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Physician Liaison, Account Management Professional

Location:
Southlake, TX
Posted:
February 05, 2020

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Resume:

Keia Pile

**** ********* *****

Grapevine, TX ***51

804-***-****

adbmpr@r.postjobfree.com

PROFILE:

• Energetic, tenacious, goal oriented sales and marketing professional with solid qualifications in account management and customer relations.

• Proven ability to develop new business, create rapport and increase sales within established accounts.

• Persuasive communicator and assertive negotiator with strong deal closing abilities.

• Excellent time management skills with outstanding communication skills; well organized; and computer proficient.

EXPERIENCE:

(2019- present) CUSTOMER EXPERIENCE MANAGER, Qliqsoft

• Manage the full life cycle of technology implementation experience for our clients from lead to adoption

• Ensure success of the on-boarding process for new customers with hands on training and customer support

• Create and contribute to original content including blogs and marketing materials

• Continually build and deepen customer relationships while actively promoting new business lines

• Attend healthcare IT networking events, trade shows and conferences

(2017 - 2019) COMMUNITY LIASION, VIVA PEDIATRICS

• Developed marketing and business development strategies based on the business potential of the area, needs of the community, and the capability of the local office

• Consistently reached and exceeded established metrics each quarter

• Managed existing account relationships and acted as a consultant to build relationships with current customers within assigned business area

• Accurately completed of all required reports and activity tracking to achieve company Key Performance Indicators (KPIs)

• Actively communicated business opportunities with regional team and continuously seeked to improve business development processes

• Attended networking and community events

(2015 - 2017) COMMUNITY MARKETING DIRECTOR, PediaQ

• Created and executed creative strategies to generate brand awareness to local parents o Developed partnerships with local school districts and individual schools that increased company exposure as well as usage

o Built relationships with local PTAs through various sponsorship opportunities

Contract negotiations

Budget planning

o Participated in local community events in order to engage with potential customers

• Conducted research to better define the PediaQ customer and end-user

• Used on-sight experiences and results to help generate instructional procedures and guidelines for outside markets during company expansion

• Hired, trained and supervised “Mom Ambassadors” to represent PediaQ at community events

(2013 - 2015) ACCOUNT EXECUTIVE, Lauren Publications, LLC.

• Assisted local businesses in purchasing ad space in Dallas Child, Fort Worth Child and North Texas Child magazine as well as DFWChild.com

o Met or exceeded monthly sales goals

o Consulted with businesses regarding best advertising practices and compelling ad copy

• Set up new distribution points to help grow visibility and circulation

• Participated in local community events to uphold magazine’s ongoing readership and retention

• Secured sponsorships for the company’s annual Model Search event as well as Camp Fair and Baby Fair trade shows.

• Named “Biggest Growth/Door Buster” Account Executive for 2014 EDUCATION: University of Virginia

Bachelor of Arts in Psychology

Minor: Sociology

Deans List

TECHNICAL SKILLS

Microsoft Word, Excel, Powerpoint, Outlook, Salesforce, Kantime, Playmaker, Mac Proficient, Social Media Platforms

ADVISORY BOARDS /MEMBERSHIPS

MD Pediatrics Parent Advisory Board

Member, 2014 - present

Southlake Chamber of Commerce

Member, 2015-present

Keller Chamber of Commerce

Member, 2015-2017

VOLUNTEERISM

2015-2018 Johnson Elementary PTO Sponsorship and Gala Chair o Plan, organize and execute annual Spring Gala

o Task include securing venues and sponsors, Managing participating vendors, soliciting and collecting donations for silent auction and door prize items. Each event raised a minimum of $60,000.

o Raised over $14,000 in sponsorships for gala

2018-present Durham Intermediate PTO Sponsorship and Event Chair o Plan, organize and execute annual Fall Auction and 5/6 Fun Nights o Raised over $10,000 in ticket sales

REFERENCES UPON REQUEST



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