT INFORMATION SYSTEMS, INC, Arlington, TX

Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues Developed and executed sales presentations as well as both internal and external product training workshops

Organized promotional events and interacted with community to increase sales volume

2005-03 - 2007-02 Internet Sales Manager

MORITZ, Llc, Arlington, Texas

Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies

Monitored metrics and marketing investments to assess performance and implement continuous improvements

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals

2000-04 - 2004-12 Manager, Client Success

WORLD MARKETING, INC, Dallas, Texas

Education

Affiliations

Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations

Created representative and customer sales reports and recommended initiatives for marketing and promotional programs 2004-01 - 2007-08 Bachelor of Science: Marketing

University of Phoenix - Dallas - Dallas, TX

Sr. Product Manager in a global SaaS environment with repeated success in delivering online and mobile app products to B2B & B2C brands. Proven expertise successfully leading product teams and driving product from concept through product completion. A strong team player focused on collaboration, removing barriers and delivering results through the product life-cycle. A passionate "voice- of-the-customer" evangelist focused on uncovering unmet customer needs and driving this vision throughout the organization.