OWOLU RACHEAL ISEOLUWA

Plot ***, George Crescent off Wemco road, Ogba. Agbalajobi Estate, Lagos State. Line: +234********** Email: adbkyy@r.postjobfree.com PROFILE SUMMARY

Racheal is a result oriented and dynamic career administrator with strong leadership and ownership values. In her vast experience in banking, and administration, she has exemplified remarkable excellence in service delivery, client relationship and meticulosity in handling multiple tasks. She is also a certified member of Nigeria Institute of Management and is seeking opportunities with organizations with strong work ethics and growth friendly environments. WORK EXPERIENCE

First Bank Nigeria

Customer Service Officer/ Teller, Feb 2019- Present

• Received and resolved customers’ complaints promptly.

• Properly maintained customers’ accounts.

• Monitored daily cash flow and dispensed funds to customers.

• Effectively managed emotions of customers and ensured continued retainerships. Diamond Bank Plc

Branch Secretary, Nov 2018 – Jan 2019

• Prepared daily checklists and office maintenance manuals for staff and customers.

• Kept proper records of office activities, projects and tasks.

• Properly managed all office maintenance routines, which included liaising with vendors on repairs, services, and maintenance of gadgets and equipment

• Prepared and issued reference letters and identification-confirmation letters to customers. Kogi State University, Political Science Department, Ayingba. Administrative Assistant – NYSC, 2018

• Served as stand-in assistant in administrative functions which included documentation and maintenance of staff and student data, dispatching of messages and organizing of departmental meetings.

• Helped in organizing postgraduate research seminar presentations

• Assisted senior lecturers in exam invigilation, result grading and recording. Kunle Farms, Anisere Road, Ilupeju Street Sango.

Farm Attendant

• Carried out day to day feeding and health care of the fish in the farm.

• Ensured and supervised proper cleaning and steady supply of water to the pond.

• Sold and made turnovers from the skillful sales of the fish from the farm. PROFESSIONAL CERTIFICATIONS

Nigeria Institute of Management (NIM) – Member, 2018 EDUCATION

Redeemer’s University, Ede, Osun State: B.Sc Political Science – (Second Class Upper Div), 2017 Command Day Secondary School, Oshodi: West African Examination Council (WAEC), 2013 SKILLS

Proficiency with Microsoft Office Tools.

Proactive thinking

Creative thinking and adaptability.

Excellent office and time management skills.

Diligent research and excellent writing ability.

Good communication skills.

Meticulous listening and writing.

INTERESTS

Administrative Support and Management.

Social Research and Building Relationships.

Learning New Skills.

REFEREES

1. Prof. Alabi Olatunji John, Ph.D, FNIM, FCENT, CAN Dept Of Business Admin, Faculty Of Management Sciences, Kogi State University, PMB 1008, Ayingba.

Email: adbkyy@r.postjobfree.com +234**********

2. Mrs. Constance Roluga

15 CIPM Avenue, CBD, Alausa Ikeja Lagos

Email: adbkyy@r.postjobfree.com +234**********