MICHELE B. PARKER

***** ***** ******** ****

Mint Hill, NC

m:704-***-**** adbmiw@r.postjobfree.com

Human Resources professional dedicated to continuous process improvement in the face of rapidly evolving and changing organizational needs. Extremely results-oriented and proactive in addressing and resolving problems.

Recruitment/staffing Benefits administration

Training and Development Performance management systems

Employee Relations Payroll administration

Compensation Organizational restructure

Project management Organizational development

ACCRUE PARTNERS

Human Resources Consultant for Amann Girrbach North America April 2019 – June 2019

Performed detailed job analysis, wrote job descriptions, performed salary survey both externally and internally, recommended benchmark and set salary ranges

Evaluated staffing model and provided recommendations for restructure

Evaluated and made recommendations for payroll vendor and insurance broker

BULLITT GROUP LTD

US Office Human Resources Manager - contract March 2018 – September 2018

Performed detailed job analysis in order to benchmark salaries to be competitive within the local, national, global market as well as internally

Managed human resources duties including employee relations, payroll administration, benefits administration, recruiting, onboarding, worker’s comp, multi-state payroll, 401-k administration, paid time off management

Managed multi-state payroll and South American contract employee compensation set up

Part of global HR team with the selection, set-up, and implementation of new HRIS

Created offers of employment, job descriptions, bonus plan design, employment agreements, employee handbook

Delivered manager training on disciplinary action process, performance reviews, and orientation

Opened and managed new Charlotte office for telecom company based out of the UK including IT liaison, Accounting liaison, office set-up

MYERS PARK PRESBYTERIAN CHURCH

Human Resources Director March 2005 - February 2017

Built Human Resources department from the ground up

Performed detailed job analysis, wrote job descriptions, conducted salary survey in order to establish benchmark for positions and set competitive salary ranges

Lead organizational restructure to include researching current positions to evaluate efficiency in staffing, recommended and acted on the addition/elimination of positions to best meet the needs of the organization

Benefit plan design (10% savings the first year and a locked-in rate for five years)

Created and conducted Training program for managers on interviewing, orientation, disciplinary action, performance reviews; as well as Support Team “lunch and Learn” meetings and Continuing Education programs

Created and managed rewards and recognition

Revised and managed Paid Time Off policy, establishing a roll-over program to "sick bank" for any unused Paid Time Off

Completed annual salary reviews by comparing salaries internally, within the same industry, as well as corporate pay rates, bench marked all positions based on regional, local, and internal comps

Managed all aspects of recruiting including sourcing, interviewing, and hiring

Developed/directed new-employee orientation programs, including extensive on-boarding and training plans

Managed benefits plan including health, dental, life, LTD, Retirement Savings Plan (403-B), Paid Time Off, Holiday Pay, and Continuing Education including shopping best plans for most competitive rates, and educating and advising employees on all benefits

Managed job share and volunteer program to accommodate organizational and employee needs

Managed all aspects of leave administration, including Sabbatical, FMLA, Leave of Absence

Managed disciplinary action process up to and including terminations

Supervised HR/payroll assistant, Executive Assistant, and front desk manager

Reviewed/approved payroll in compliance with policy and Federal/State regulations

Performed ACA reporting

Managed ADA

Acted as liaison between employees and management in resolving employee relations issues, new policy roll-out, and organizational change communication

CHRISTENBURY EYE CENTER

Human Resources Manager January 2000 – December 2004

Built Human Resources department from ground up

Offered fair and equitable compensation by comparing current salaries with market pay and established employee pay ranges

Benefit plan design and management of benefits program plan including health, dental, life, LTD, 401-K, Paid Time Off, Holiday Pay, and Continuing Education including shopping best plans and educating and advising employees on all benefits

Revised and managed Paid Time Off policy, establishing a roll-over program to "sick bank" for any unused Paid Time Off

Developed company personnel policies, standard operating procedures, and employee handbook

Developed and facilitated all new-hire orientations

Managed all aspects of recruiting including sourcing, interviewing, and hiring

Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits

Processed unemployment claims and acted as the company representative at unemployment hearings

Ensured all clinical staff maintained current certifications

Managed all aspects of employee relations to include grievance procedure, probationary plans, employee counseling

Managed disciplinary action process up to and including terminations

Supervised HR/payroll assistant

B.S.B.A. Concentration in Management

Western Carolina University

Cullowhee, NC

Volunteer experience

Habitat for Humanity, Crisis Assistance Ministries Coat Drive, Goodwill Industries Interview Skills Training, Jackson County Humane Society, WCU Mountain Literacy Program

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