Sarah Jean Pangarotan-Clemente

Block ** Lot * #** Bauang St.

New Haven Village

Novaliches, Quezon City

+632-***-****/092*-*******

adbrap@r.postjobfree.com

WORK EXPERIENCES

July 2008-present SUGAR REGULATORY ADMINISTRATION

- INTERNAL AUDITOR II

Ensures the conduct of operation performance audit of programs, projects and activities of SRA Departments, Divisions, and Sections. Verify and analyse operations data and ascertain if results are consistent with established objectives and goals, evaluate quality of performance of groups/individuals, detect fraud and dishonesty in transactions (if any/when applicable), and recommend courses of action on operational deficiencies observed, under minimal supervision.

-DOCUMENT CONTROL CUSTODIAN

(July 2016 – present)

Ensure that documents and records required by the Quality Management Systems are controlled following the requirements of ISO 9001 clauses. Maintains records as evidence of control of documents and records.

March 2005-June 2008 BANCO DE ORO UNIBANK

- JUNIOR ACCOUNTING ASSISTANT

Responsible for bank’s compliance to existing rules and standard

procedures on a daily basis. Assists Branch Accountant in the

preparation of Monthly, Quarterly and Year-end Reports. Daily routines

like Vouching, Batching, Encoding and Balancing bank transactions

with supporting documents and prepares adjusting entries, if any.

June 2004-December 2004 BDO CARDS INC.

- TELEMARKETING ASSISTANT

Does telemarketing tasks to promote products and increase sales.

Informs or updates clients of new promotions and process requests.

Assists Marketing Manager in specific projects undertaken for card

promotion.

April 2004-June 2004 ADVANCED CONTACT SOLUTIONS INC.

- PROJECT CUSTOMER SERVICE REPRESENTATIVE

Performs Customer Service functions as required by the Project.

Demonstrate excellent customer service to pass series of assessments

from time to time. Delivers standard operating procedures in handling

various kinds of calls.

April 2003-September 2003 MARKET STRATEGIC FIRM, INC. (Shoe Mart)

- CASHIER

Performs Cashiering functions, reporting to Counter Supervisors.

Daily updates on new promos and existing regulations are to be

observed. Deliver quality customer service in assisting regular shoppers.

EDUCATION

2012-2015 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

Commonwealth, Quezon City

-MASTER IN PUBLIC ADMINISTRATION

1999-2004NATIONAL COLLEGE OF BUSINESS AND ARTS

Fairview, Quezon City

- B.S. ACCOUNTANCY

1995-1999ST. CLARE COLLEGE

Camarin, Caloocan City

- High School

1989-1995 OUR LADY OF LOURDES SCHOOL

Novaliches, Quezon City

- Elementary

SOFTWARE SKILLS

Operating Systems – Windows

Basic MS Access, Powerpoint, Outlook, Word, Excel and Open Office

Full knowledge and access to Internet navigations.

CSC PROFESSIONAL EXAM PASSER (rate of 85.95) - March 2004

LANGUAGE SKILLS

Filipino and English - high written and conversational/oral fluency

Visayan - average understanding on both

SEMINARS ATTENDED (w/ corresponding Certificates) - upon Request

CHARACTER REFERENCES - upon Request

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