Curriculum Vitae

Mohit Walia

H.No. ****, Second Floor, Sector: 45-C,

Chandigarh

Phone: 981-***-**** (M)

Email: adbrv2@r.postjobfree.com

To reach the Top most position in a growing organization being positive catalyst and essential ingredient in the growth process – thus enjoying the rare blend of professional achievement & personal fulfillment.

Professional Experience

19 years (From 17th August, 1999 – Till Date)

Company: Competent Synergies Pvt. Ltd. (From 7th July, 2012 till Date)

Established in 1995, Competent is a leader in BPO, Call Centre and Manpower Outsourcing services serving leading enterprises in the banking, financial services, telecom and insurance sectors in the Northern India.

They have the presence in Punjab, Haryana, Himachal Pradesh, Chandigarh and J&K quantum. They’ve mapped a consistent increase in the scale of operations being an efficient outsourcing partner offering a broad range of services.

Manager – Administration

Job Profile:

Manage Facilities and Administration to support 24x7 operations at Competent 2 locations (1 in Mohali and 1 in Chandigarh).

Handle small renovation projects within the existing facilities.

Ensure zero break down time and timely maintenance of all Electricals and other critical equipments like UPS, DG sets, Air Conditioners, Transformers, AVR, Fire Fighting system, Telephones etc.

Infrastructure management, recreational activities, facilities planning, and utilization of resources.

Manage AMCs and keep track of all critical equipments under AMC.

Manage Housekeeping/Security staff/activities to ensure hygienic and clean atmosphere for the employees.

Manage Office supplies, Stationery, Business cards, Telephones, Travel, Hotel Accommodation and Inventory management.

Carrying out day-to-day operations of procurement involving preparation of purchase orders; responding to BUs and supplier enquiries about order status, modifications and/or cancellations.

Negotiations with vendors for pricing and to deliver the best quality of products, dealing with different vendors and situations in getting quality products and services on time.

Ensure that buying prices are the lowest in the market according to the business volumes and quality specifications by comparing prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.

Identify the cost savings opportunities and implement them effectively.

Manage all technical aspects pertaining to facility management related to maintenance of the building.

Liasioning with various Govt. agencies, Postal and Courier Service Providers.

Manage/prepare all contracts/agreements pertaining to facility and services.

Ensure facilities meet the needs of multiple individual projects and coordinate with IT staff for any technological requirement.

Company: IDS Infotech Ltd. Chandigarh (From 17th August, 1999 to 6th July,2012)

IDS Infotech is a part of the Winsome Group of Companies of India. IDS Infotech Ltd. was established in 1989 as the Software Solution and IT Enabled Service Company of this group and it is one of the India’s leading providers of Back Office Processing and Business Process Outsourcing services to the US and European markets. The organization also has diversified into other business verticals like Medical Billing, Subjective Coding, Publication Services, Legal Document Coding.

Asst. Manager-Commercial (From 1st March, 2010 to 6th July,2012)

Job Profile:

Manage Facilities and Administration to support entire 24x7 operations at IDS 6 locations (5 in and around Chandigarh, 1 in Noida).

Handle small renovation projects within the existing facilities.

Ensure zero break down time and timely maintenance of all Electricals and other critical equipments like UPS, DG sets, Air Conditioners, Transformers, AVR, Fire Fighting system, Telephones etc.

Infrastructure management, recreational activities, facilities planning, and utilization of resources.

Manage AMCs and keep track of all critical equipments under AMC.

Manage house keeping staff/activities to ensure hygienic and clean atmosphere for the employees.

Manage security, Projects etc on day to day basis for various coordinated activities.

Manage Office supplies, stationery, business cards, Telephones, Travel, Hotel Accommodation and inventory management.

Carrying out day-to-day operations of procurement involving preparation of purchase orders; responding to BUs and supplier enquiries about order status, modifications and/or cancellations.

Negotiations with vendors for pricing and to deliver the best quality of products, dealing with different vendors and situations in getting quality products and services on time.

Ensure that buying prices are the lowest in the market according to the business volumes and quality specifications by comparing prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.

Identify the cost savings opportunities and implement them effectively.

Manage all technical aspects pertaining to facility management related to maintenance of the building.

Liasioning with Postal and Courier Service Providers & keeping a track of the incoming and outgoing posts.

Management of IT and Non IT procurement activities in India supporting various locations across India.

Suggesting alternate products/services to save costs, timely receipt of goods.

Monitoring contractor performance, recommending contract modifications, when necessary.

Effectively manage vendors to ensure deliveries are carried out according to contracts and the committed specifications.

Drive various cost / energy saving projects.

Manage/prepare all contracts/agreement for all the rented locations (5 locations).

Ensure facilities meet the needs of multiple individual projects and coordinate with IT staff for any technological requirement.

Assisting in Re-Location.

Liasioning with STPI/Excise for all the statutory requirements like Registration of location with STPI/Excise, Bonding/Debonding of location from STPI/Excise, Renewal of Licenses of location from STPI/Excise etc.

Liasioning with Govt. Agencies for any infrastructure requirements.

ISO Documentation and Interact with Internal / External Auditors.

Executive – Commercial (From 15th May, 2004 to 28th Feb, 2010)

Job Profile:

To support entire 24x7 operation.

Handle small renovation projects with in the existing facilities.

Ensure zero break down time and timely maintenance of all Electricals and other critical equipments like UPS, DG sets, Air Conditioners, Transformers, AVR, Fire Fighting system, Telephones etc.

Manage AMCs and keep track of all critical equipments under AMC.

Manage house keeping, security, Assets, Projects/activities etc on day to day basis.

Management and overseeing of logistic functions ex: transportation, Event Management.

Management of IT and Non IT procurement activities in India supporting various locations across India.

Carrying out day-to-day operations of procurement involving preparation of purchase orders; responding to BUs and supplier enquiries about order status, modifications and/or cancellations.

Negotiations with vendors for pricing and to deliver the best quality of products, dealing with different vendors and situations in getting quality products and services on time.

Ensure that buying prices are the lowest in the market according to the business volumes and quality specifications by comparing prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.

Suggesting alternate products/services to save costs, timely receipt of goods.

Monitoring contractor performance, recommending contract modifications, when necessary.

Effectively manage vendors to ensure deliveries are carried out according to contracts and the committed specifications.

Manage all contracts/agreement for all the rented locations.

Ensure facilities meet the needs of multiple individual projects and coordinate with IT staff for any technological requirement.

Liasioning with STPI/Excise for all the statutory requirements like Registration of location with STPI/Excise, Bonding/Debonding of location from STPI/Excise, Renewal of Licenses of location from STPI/Excise etc.

Liasioning with Govt. Agencies for infrastructure requirements.

ISO Documentation and Interact with Internal / External Auditors

Executive Asst. – Commercial (From 23rd Oct, 2002 to 14th May, 2004)

Support entire 24x7 operation.

Ensure zero break down time and timely maintenance of all Electricals and other critical equipments like UPS, DG sets, Air Conditioners, Transformers, AVR, Fire Fighting system, Telephones etc.

Manage house keeping, security, Event Management, Cafeteria and other support activities on day to day basis.

Overseeing of logistic functions ex: transportation.

Management of IT and Non IT procurement activities in India supporting various locations across India.

Carrying out day-to-day operations of procurement involving preparation of purchase orders; responding to BUs and supplier enquiries about order status, modifications and/or cancellations.

Ensure that procured material is as per the required specifications and according to the business volumes.

Asset Management.

Monitoring contractor performance, recommending contract modifications, when necessary.

Effectively manage vendors to ensure deliveries are carried out according to contracts and the committed specifications.

Ensure facilities meet the needs of multiple individual projects and coordinate with IT staff for any technological requirement.

Team Leader – Production (From 1st July, 2001 to 22nd Oct, 2002)

Job Profile:

Responsible for handling manpower and allocation of work on the production floor as per the targets given.

The team size is 20 Process Associates.

Coordinating with Group Leader for daily volume allocation and production and quality.

Project knowledge, query handling and team meetings.

Working in coordination with quality team on various projects to improve the process.

Evaluation of employees as per their work performance and to make sure that the targets are achieved with best quality.

Motivating subordinates and ensuring amicable employee relations on the production floor.

Checking of quality by doing audits of the data.

Tracking and ensuring delivery within specified time.

Managing team attendance (sickness, holiday schedule, time off etc.)

Providing performance appraisal feedback of Process Associates to the management.

Crisis management (during the shift) in the events of any emergency.

Reporting status, issues and risks in status meetings.

Encouraging initiatives by Process Associates and team members by formalizing initiative schemes and rewarding benefit-reaping initiatives. Make people feel they are valued and respecting all ideas.

Running on-floor training sessions with the help of trainers, interactive quizzes to update the people on subject matter as well as improving the information flow.

Constantly maintaining good performance both in terms of quantity and quality during the exponential growth phase that was observed by the organization. Never compromising on quality.

Achievements:

1.Joined as a Process Associate in IDS Infotech Ltd. (17th Aug, 1999 to 20th Feb, 00)

2.Confirmed on 16th February, 2000. (Within 6 months)

3.Promoted to “Quality Controller”. (21st Feb, 2000 to 30th June, 01)

4.Promoted to “Team Leader”. After 2 Years from DOJ considering the overall performance and attitude(1st July, 01 to 22nd Oct, 02)

5.Honored with “Special Recognition for Excellence in Work” for the Year 2008-2009.

6.Got double promotion (considering the overall performance) in the year 2010 and promoted to Asst. Manager instead of Sr. Executive.

7.Reduced AMC cost of the Electricals and other equipments.

8.Reduced Electricity cost (around 25%) across IDS through various cost cutting initiatives.

Education:

Professional Qualifications

1.Completed One Year Diploma in Computer Applications from Hartron Computers, Sec: 8, Chandigarh. (From 20th Aug, 1998 to 19th Aug, 1999,

2.Typing speed of 35-40 wpm.

Academic Qualifications

Graduate (B.A. Correspondence) from Punjab University in 1999 with 52.7%.

10+2 (Commerce) from GM.Sr.Sec.School, Sec: 46, Chandigarh in 1996 with 51%.

10th from PSEB in 1992-93 with 61%.

Skills

Effective Team Player! Have the capability to achieve team targets in stipulated time period.

Ability to work in challenging and stressful circumstances.

Experienced in all Windows Operating Systems, MS-Office and Internet usage.

Troubleshooting for Hardware and Software Installation

Personal Details

Father’s Name : Late Sh. Param Pal Walia

Date of Birth : 12th October, 1975

Nationality : Indian

Marital Status : Married

Languages Known : English, Hindi and Punjabi

Hobbies : Listening Music and Travelling.

Date:

Place: (Mohit Walia)

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