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Medical Assistant Customer Service

Location:
Columbus, GA
Salary:
13.00
Posted:
February 09, 2020

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Resume:

Shanika White

**** ******** **

Columbus ga *****

Cell 619-***-****

adbo41@r.postjobfree.com

OBJECTIVES: To obtain an excellent employment opportunity, where I can develop and improve my skills and abilities as a professional in the medical field. PROFESSIONAL SKILLS AND QUALIFICATIONS:

*Venipuncture *Vital Signs*Autoclave*Microsoft Word *Tray Set-up *Cashier *Multi-line Phones*Customer Service* CPR/First Aid * Medical Billing *Blood Typing *Medical *Injections

*Medical Term Manager *EKG's *Front Office*Audiograms *Clinitest/Multistix *Dose Calculation

*Signify Strep A *Finger Pricks

EDUCATION:

National Phlebotomy Certification education NPCE

United Educational Institute Chula Vista, CA Jan 2005 Diploma, Medical Assisting

Herbert Hoover High School San Diego, CA 1999-2003 Diploma, General Education

EXPERIENCE:

Medical Assistant/Phlebotomist/Receptionist

Marathon Health - Columbus, GA

July 2019 to October 2019

Front and back office, including greeting and rooming patients, scheduling, answering phones, taking vitals, drawing blood, administering vaccines, and providing additional clinical support wherever needed.

Columbus Regional Hospital

Medical Assistant/phlebotomist/ Multi Care Tech

July 2016-August 2018

Accurately and appropriately test specimens/samples according to established protocols and procedures.Evaluate specimens for acceptability; document activity; and maintain records.Record and report specimen test results in a timely manner. Report STAT, abnormal and critical value results; document special handling for test results that do not meet established criteria. Follow established quality control procedures; conduct quality control reviews and report problems. Accurately analyze and evaluate quality controls; document controls used; and report anomalies. Perform equipment maintenance and calibration as needed or according to established schedule. Troubleshoot instrument problems, reagents and patient specimens when necessary following established protocols. Comply with all infection control and patient safety protocols; attend all required safety training programs; follows the established exposure control plan. Provide in-service training other laboratory personnel and students. May lead the work of assigned Medical Laboratory Technicians, Phlebotomists, or other designated personnel. Demonstrate a level of respect and regard for the dignity of all patients, families, visitors, and fellow associates to ensure a professional, responsible, and courteous environment is always maintained.

St Francis Family physicians of Columbus

Aug 2014-July 2016

Medical Assistant/ Multi Care Tech

Prepares patients for examinations. Provides routine information related to medical treatments and procedures. Measures and records vital signs, Collects specimens. Removes sutures and/or staples. Performs wound care. Prepares examining rooms. Selects and lays out medical supplies;. Maintains medical equipment. Records and reports patient information . Retrieves laboratory test results and patient files. Escorts patients and visitors. Orders and maintains inventory of supplies. Performs clerical functions related to medical activities. Schedules and coordinates appointments as needed medical.

Jackson's Family Medicine(JPL) Phenix City AL

Aug 2013-Aug 2014

Medical Assistant

Prepares patients for examinations. Provides routine information related to medical treatments and procedures. Measures and records vital signs, Collects specimens. Removes sutures and/or staples. Performs wound care. Prepares examining rooms. Selects and lays out medical supplies;. Maintains medical equipment. Records and reports patient information . Retrieves laboratory test results and patient files. Escorts patients and visitors. Orders and maintains inventory of supplies. Performs clerical functions related to medical activities. Schedules and coordinates appointments as needed.

Roman Medical Group Columbus GA

Jun 2012-Dec 2012

Medical Assistant

Measured urine and delivered specimens to lab. Documented patient information obtained from interviews. Collected blood, tissue and other laboratory specimens and prepared them for lab testing. Created and maintained all absentee calendars, agency nurse schedules and staff meeting minutes. Achieved departmental goals and objectives by instituting new processes and standards for in-patient care. Assessed need for, ordered, obtained and interpreted appropriate lab tests. Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.Recorded patients' medical history, vital statistics and test results in medical records. Delivered high-quality and compassionate treatment to indigent and low-income patient community.

Columbus Primary Care and Internal Medicine Columbus GA Nov 2010-May 2012

Medical Assistant/ referral specialist

Answering telephones, greeting patients, updating and filing patient's medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and bookkeeping, taking and recording vitals, phlebotomy, giving shots.

Sun Ray Cleaners Columbus, GA Jul 2010-Sept 2010

Customer Service Rep(CSR)

Front desk, cash register, multi-phone use, assembling clothes, tagging clothes to be sent to the plant, write up tickets for the garments

Little Trees Child Care

Admin

Columbus, GA Feb 2010-Apr 2010

multi-phone use, charts, filing, faxing, computer work Scripps Clinic

Health Info Clerk La Jolla, CA Dec 2005-Sep 2009

Urgent Care La Jolla, CA Aug 2008-Nov 2008

Loose Filling, multi- phone use, chart retrieval, organizing charts, IDX, Misys, referrals, consents, mail room, number order, alpha order, pbx Day Inn Hotel San Diego, CA May 2005-April 2007

PBX Operator

Filing, multi-phone use, scheduling reservations, Faxing Caring Hearts Medical Clinic San Diego, CA Dec 2004-Jan 2005 Medical Assistant Intern

answering telephones, greeting patients, updating and filing patients medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and bookkeeping, taking and recording vitals, phlebotomy, etc.

San Ysidro Health Clinic San Ysidro, CA May 2003-Aug 2003 Clerical Admin. Assistant

Filing papers, making appointments, clarifying HIPAA, CERTIFICATES:

National Phlebotomy Certification education NPCE

American Association CPR (BLS)

United Education Institute HIPAA

REFERENCES: Available upon request



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