Tanya Ogalesco

** ********* *****

Palm Harbor FL 34683

adbnbq@r.postjobfree.com-727-***-****-cell

Successful Medical Office and fitness Professional with extensive experience and business connections in the Greater Tampa Bay area. Background includes establishing several new medical practices, med spas and surgery centers from the ground up, creating business policies and procedures, managing insurance claims/ billing, managing vendor contracts and relations, obtaining and maintenance of AAASF, AHCA and Board of Medicine accreditations and certifications. Responsible for driving and increasing Practice revenues through staff training and business to business relationships, working hands on with patients in a medical capacity, and coordinating multi-media marketing campaigns and promotions.

WORK EXPERIENCE

Shriners Children Hospital February 2019 to April-2019-contract position-temp

Provider Credentialing Specialist

Professional Med Billing INC.; November 2017 to February 2019

Credentialing Specialist-Credentialing Physicians and mid level providers with all major insurance plans. Inclusive of Medicare and Medicaid as well as private pay companies such as Aetna, Cigna, United Healthcare. Negotiation of contract rates and all communications with Provider Relations.

Office Coordinator at Anthony Loren SkinCenter - Tampa, FL - July 2016 to September 2017

All aspects of front and back office management. Patient check in and out, create patient files and maintain in EMR. Maintain patients accounts for Brilliant Distinctions, points rewards program. Ordered all office and medical supplies and maintained inventory.

Office Administrator Bart Rademaker MD-Board Certified Plastic Surgeon - July 2015 to July 2016

on a PRN basis- All aspects of front and back office duties. Patient scheduling, check in and out, surgery scheduling, credentialing, maintenance of office and medical licensure. Consultations, pre and post op visits. Presenting fee estimates for procedures and collection of monies due.

Medical and Fitness Consultant Practice Fit LLC - November 2013 to December 2015

Medical Practices-Specializing in startup practices and streamlining existing medical practices to include but not limited to streamlining day to day operations, incorporating policies and procedures, accreditation and compliance.

Fitness Industry-Personal Training to motivate individuals to reach their maximum physical and mental potential. Lead and instruct group fitness classes along with coordinating fitness schedules to maximize member use and increase Health Club memberships.

Insurance authorization and surgical scheduling for DR. Edward Mackay vein and circulation specialist - april 2014 to august 2015

All aspect of procedure and Surgical scheduling for Radio Frequency Ablations, phlebectomies, Ultrasound Guided Sclerotherapy and Varicose Vein injections. Obtained all authorizations for procedures before performed. Outlined and explained to patients their financial responsibility for co-insurance and deductibles along with creating individual treatment plans. Trained support staff to aid in obtaining authorizations and managed their success. Utilized my past medical office experience throughout all aspects to help staff within the practice.

Office Manager @ Bay Dermatology and Cosmetic Surgery-Palm Harbor - July 2013 to November 2013

Responsible for all aspects of day to day office functions and maintenance. Front office/back office Staff- included but not limited to disciplinary actions/hiring/dismissal of employees. Flow of Physicians Schedules in Nextech software along with financial reports and daily balancing. Initiate AHCA/CLIA inspection for MOHS lab and maintenance of licenses. Coordination of marketing events with Marketing Director and leadership team. Coordination of Fall 2013 Palm Harbor Seasonal Marketing Event resulting in the most successful event in one evening for that location. Revenue of $16,000 received within a 3 hour time block, and with sales residuals to follow. Served as back up Medical Assistant and Scrub technician when designated staff was out of the office, on vacation or as the need when patient volume increased.

Supervisor Plastic Surgery Department - April 2012 to June 2013-St Lukes Cataract and Eye Institute-

Assist Plastic Surgeon in Surgery and patient management, traveling to satellite offices to assist in plastic surgeons clinic duties and patient flow. Assisted Clinic in their new venture to add plastic surgery to their existing services. Inclusive of but not limited to Providing input and implementation of key plastic surgery forms, scheduling protocols, fee estimate protocols Marketing, patient scheduling flow. Set up of Operating Room according to Board or Medicine and AAASF standards. Oversee schedule and productivity of Aesthetician, Physician Assistant as well as implementation of setting and tracking revenue goals for surgical procedures. Trained front desk staff, back office staff and patient coordinators.

Clinic Administrator Osteoarthritis Centers of America - Pinellas Park, FL - January 2012 to March 2012

Complete set up and establishment of office from the ground up. Hire personnel, set policies and Procedures, implement new software, billing procedures, Implementation of AHCA licensure. Implementation of EMR, Credentialing, Marketing, business development, financial projections. Day to day operations of patient flow.

Business Manager Iconique Plastic Surgery- Dr. Marni Mentis - Clearwater, FL - April 2010 to January 2012

Managed all aspects of the business in a startup private practice-surgery and appointment scheduling utilizing Nextech software, insurance verification, billing, claim corrections, marketing events, coordination of vendors(Allergan, McKesson, KCI) and assisting in cosmetic consultations, set up of systems for office flow and management. Surgery scheduling and coordination. Assisting Physician in patient rooms. All aspects of patient and staff management.

Cosmetic Consultant/Surgical Assistant Bay Dermatology - Palm Harbor, FL - October 2009 to April 2010

Conducted all cosmetic consultations for Dr. Jason Swerdloff. Coordinated surgical procedures, Medical Assistant duties for front and back (including assisting in Naturalift procedures) office along with insurance authorizations and front desk check in and check out.

Medical Practice Manager Rejuva Med Spa & Plastic Surgery Center - Tampa, FL - 2002 to 2009

Managed all aspects of business operations and human resources for a medical practice and med spa with a staff of 12 employees and subcontractors at an upscale 2,975 sq. foot facility with 8 patient rooms. Managed the establishment of a new plastic surgery practice and med spa for an ASPS accredited plastic surgeon. This included all aspects of business creation (building construction, vendor contracts, advertising, and employee orientation manuals, patient procedures, billing and accounting policies). Managed all employee-related aspects of the practice (hire, train, coach, supervise, and evaluate staff). Created and administered employee benefits programs and contracts in alignment with OSHA and HIPPA regulations. Administered bookkeeping (accounts payable and accounts receivable), budgeting, and Forecasting for all aspects of the business using Intuit QuickBooks, and managed payroll through Paychex’s Business Solutions payroll services. Managed vendor relationships & site contracts - including utilities/building overhead, biomedical waste management, medical and spa supplies (including Allergan Botox, Medicis Restylane, Mentor, Caromed, Juvaderm, Radiesse, and Perlane). Implemented Inform and Enhance / Insched scheduling software for patient management. Coordinated schedule and maintenance of privileges for practice surgeon at hospitals and outpatient surgery centers (Morton Plant Mease, Northbay Hospital, Helen Ellis Memorial, Tampa Bay Surgery Center, New Tampa Surgery Center, and Countryside Surgery Center). Coordinated community outreach, marketing, and networking events - including events with Upper Tampa Bay Chamber of Commerce, TV (ABC Action News, NBC), Radio (Cox Radio, Clear Channel), local businesses (night clubs, fitness centers, restaurants) Managed Autoclave maintenance and sterilization of all medical instruments used by practice.

Medical Practice Supervisor/Surgical Assistant Artistic Center - Tampa, FL - 1999 to 2002

Supervised patient care and staff for a medical practice with 5 employees at a 1,200 sq foot facility inclusive of 4 patient rooms. Assisted in all aspects of operating room procedures and patient care . Specializing in: Breast Augmentation and Body Contouring. Hired, trained, scheduled, and supervised office staff. Coordinated patient schedules using NexTech scheduling software. Oversaw purchase and maintenance of all surgical equipment and supplies. Coordinated schedule and maintenance of privileges for practice surgeon at hospitals and outpatient surgery centers (Morton Plant Mease, Northbay Hospital, and Trinity Outpatient Surgery). Assisted in closure/suturing, and performed pre and post-op patient procedures and evaluations.

Surgical Assistant Countryside Surgery Center - Clearwater, FL - 1998 to 1999

Assisted physicians in the operating room of an outpatient ambulatory surgery center. Specialized in General Surgery, ENT, Plastic, Orthopedic, Ophthalmology, and Endoscopy services.

Operating Room Supervisor/Surgical Assistant Palm Harbor Plastic Surgery Center - Palm Harbor, FL - 1994 to 1998

Supervised operating room schedule and staff for two physicians at one in-house operating suite. Assisted in all aspects of operating room procedures and patient care, specializing in breast augmentation and body contouring. Coordinated staffing of Anesthesiologists, Nurses, Physicians, and Surgical Assistants. Coordinated maintenance of all operating room equipment and supplies (including Storz, Byron, Ethicon, and Snowden Pencer). Coordinated and performed pre and post-op patient procedures and evaluations. Assisted in closure/suturing.

Surgical Technician/ United States Army Reserve - Fort Sam Houston, TX - 1993 to 2001

US Army Surgical Technician (MOS 91 Delta) assigned to Winn Army Community Hospital, TX. 8 year Army contract. Fulfilled contract in good standing and an honorable discharge. Trained in ENT, Orthopedic, GYN, General, and Endoscopy.

SKILLS

Microsoft Office (6+ years), Microsoft Outlook (6+ years), EMR (5+years), Military (8 years), Medical Terminology (10+ years), Computer Skills (10+ years), Customer Service (8 years), Healthcare (10+ years)

Proficient Mac and PC user

MILITARY SERVICE

Service Country: United States Branch: US Army Reserve Rank: E-5 July 1992 to July 2000

CERTIFICATIONS/LICENSES

CPR/AED October 2016 to October 2018

Certified Group Fitness Instructor May 2005- June 2017

Education

A.S. Paralegal Degree-Tampa College

Certified Surgical Technician-US Army Reserve

Certified Group Fitness Instructor- AFAA, IDEA, FITTOUR

Fred Pryor Business and Accounting courses

Continued Education through medical office management required courses such as EMR and BMW

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