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Admin/ Customer Service

Location:
Doha, Qatar
Posted:
February 12, 2020

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Resume:

OLADEPO, TITI DANIELLA.

Al Aziziyah,Doha Qatar

Contact: 66704568

Email: adbqr5@r.postjobfree.com

Visa status: Work Visa

Availability: On request

PROFESSIONAL SKILLS

Good experience in organizational leadership and executive administration.

Background in organization, team work, financial management, human resources and client relations.

Effective communication skills in both verbally and written.

Team building and problem solving abilities

Strong sales and marketing drive

AREAS OF EXPERTISE

Customer service relation

Research ability

Quality management ISO

Communication

Self motivation

Events planning

Patient and Pleasant

Power point

MS Word

Excel

Content writing and Paper filing

Organization and Maintain focus

Analytical ability

Creativity

EDUCATION AND QUALIFICATION

ST. LOUIS GRAMMAR SCHOOL, IBADAN,NIGERIA

School certificate 1994

NATIONAL DIPLOMA IN BUSINESS ADMINISTRATION

21ST NOVEMBER, 1997

THE POLYTECHNIC, IBADAN, NIGERIA

HIGHER NATIONAL DIPLOMA IN BUSINESS ADMINISTRATION

THE POLYTECHNIC, IBADAN, NIGERIA

3RD AUGUST, 2001

PROFESSIONAL EXPERIENCE

Banking experience

NEW NIGERIA BANK,BENIN, NIGERIA

Cash and teller, Marketer 2002 -2004

Office administration experience

PORTE PAROLE ADVERTISING COMPANY

LAGOS,NIGERIA,

Front desk officer, Administrative 2005 – 2007

CAEI Associates - Construction, Architecture, Engineering & Interiors

Client service and Administrative 2008 – 2012.

Key Responsibilities

Answer customer questions through emails, online chats and phone calls

Help resolve simple customer problems

Give general customer support

Make updates on customer records

Handle customer’s complaints

Train and hire new employees

Monitor expenses within company’s budget

Generate invoices for customer’s depending on services rendered

Visit project sites with Superiors to evaluate progress

General office management

Plan office events

DAHENRIC CREST CONSULTS

IBADAN, NIGERIA – INTERNATIONAL STUDY AND TRAVEL PREFERENCES

Administrative & Customer Care Services 2016 – 2019

FLORALS HOME ABU HAMOUR

DOHA, QATAR.

Tele Sales JULY 2019

SHADOOF TRADING & CONTRACTING COMPANY

AZIZIYAH DOHA, QATAR.

Secretary cum Cashier {TEMPORARY} CURRENT JOB JULY 2019

Key Responsibilities:

Provide general customer support

Make updates customer records

Handling emails

Organizing travel and accommodation for staff and clients

Attends to all phone calls

Arranging both internal and external events

Arranging appointments and booking meeting rooms

Take minutes at meetings

General office management

Train new staffs

Providing administrative support to Sales reps

Promote company’s products and services

Receive all payments made by customers

Organize seminars and conferences

DAY NURSERIES LONDON UK.

Child-minding and Teacher

JAN – OCT 2008

CERTIFICATE COURSES

CERTIFICATE IN MOTIVATING STUDENTS TO LEARN; ALISON-Modules{6} Targeted and practical contents focused on : Theory of behaviorism, Operant conditioning in terms of motivation, How to practice caution with behaviorist perspective

CERTIFICATE IN ADMINISTRATION AND SECRETARIAL [ BASIC ACCOUNTING, BASIC HUMAN RESOURCES MANAGEMENT ] LEVEL 3 [ICON TRAINING CENTRE]

PERSONAL INFORMATION

Gender :: Female

Marital Status :: Married

Nationality :: Nigerian

Availability :: On request

PRIMARY LANGUAGE AND FLUENCY

English language,

Basic Arabic

HOBBIES

Reading, Writing, Watching TV, Hand Crafting, Researching, Organizing

CHARACTER REFERENCES

Available on request

Personal Achievement:

TITI DANIELLA OLADEPO : Chief Executive Officer {C.E.O}

BEAUTY WORKS LTD.: (Nail techniques, manicure and pedicure, make-up art, hair salon)

LAGOS, NIGERIA.



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