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Desktop Support/ Networking/ Help Desk

Location:
Brooklyn, NY
Posted:
February 13, 2020

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Resume:

Zerong Chen

Brooklyn, NY ***** · 347-***-**** · adbrr6@r.postjobfree.com

https://www.linkedin.com/in/zerong-chen

Aspiring IT support professional recently graduated with Bachelor’s degree.

I am eager to start applying my skills and gain further experience in the industry of Information Technology in order to help others solve their technological issues and educate on the best practices of the industry. I am working towards the Comptia Network+ Certification and educating myself on Microsoft Exchange and Outlook.

Education

BROOKLYN COLLEGE 2019

BS. INFORMATION SYSTEMS GPA: 3.8

Dean’s List (Fall 2017 – 2019)

KINGSBOUROUGH COMMUNITY COLLEGE 2017

AAS. COMPUTER INFORMATION SYSTEMS

Certifications & Skills

CompTIA A+ Certification

Microsoft Office applications: Word, Excel, PowerPoint, Access

Computer programming: Java, C++, SQL

Communication skills with team members and customers

Microsoft Server 2016 and Active Directory

Relevant Coursework & Projects

Database project involving SQL and JDBC

Independent project on Excel and Access functions

Computer Networks and Architecture

Udemy Courses on Windows Server 2016 and CCENT/ICND1

Experience

Animal Haven, Intern February 2013 to April 2013

Temporary internship provided by the Chinese Planning Council (CPC)

Handled data entry for adoption forms

Assisted in taking care of cats and dogs (cleaning, feeding, stocking supplies, introducing to potential adopters)

Paul’s Hair Salon, Front Desk Varied Timeframe

Family/relative operated hair salon, helped out here and there during my youth

Cashier, Receptionist, Translator



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