Education

Qualification

Year

Board/University

CGPA/%

P.G.D.M (Marketing)

****-**

Institute for Financial Management & Research, Chennai

2.8/4.0

B.E. (CSE)

2008

Anna University, Chennai

78.4%

Class XII

2004

Tamil Nadu State Board

93.6%

Class X

2002

Central Board Of Secondary Education

84.2%

Professional Certifications

Certified Scrum Product Owner (Certified by the Scrum Alliance)

Sun Certified Java Programmer ( Standard Edition 5.0)

Professional Work Experience 9.1 years

Athenahealth India

Manager Product Management

Jun 2019 - Present

Responsibilities:

Product manager for the hospital collector product within the Athenahealth suite of products

Prioritizing product requirements for the build out by the development team at Athenahealth

Managing the bug backlog for all the issues raised against the hospital collector product(s).

Providing updates to leadership on the health and quality status of the team & development

Sulekha.com, Chennai

Senior Product Manager

July 2018 - Jun 2019

Responsibilities:

Product manager for the home services category/vertical of the Sulekha.com website and mobile application platforms

Preparing functional specifications including wireframes for the development team to work on in an agile environment

Responsible for the launch of the home services booking feature as part of partner engagement program wherein feature was launched to 50% live customers

Engaged in data analytics trying to maximize the accrual revenue through key enhancements on the web page and SEO optimization

Tesco Technology, Bangalore

2 years 4 months

Product Manager

Feb 2016 Jun 2018

Responsibilities:

Product Manager for data application and reporting platform within the data team in Tesco managing Teradata DWH and the applications running on Teradata.

Also product/program managing for the reporting platform consisting of MSTR and Tableau for the various consumption needs of internal teams/users within Tesco

Program manage the critical RAMS decommissioning project aims to bring the data for all group countries into a single oracle retail suite, thereby reducing redundancies and creating a one source truth for all stock/sales info

Proposed and kick-started implementation of a solution on Operational Intelligence to connect the splunk logs to the user traffic on the content

Solution provides an insight into real time analytics on which component of a page users are interested in spending time on and thereby

Enabled to prempt service failures by 30% based on history of service failures & realtime availability of services

Previously was the Product Owner of a digital e-comm product impacting million users serving as a gateway to world of online retail at Tesco

Imbibing new facets of PM including User Research and User Testing with exposure to Google Analytics and Adobe T&T

Created/prioritized release backlog which included creating user stories that derived business & technology value

Defined the feature implementation charter, program milestones & GO-LIVE plan for Tesco.com Re-platforming Program

Played a key role in the launch of the re-platformed home page to 50% LIVE customer traffic in record time of 5 months (currently the LIVE Website)

Helped in other aspects within team that included Quality Assurance, Team Building/Mentoring & Program Management inculcating best practices from agile and SCRUM methodology of product development

Worked on the HCM suite of applications such as Payroll, Capital Management and other facets of the HCM suite of apps.

MetricStream, Bangalore

1 year 7 months

Associate Product Manager

Jun 2014 Jan 2016

Responsibilities:

Product Owner working on Policy & Document Management System (PDMS) which is in the DMS/ECM Line of Business

Prepare Functional Descriptors, User Stories, User Personas & Define Acceptance Criteria base documents for Engineering

Actively involved in Competitor / Market Analysis, Customer Demos / Show & Tell, Knowledge Transition on the product

Inbound activities such as Product Backlog Grooming, Release Backlog, as well as charting Product Roadmaps

Achievements:

Awarded the R&D Quick Learner Award effectively grasping the complexities of the product/domain in record time

Awarded Dare to Dream award for making rapid strides in researching competitors & collaboration vendors for PDMS

Infosys Limited, Chennai

2 years 1 month

Senior Associate Consultant

May 2012 June 2014

Worked as a Techno Functional Consultant / Product Owner in the Corporate Payments Space for a large European Bank with international presence. The project involved a suite of apps for global payments, reporting coverage, track/trace & clearing hubs.

Responsibilities:

Preparing Functional Descriptors, Requirement Gathering & Analysis, Test Strategy/Analysis Review

Contribute in key interactions/ solution discussions across teams within Internal Teams as well as Client stakeholders

Involved in clarifying queries on functional aspects of payments & helping bridge gap between Client & Dev./Testing Team

Single POC for all modifications to the front ending Bank (Internal) Portal; Involved in design including building prototypes

Knowledge transition sessions across projects and within practice unit on Payments Landscape and other areas of banking

Major Work Packets:

Country specific Transition / New Projects which involved new biz. Rules & character/format transformation

Liaised & Interacted with Channel stakeholders to get necessary doubts clarified & get end to end biz. perspective

Evangelized & solutioned a new version of a Bank (Internal) Portal to view the incoming payments

Worked on UI Design (MS Visio, FrontPage) ; Created User Stories, Process Flow Diagrams & facilitated Usability Testing

Solutioning for a special Reporting Flow for reports pertaining SEPA payments from a proprietary-Clear2Pay system

Achievements:

Client appreciation for seamless transition into the BA role by grasping the business / technical aspects quickly with rigor

Client appreciation on numerous occasions for proactively bringing new perspectives during analysis & solution design

Internship Experience (as part of M.B.A coursework)

JWT,Chennai

3 months

Summer Intern

Apr 2011 Jun 2011

Proposed a marketing plan for Club Mahindra to promote OTH services & target new holiday groups for existing services

Worked for the Client Servicing Team of Ford India Ltd. Aided in mystery shopping, market research surveys & analysis

Worked extensively in the Planning Team & suggested marketing ideas for major brands like Everonn, TI Cycles, Univercell

Completed a summer internship project on Assessing Market Potential of Consumers Between 50 To 60 Years with specifics to Health, Wellness & Tourism Sectors’ which was also handy reference for JWT s planning team for their work.

Work experience details (prior M.B.A)

Tata Consultancy services

1 year 8 months

Assistant Systems Engineer

Nov 2008 July 2010

Worked as a Web-Methods Developer in a Middleware Team, for a top US Bank client. This Middleware application integrates client side banking apps & back-end system by way of orchestrating Web Services that are invoked based on user actions in front end.

Responsibilities:

Worked on core JAVA using WebMethods Developer tool. Also worked on XSLT / XPATH and DataPower

Individually Implemented SMS Banking Application which needed Business Requirements to be conceptualized for end user

Mentored team members and project trainees on system development & initiatives in the form of Knowledge Transitions

Achievements:

Key resource in projects such as SMS Banking Implementation, ISeries Integration & ML Transition/Integration

Client appreciation for defect free delivery and onsite system implementation

Conducted soft skill related sessions within the team on speaking skills & e-mail etiquette.

Extra-Curriculars Activities:

Represented Infosys in MindQuest 13, conducted by Mahindra World City. Stood 5th out of 8 finalists from over 90 teams

Finalist in Quiz on the Beach conducted by TAPMI(Atharva 12) ; Finalist in Enquizite by LIBA (Chrysalis 12)

Semi Finalist in Tata Crucible Quiz 12 (Chennai Edition) representing IFMR, amongst over 200 Engg. Colleges & B-schools

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