Teresa Zirkel

Executive/Personal Assistant

Contact

*** **** ****

New York, NY 10022

917-***-****

adbr9m@r.postjobfree.com

Objective

Motivated, efficient, and detail-oriented Personal Assistant with a professional business and teaching background with a specialty in travel, able to enhance executive productivity and improve business operations. Demonstrate expertise in organizing calendar schedule, juggle multiple priorities, plan and manage personal and professional travel, with aptitude in communicating efficiently and effectively to team members and clientele. Sophisticated and graceful team builder able to manage high volume workloads in rapidly changing environments, handle client information discretely, and achieve goals in a timely manner.

Education

Bachelor of Science:

Education, 1998

University of Milwaukee

Milwaukee WI

Key Skills

Extremely Organized

Attention to Detail

Calendar Management

Strong Written and Verbal Skills

Financial Reports

Self-starter

Skilled Multi-tasker

Business Knowledge

Arranging Travel

Schedule Management

Strong Problem Solver

Project Planning

Time Management

Excellent Planner and Coordinator

Filing and Data Archiving

Microsoft Office Proficient

Strong Leader

Strategic Planning

Public Relations

Phone Etiquette

Experience

10/01/2019 to Present,

Personal Assistant, Private Individual NYC

Proactively handle any and all administrative tasks, including seamless management of calendar, responding to an escalating email in a timely manner, and arranging travel and activities.

Complete errands such as personal shopping, dry cleaning, gifting, and post office.

Organize daily calendar, make and follow-up appointments, and online research.

Incorporates strong organizational skills and attention to detail.

Ability to manage priorities and meet deadlines.

Strong communication and interpersonal skills

Maintained entire schedule and organized events.

01/2010 to 09/2019

Business Owner and Founder Circle the World, NYC

Curated boutique domestic and international travel itineraries, booked travel, and managed expenses for 20-30 clients a month.

Provided excellent and high-quality customer service to elite clientele via phone, email, and/or chat

Research and fulfill unique customer requests that include dining, entertainment, adventure, sports and recreation, tourist and city information, gifts, and almost anything imaginable

Ability to adapt quickly to different cultural environments around the world to enhance the customer experience

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Built working relationships with local people and businesses in each travel destination.

Responsible to make the clients feel safe and secure throughout the entire trip.

Deliver 100% professionalism and energetic service.

08/2017 to 11/2018

Personal Travel Assistant and Advisor, Private Couple, NYC

Worked directly 1:1 with an elite couple traveling to 16 countries for 11 months.

Provided uniquely personalized travel assistance before and during travel.

Assistance: All bookings, curating unique itineraries, boutique accommodations, airfare (using points), local guides, changes in itinerary, must see places, top restaurants and local food unique local experiences, extra level of personal comfort, visa applications, recommended shots, and all desired travel needs.

Eliminated discrepancies in financial reporting and recordkeeping through accurate preparation and management of travel budgets.

Available 24/7 during travel.

02/2006 to 12/2009

Personal Assistant and Trip Leader, Dynamic Outdoors

Worked directly for business owner of travel business.

Responsible for social media, marketing, client email and phone responses, research, social events, networking, budgeting/accounting and curating travel itinerates domestically and internationally.

The position grew into leading small groups of 10-15pp in different destinations around the world.

Customer focused in providing an amazing travel experience and problem solve when needed.

Worked directly with on the ground service providers to deliver the best service possible to the group.

Assisted in introducing special and unique activities in each city or destination.

Maintained appropriate filing of personal and professional documentation.

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