Keia Pile
Grapevine, TX ***51
adbmpr@r.postjobfree.com
PROFILE:
• Energetic, tenacious, goal oriented sales and marketing professional with solid qualifications in account management and customer relations.
• Proven ability to develop new business, create rapport and increase sales within established accounts.
• Persuasive communicator and assertive negotiator with strong deal closing abilities.
• Excellent time management skills with outstanding communication skills; well organized; and computer proficient.
EXPERIENCE:
(2019- present) CUSTOMER EXPERIENCE MANAGER, Qliqsoft
• Manage the full life cycle of technology implementation experience for our clients from lead to adoption
• Ensure success of the on-boarding process for new customers with hands on training and customer support
• Create and contribute to original content including blogs and marketing materials
• Continually build and deepen customer relationships while actively promoting new business lines
• Attend healthcare IT networking events, trade shows and conferences
(2017 - 2019) COMMUNITY LIASION, VIVA PEDIATRICS
• Developed marketing and business development strategies based on the business potential of the area, needs of the community, and the capability of the local office
• Consistently reached and exceeded established metrics each quarter
• Managed existing account relationships and acted as a consultant to build relationships with current customers within assigned business area
• Accurately completed of all required reports and activity tracking to achieve company Key Performance Indicators (KPIs)
• Actively communicated business opportunities with regional team and continuously seeked to improve business development processes
• Attended networking and community events
(2015 - 2017) COMMUNITY MARKETING DIRECTOR, PediaQ
• Created and executed creative strategies to generate brand awareness to local parents o Developed partnerships with local school districts and individual schools that increased company exposure as well as usage
o Built relationships with local PTAs through various sponsorship opportunities
Contract negotiations
Budget planning
o Participated in local community events in order to engage with potential customers
• Conducted research to better define the PediaQ customer and end-user
• Used on-sight experiences and results to help generate instructional procedures and guidelines for outside markets during company expansion
• Hired, trained and supervised “Mom Ambassadors” to represent PediaQ at community events
(2013 - 2015) ACCOUNT EXECUTIVE, Lauren Publications, LLC.
• Assisted local businesses in purchasing ad space in Dallas Child, Fort Worth Child and North Texas Child magazine as well as DFWChild.com
o Met or exceeded monthly sales goals
o Consulted with businesses regarding best advertising practices and compelling ad copy
• Set up new distribution points to help grow visibility and circulation
• Participated in local community events to uphold magazine’s ongoing readership and retention
• Secured sponsorships for the company’s annual Model Search event as well as Camp Fair and Baby Fair trade shows.
• Named “Biggest Growth/Door Buster” Account Executive for 2014 EDUCATION: University of Virginia
Bachelor of Arts in Psychology
Minor: Sociology
Deans List
TECHNICAL SKILLS
Microsoft Word, Excel, Powerpoint, Outlook, Salesforce, Kantime, Playmaker, Mac Proficient, Social Media Platforms
ADVISORY BOARDS /MEMBERSHIPS
MD Pediatrics Parent Advisory Board
Member, 2014 - present
Southlake Chamber of Commerce
Member, 2015-present
Keller Chamber of Commerce
Member, 2015-2017
VOLUNTEERISM
2015-2018 Johnson Elementary PTO Sponsorship and Gala Chair o Plan, organize and execute annual Spring Gala
o Task include securing venues and sponsors, Managing participating vendors, soliciting and collecting donations for silent auction and door prize items. Each event raised a minimum of $60,000.
o Raised over $14,000 in sponsorships for gala
2018-present Durham Intermediate PTO Sponsorship and Event Chair o Plan, organize and execute annual Fall Auction and 5/6 Fun Nights o Raised over $10,000 in ticket sales
REFERENCES UPON REQUEST