Amy Dang

**** ******** ****, ***** ****** VA **041 571-***-**** adbmor@r.postjobfree.com

EDUCATION

University of Maryland University College, Master of Healthcare Administration, December 2018. GPA:3.25 Concentration in Public Health and Health Information Technology

Virginia Commonwealth University, B.S. General Science, Minor in Psychology, 2013

SKILLS

Software Skills: Nessus, Wireshark, Nmap, Microsoft Office (Excel, PowerPoint, Outlook), Salesforce, Workday, Allscripts, Adobe, ePrescribe, EHR/EMR, and STC.

Language Skills: Fluent in English, Chinese (Cantonese), and Vietnamese

PROFESSIONAL EXPERIENCE

Patient Intake Access Specialist: AstraZeneca 7/2018-9/2019

Develop cases for patients and patient information screening

Data entry and medical insurance verification

Case management and implementation

Benefits, claims, and prior authorization

CRM system, call-center, sales, QA, and engagement coordination

Dermatology: Dr. Gayle Masri-Fridling & Dr. William Sawchuk Medical Assistant/Clinical Coordinator 10/2013-05/2016

Assisted with surgeries, examinations, and biopsies

Conducted confidential patient intake and Paper/electronic medical records

Trained and managed other assistants, managed prescriptions, and conducted laboratory work

Sterilized medical equipment and managed medical supplies

Capitol Barber Hairstylist/Manager (Active Barber License in Virginia and D.C.) 2003-current

Manages company and finances

Consults with client to provide cut and style as requested

Provide excellent customer service

Lakewood Manor Retirement Center’s Clinic Volunteer 12/2006-08/2007 Richmond, VA (Completed over 100 volunteer hours and clinical care services)

Dr. James D’Orta’s Consumer Health Services, Inc. Intern 12/2006-08/2007 Washington, D.C. (Assisted the Billing Department with processing paper billing claims, patient refunds, and disputes)

Scientific Technology Corporation Inc. Intern 10/201*-**-**** Washington, D.C. (assisted with VP of STC, consulted with international clients)

Center for Discovery Counselor 7/201*-**-**** Alexandria, VA (Counselor at treatment center, managed and applied DBT skills)

OTHER

Awards: Monthly Incentive Program Awards (August 2018, September 2018, October 2018, November2018, and January 2019)

Certifications/course: CAP course, CompTIA course, leading Self course, US Policy Compliance Certification Code of Ethics certification, HIPAA in Healthcare course, Cyber Security Certification, and Global Adverse Awareness Certification.