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Social Media Customer Service

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
February 09, 2020

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Resume:

Rahmy Ashraf

i have a clear,logical mind with a practical approach to problem-solving and a drive to see things through to completion

adboxt@r.postjobfree.com

+971*********

** ******** *****, *****,

UAE

linkedin.com/in/rahmy-ashraf-

137281189/

facebook.com/RAHMY ASHRAF

instagram.com/rahmyashraf

SKILLS

attention to details

planning to organizing

multi tasker

working under pressure

ambitious achiever

cooperative

LANGUAGES

Arabic Mother Language

Full Professional Proficiency

English fluent

Full Professional Proficiency

Espanish intermediate

Professional Working Proficiency

INTERESTS

Gymnastics Football

playing music

Interest

WORK EXPERIENCE

06/2019 – 12/2019

Hr recruiter

imi international recruitment outsource

cairo

Designing and implementing the overall recruiting strategy. Sourcing and attracting candidates by using databases, social media etc. Conducting interviews and filtering candidates for open positions.

04/2016 – 04/2018

Call Center Agent

Otlob

cairo

The representatives of a call center are individuals who answer and dial out calls. ... Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. Duties and Responsibilities. Answering phones from customers professionally and responding to customer inquiries and complaints.

02/2014 – 03/2016

Sales Associate

AZADEA

October

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Operating cash registers, managing financial transactions, and balancing drawers. ... Directing customers to merchandise within the store. CERTIFICATES

• Soft skills (from the Canadian center)

• Presentation skills (from the Canadian center)

• How to control yourself (from Dr.Ihab maged)

EDUCATION

2014 – 2017

Bachelor of Commerce

Cairo University faculty of Commerce English section ACHIEVEMENTS

Microsoft Office (Word, Excel, power point) in the American university in Cairo ICDL:-(Computer an managing files, Presentation, Word processing, information & Communication

Employee of the quarter at azadea and promoted to be a coordinator Top achiever at Otlob

Golden Week at imi

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks



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