Name: Arielle Mae M. Francisco

Marital Status: Single

Gender: Female

Date of Birth: 16th March 1996

Telephone: +639*********

E- Mail address: adbpdp@r.postjobfree.com

Nationality: Filipino

Qualification: Graduated with the Degree of Bachelor of Science in

Hotel and Restaurant Management at Joji Ilagan Foundation Inc., Davao City, Philippines, 8000

Date graduated: June 5, 2017

February 15, 2018- February 15, 2019 Hyatt Regency Dallas

Dallas, Texas

Position: Food and Beverage Intern

Coffee’s Post Barista

Room Service Server

Restaurant Hostess

Restaurant Server

Duties and responsibilities:

Being trained all around in Food and Beverage in Hyatt Regency Dallas

Able to work in different shifts in different areas in Food and Beverage including overnight shifts.

Clean and restock juices, milk, creamers, and coffees for the next shift and day.

Maintains FIFO

Able to know the standard process how to prepares, approach and have a high quality of service.

Giving them the best customer service because “WE CARE”.

Assist waiters and waitresses getting the orders and running food from the kitchen to customer tables

October 10, 2017 - February 10, 2018 Costa Marina Beach Resort

Davao City, Philippines

Position: Admin Staff

Duties and responsibilities:

Ensures overall satisfaction score of the customers or guests by assisting, providing their needs and answering their queries and concerns.

Makes sure that the customers and the working areas were cleaned and organized to create a fresh ambiance and conducive for relaxation for the guests.

Provides superior customer service

Bears comprehensive product knowledge especially for marketing promos and complimentary promos to the guests.

Maintains professional approach with coworkers and superiors to ensure harmonious workplace and relationship.

March 24, 2016 – June 11, 2016 Seamist Oceanfront Resort

South Carolina, USA

Position: Food and Beverage Attendant

Tena’s Breakfast Buffet

Duties and Responsibilities:

Changed table cloths or add fresh place settings.

Assist servers by refilling drinks for guests or delivering trays of food to the table.

Remove dirty dishes, sanitize the table, clean the seats and if necessary, sweep or vacuum the surrounding floor.

Stocking supplies, serving

Performs other side duties and assignments given by the superior

Responsible for stocking coffee, juice, and milk machines or dispensers.

Clearing and cleaning tables as they are vacated.

Close out shift by cleaning and restocking supplies for next day or shift.

Position: Food and Beverage Attendant Jason’s Burger

Duties and Responsibilities:

Remove dirty dishes, sanitize the table, clean the seats and if necessary, sweep or vacuum the surrounding floor.

Stocking supplies, serving

Performs other side duties and assignments given by the superior

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Greet customers and take customers' orders.

Making pizza, sandwiches, scoop ice cream and shakes.

Assist waiters and waitresses in running food from the kitchen to customer tables.

OTHER: Table skirting and superior customer service

IT Skills: MS Word, PowerPoint Presentation, Excel, Publisher

Language: English and Filipino

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