ELLEN NDIMBA

Phone: +971-***-***-***

Email address adblrn@r.postjobfree.com

Address: Ajman

PROFESSIONAL SUMMARY

To pursue a career in a challenging and professional environment that could provide an opportunity for my professional advancement in the food and beverages sector. A highly motivated and focused professional fully committed to the organization and its progress.

SKILLS

Able to comprehend and follow instructions, machine manuals and recipe guidelines.

Familiar with safety procedures regarding kitchen equipment handling.

Able to make simple calculations for doubling recipes.

Well versed in cash and POS handling.

People oriented personality with a customer focused attitude.

Effectively work in a team utilizing effective communication skills at all level

WORK EXPERIENCE

United Arab Emirates

Shakezee -Alzorah Marina Ajman

Position Waitress,cashier and kitchen Attendant

December 2019-To date

Greeting customers warmly taking down their orders.

Taking cash for orders made by customers.

Recommending meals to customer.

Ensure that the tables and chairs are always neat and tidy.

Answering to customer questions and resolving queries amicably

Takin customers orders preparing them as well as serving them.

Cleaning all utensils,working area and the floors.

Assisting in receiving items purchased.

Making stock of all item uses and making orders to replenish stock .

Making inventory of all items in store.

Doing reconciliation at end of shift

Grant Grill

July 2016-August 2019

South Africa

Position: Waitress Duties and Responsibilities:

Greeting customers warmly,taking down their orders and delivering to them

Making menu recommendations .

Answering customers questions,resolving complaints timeusly and ensure total satisfaction

Clearing tables making sure that tables are clean

Taking down cash and POS payment to the cashier

Wimpy Foods (Bindura), Zimbabwe February 2014—June 2016

Position: Food Service Assistant

Duties and Responsibilities:

Making sure the customer gets the right order as asked for.

Making sandwiches and drinks as per standard.

Handling customer’s complaints.

Making inventory (counting) of all the items in the store.

Assisting in receiving of delivered items and storage.

Making sure the store is clean by doing mopping duties of the floor, wiping all the glasses during and after the shift.

Cashiering.

EDUCATION

Bachelor of Commerce in Human Resources Management

LANGUAGES AND COMPETENCES

Languages English

Computer: MS Office Suite (Word, Excel, PowerPoint, Outlook, Publisher)

Multimedia Programs

Good operator of Internet

Very flexible with technology and a quick leaner

Other Skills: Possessing an ability to satisfy customer needs

Possessing leadership skills, complaint handling, punctual

Open to new ideologies and challenges

Ability to learn and work under minimum supervision

Moderating, good interpersonal and communication skills

Excellent written and verbal communication skills

Sales and marketing skill

Mugg and Bean

Supervisor

Brian Mutenda

+27-632******

SkypeID Ellen.ndimba81

Contact this candidate