Marina Askew

** ********* *****, ******* ** B*R *B4 902-***-**** adbnwq@r.postjobfree.com

OFFICE CLERK

Hard working, reliable professional with over 10 years of solid administrative experience providing quality customer service; At ease working with diverse individuals in a fast-paced environment while coordinating and achieving set goals; A helpful, friendly and approachable team player, who encourages a positive customer experience and working environment.

HIGHLIGHTS OF QUALIFICATIONS

COMMUNICATION

A proven track record of directing patients to different treatment areas throughout the hospital

Effectively interacted with all patients, while handling the switchboard in a very fast-paced hospital environment

Highly effective written communication skills with a proven ability to compile reports for team lead HELPING / SERVING SKILLS

Resourceful in obtaining information from various sources including print, internet, and people, to answer queries

Carefully dispensed medication by going over appropriate materials and following policies and procedures ADMINISTRATIVE/ CLERICAL SKILLS

Extensive experience managing tight deadlines, handling complaints and working with high-risk patients

Accomplished ability to make decisions with minimal information and supervision when the computer system failed

Ensured accurate input/data entry of patient information while maintaining strict schedules Added Skills: Proficient with Microsoft Office (Word, Excel, Outlook & PowerPoint) EMPLOYMENT HISTORY

NOVA SCOTIA HEALTH AUTHORITY 2006 –

2018

CLERK B 2006 - 2018

Registered all patients (200+ per day) using the Star and Millennium programs

Trained in all administrative and coordination duties for clients and staff for diagnostic imaging MRI/Cat Scan, and Ultrasound areas

Handled multi-line patient switchboard efficiently SWITCHBOARD LOCATING 2006 - 2007

Achieved my Locating Accreditation in December of 2006 to process Code Calls

Provided direct communication to coordinate physicians, clinics, patients, OR’s, and emergency response teams regarding trauma’s and clients

Calmly received all internal emergency calls (333 (code and trauma) within seconds, as per protocols, and relayed information to appropriate teams EASTLINK

2000 - 2006

LONG DISTANCE COORDINATOR 2004 - 2006

Completed daily mail merge for Nova Scotia and New Brunswick Marina Askew -2-902-***-****

Used various system Acme/Piccare to complete long-distance orders

Ordered and maintained office inventory

SERVICE OPERATOR 2001 - 2004

Reported directly to managers of Network Care in telephone departments

Troubleshot to aid 15+ telephone installers at site of installation

Programmed new lines and added telephone features EMPLOYMENT HISTORY CONTINUED

REPAIR CLERK 2000 - 2001

Answered 30-100 incoming calls per day regarding repair of telephone lines

Problem solved to determine and fix client issues to circumvent dispatching busy technicians whenever possible to increase company efficiency

Trained to coordinate and manage outages and installations while answering customer questions and ensuring their service satisfaction EDUCATION

Academic Diploma, Sackville High School, Lower Sackville NS Business Administration, Nova Scotia Community College (NSCC), Halifax NS Business Communications, Maritime Business College, Halifax NS ADDITIONAL TRAINING

St. John’s Ambulance Emergency First Aid “A” and AED People Plus Consulting

WHMIS

Portfolio Development

OWL Program, People Plus Consulting

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate