Sajjan Singh Gill

adbp2p@r.postjobfree.com

PROFESSIONAL SUMMARY

A result-oriented individual with more than two years of experience with strong Quality Assurance skills including in depth knowledge of software development life Cycle (SDLC), having thorough understanding of various phases like requirements, Analysis/Design, Development and Testing. Practical knowledge of waterfall model and agile Software development model.

CAREER HIGHLIGHTS

●Experienced in web testing and mobile testing.

●Strong understanding of UAT/QA testing methodologies and practice.

●Experienced in performing different kinds of testing, including Smoke, functionality, regression, and system testing for web and client/server applications.

●Worked on multiple projects together like mobile, claim’s testing and web testing.

●Attended test case review meetings and bug review meetings.

●Expertise in performing GUI testing including identification of objects and their functionalities.

●Experienced in data conditioning.

●Used Firebug for inspecting the elements.

●Performed sanity and smoke testing of the application manually after each build.

●Experienced in working with agile scrum (Most common) and waterfall testing methodologies.

●Created the Requirement Traceability Matrix (RTM) in JIRA including test plans to test cases, test cases to defects, etc.

●Team player with an ability to handle/organize multiple projects simultaneously.

SKILLS

Operating Systems

Windows 2010/XP/VISTA/7, Windows Server 2008, Mac OS,

Android, IOS.

Tools

SharePoint, MS Access, DB2, Teradata, Serena software, HP ALM, MS Office Suite, Pivotal tracker.

Defect Tracking/Testing Tools

HP ALM, PIER, Quality Center v 10.2, HP ALM QC v11.5, JIRA, Visual studios, Title track.

PROFESSIONAL EXPERIENCE:

Microsoft Sep 2019 – Present

Redmond, WA, USA

Position: Xbox Game Tester

Testing video game console, their accessories, and games for errors. Also supporting Xbox updates for Xbox operating system.

Responsibilities:

Communicating feature development to the wider QA team and provide documentation where necessary

Supporting the development team in deeper investigation of issues reported and of potential fixes

Working closely with assigned game and tools teams to identify areas to test and construct relevant test cases

Writing clear reports on findings and communicate status to the wider team

Following priorities given by QA Lead to ensure current team wide goals are met

Verify fixes made and co-operate in production of build/release notes

Any other ad-hoc duties, if necessary

Auditing existing tools, scripts, test cases, and documentation to maintain and improve processes

T-Mobile Jan 2018 – May 2019

Bellevue, WA, USA

Position: UAT Tester / Business Systems Analyst

T- Mobile was implementing a new billing system nationwide for their un-carrier program. I was performing UAT testing on different T- Mobile applications like: Retail application, Customer Care representative application, billing system and customers my account view application on Web browsers. Performed the testing on customers my account functionalities using T- Mobile mobile application.

Responsibilities:

Documented detailed test cases while working in an agile software development cycle.

Generated UAT Data for Production environment.

Tested Retail application on iPad, customer my account on iPhone (6, 7,8, X) and Android operating systems.

Assigned pass or fail status and managed UAT testing results.

Tested new billing systems, reports and transactions.

Participated in test strategy, test estimation and planning discussion to learn and apply Business requirements.

Executed manual test scripts requirement validation, integration, regression and usability testing.

Maintained all the testing related documents and deliverables in HP ALM.

Proactively monitored test execution process.

Reviewed test cases and provided feedback to the team.

Produced status reports related to testing process, including test results and tracking.

Communicated test status and other related issues to the Test Lead, Management or project manager.

Participated in business requirement reviews to develop functional testing requirements for reports.

Auto Club Southern California (AAA) Oct 2016 - Oct 2017

Costa mesa, CA, USA

Position: Quality Assurance Analyst

AAA is a leading company that provides auto, property, commercial and casualty insurance. AAA is implementing a new design for their existing websites. Performing manual testing on different functionalities like: my account, create new membership, payments, claims, insurance questionnaire forms, etc. AAA members can login and view the account information (Current and Previous Account history) and can make online payments and change their contact information (Address, Phone Number and Email Address), and contact customer service representatives for questions.

Responsibilities:

●Followed Agile Methodology.

●Reviewed existing test cases and adding additional and complex test scenarios based on the application functionalities.

●Performed various types of testing like black box, functional, regression, back end testing.

●Used HUON customer information control system.

●Generated defect reports using JIRA.

●Used TFS application and excel for writing test cases

●Participated in project scoping, sprint planning meetings with business intent owners and IT team.

●Used Applause MBM (Mobile Beta Management) for mobile release testing.

●Worked on Android and IOS operating systems.

●Tested AAA native app ACE by using actual mobile devices.

●Reported project updates to higher management at staff meetings.

●Involved in monthly retrospective meetings.

●Conducted defect meetings with development and testing team.

●Used guidewire for claim’s testing.

●Used chrome emulator for mobile web testing.

●Reported testing results to the project team on daily basis.

●Used Slack and Trello tool for communication and release related notes

●Used pivotal tracker for reading requirements, stories and reporting bugs related to the project.

●Used SharePoint for documenting the bugs and updating QA weekly testing reports to the business and development teams.

●Inspected and reviewed design specifications to identify possible design flaws.

●Attended meetings, walkthroughs with the BAs, PM (Project Manager), and other testers to discuss the critical issues and plan for future strategic decisions.

●Conducting defect meetings with Development and Testing Team.

●Reported project updates to higher management at staff meetings.

●Identified, managed and resolved the defects found during test execution through the Defects module of JIRA

●Device used for manual testing: iPhone (6, 5S, 5,4G) iPad, iPad Air and iPod.

●Device used for manual testing: Android Galaxy s6, Galaxy s6 edge+, Samsung Galaxy Note 5

●Created test cases from the scratch for the application and updated test cases for Company’s internal agent application.

●Tested the MDA (Mobile Downloadable Apps) for IOS and Android operating system.

EDUCATION BACKGROUND

Bachelor science of computer in information technology (BSC-IT) from Punjab technical university, Punjab, India (Sep 2012)

CERTIFICATIONS

Scrum master from Certification authority International Scrum Institute™ (Aug 2017 – Present License 422***********)

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