SUMMARY OF QUALIFICATIONS

● *+ years’ Experience in Management in the areas of Warehousing & Distribution Operations

● Established Record of Implementing process Improvement Solutions to Support Staff

● OSHA General Industry Safety and Health Training Course

● Provide proper motivation to leads and line employees to ensure the daily workload is completed in an efficient and cost effective manner and maintains a positive presence on the floor throughout the shift.

● 8+ years Excellent at Excel and query/report tools Experienced in leading process improvements

● Provides new hire and follow- up training for all employees.

● Performs job evaluations and communicates results to employees.

● Evaluates work performance of personnel regarding promotions, absenteeism, commendations and disciplinary action.

● Communicates with other members of management and departments to ensure that goals are accomplished.

● Maintains a safe, clean work environment and knowledgeable of all emergency procedures and regulations regarding fire and other potential emergencies.

PROFESSIONAL EXPERIENCE

Johnson Control

Operation Supervisor, Lithia Springs (August 2019- Present)

Ensure that all distribution work is performed in a safe & efficient manner in adherence to company policies, local, state, federal and international laws.

Lead operations in a manner to promote safety & achieve zero deviation to all applicable regulatory requirements (OSHA, DOT, FAA, and IMO).

Build a positive high-performance work environment through equitable treatment and employee engagement.

Assist in the development and support of regional distribution strategies to achieve high service levels & optimal inventory placement.

Directly impacts business profitability & customer experience. Operational responsibility for end results, planning, and finances/budget; sets policies & business strategy for the NDC operation.

Develop & manage Inbound, Outbound, and Return & Value Added Service processes to ensure the highest levels of on-time service, quality & efficiency.

Must be able to work seamlessly across multiple functions within the organization to understand requirements & lead change management in order to deliver enterprise wide programs.

Provide a comprehensive understanding of customer needs; identify & interprets changes in internal/external customer requirements.

Assist in developing meaningful metrics regarding warehouse activity & performance.

Review & monitor the achievement of financial/operational goals & standards.

Lead the identification, development & implementation of Continuous Process improvement, Kaizen events & Six Sigma initiatives involving Safety, Quality, and Productivity.

XPO Logistics

Operation Supervisor, Forest Park (November 20017-August 2019)

Establish, promote and maintain a culture dedicated to exceptional customer service initiate hiring, promotion, transfer and disciplinary action for staff.

Model and inspire professional response and resolution to all customer inquiries and concerns regarding orders and shipments.

Uphold and maintain adherence to company policies and procedures.

Train and ensure proper utilization of warehouse management system (WMS), and maintain appropriate documentation.

Roadrunner Transportation System (July 2015-November 2017)

Operations Supervisor, Atlanta

Supervises and coordinates dock operations and personnel including load planning, local and linehaul

Deliveries, equipment and contractor utilization, OS&D procedures, sales, rating, billing, customer

Service, employee payroll and office operations.

Maintains a clean, safe work environment.

Assists in all terminal and employee safety issues and compliance with governmental regulations.

Assists local and linehaul contractors with coordinating the following: loading and unloading,

Equipment lease agreement, DOT qualifications and requirements, manifest approval and settlements,

Deliveries and operation procedures.

Ensures load quality, timely computer data entry and paperwork procedures followed, terminal and

Freight security and proper freight routing.

Reviews daily terminal operating cost to manage terminal profitability and budgeted cost attainment.

Provides supervision to staff through motivation, direction, review of and feedback on performance.

Provides leadership to others through example and sharing of knowledge.

Exel Inc. (March 2013 – June 2015)

Operations Supervisor- Albany, GA

Coordinates and supervises the daily and weekly activities that occur within assigned area of the location/operation; provides leadership, motivation, training, and development of workforce; executes against customer/site requirements; participates in continuous improvement activities as part of the site management team and ensures company policies are followed and site develops positive work culture that makes our Company First.

Coca Cola (June 2012 - March 2013)

Delivery/Bulk Merchandiser- Sylvester, GA

Responsible for delivering and/or unloading our products to customer locations on designated routes. This is a fast paced position that stocks and faces product on shelves, displays and in coolers.

Filling, merchandising, and rotating product on displays and in cold drink equipment

Maintaining and organizing Coca-Cola stock as needed.

Ensure neat appearance of all CCBCC equipment and product in assigned accounts.

Foster relationship with account personnel and provide superior customer service to all accounts serviced.

Negotiated contracts with vendors.

Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.

Ensure proper accounting of product, cash and assets daily.

Lowe's Home Improvement Store (March 2011 - June 2012)

Building Material- Albany, GA

Responsible for safe, accurate and efficient unload and establish, promote and maintain a culture dedicated to exceptional customer service.

Initiate hiring, promotion, transfer and disciplinary action for staff.

Model and inspire professional response and resolution to all customer inquiries and concerns regarding orders and shipments.

Uphold and maintain adherence to company policies and procedures.

Train and ensure proper utilization of warehouse management system (WMS), and maintain appropriate documentation of RDC freight. Responsibilities also include routine completion of down stocking assignments as directed by store management. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Responsible for all other duties as assigned. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc.). Operate forklift/pallet jack (must be certified to operate forklift).

Kohl's Distribution Center (August 2008 – February 2011)

Warehouse Lead – Macon, GA

Supervises daily activities of warehouse and shipping personnel as directed by the Warehouse Manager.

Ensures that work is performed in a timely, accurate and cost effective manner and that operations remain in full compliance with established ISO procedures.

Coordinates activity Responsible for supervising the shipping/receiving functions of all outgoing/incoming products from the warehouse. Leads and controls activities of company warehouse personnel.

Ties with other departments as necessary, including but not limited to Purchasing, Engineering and Installation.

Coaches, trains, evaluates and reports on employee performance and administers company policies

Operate forklift/pallet jack (must be certified to operate forklift).

Sunbelt Plastic Extrusions INC (July 2007 – August 2008)

Warehouse Production Lead – Warner Robins, GA

Provides day-to-day management of the production shift and reports to the Warehouse Manager.

Weekly facilitation of VP staff meetings and documentation of meeting minutes; assists VP with staff meeting action.

Train all new employees and existing production and stocking employees.

Monitor, review, adjust and correct all production problems.

Ensure all paperwork by production personnel is completed timely and accurately.

Maintain the attendance and vacation records of production personnel.

Review and monitor all employee training & certification.

SOFTWARE

●Advanced VISIO

●Advanced Word

●SharePoint Database

●Advanced PowerPoint

●Windows XP

●Advanced EXCEL

●Advanced Outlook

●Oracle

●ACCESS

EDUCATION

Albany State University, 2012

Major: Business Information Systems

Concentration: Business Management

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