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Customer Service Sales

Location:
Loveland, OH
Salary:
55000 - 60000
Posted:
February 02, 2020

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Resume:

Julie Wright

**** *** **** **. ********, OH *****

Email: adbkow@r.postjobfree.com Phone: 513-***-****

Skill Summary

Organizational skills

Stellar Customer Service sills

Superior Sales skills

Responsible for completing tasks on time

Strong written and verbal communication skills

HTML Programming

Help Desk

CRM and phone Database Administrator Skills

Proficient in Microsoft Office Suite

Committed Team Player

Detailed/Multi oriented Professional

Excellent Time Management

Work Experience

Advantage RN May 2015 – August 2019

Senior Travel Nurse Recruiter

oBuild a team of nurses to work short-term travel contracts all over the US

oExcellent communications with existing and new travelers

oBring in new applications by calling, emailing or texting potential nurses

oMaintain a 75% retention rate

oMentored new travel nurses

oAssist with QA, Account Management, Housing and Payroll

oReceived 2016 Excellence in Recruiting award

Star Source Consulting May 2014 to February 2015

Recruiter/Account Manager

oDevelop new client relationships and leverage existing and past client relationships to build and manage a sustained pipeline of opportunities

oMake phone calls, set up client meetings, client entertainment, joined professional organizations, and use other methods to build relationships and close business from prospective clients looking for technology and engineering candidates

oNegotiate service rates and direct hire fees with clients

oDiscuss the advantages of using a staffing partner to assist with their hiring needs, Temporary, Temporary to Hire or Direct Hire

oAssist with recruiting and placement activities as necessary

Schaeffer's Investment Research April 1989 – May 2013

Marketing Promotion Manager September 2006 – May 2013

oSet up all new products in CRM database with changes requested daily in fast paced market

oFollow design and set up campaigns per client codes in CRM for tracking of promotion programs

oManaged the monthly email promotion/production schedule for clients

oScheduled weekly promotion schedule meetings for department goals to be met

oCommunicated email offers to necessary departments and follow up reports

oCreate landing pages using a proprietary HTML editor

oTrade show experience and continued development with clients

Sales Manager April 2002 – September 2006

oManaged/trained/mentored 24 Sales Consultants

IT Associate February 1997 – April 2002

oIntertel database Phone Administrator

oCRM database administrator—Eclipse, Siebel

oCopier administrator

oRepaired basic networking issues

oCreated and was responsible for New Hire Documentation and Training—network login, phone and voicemail setup, GroupWise features

oAssisted end users with technical support of desktop computer and related applications

oCreated various Crystal Reports for multiple departments—order receipts/confirmations, deferred liability, daily/weekly/monthly sales reports, sales commission, refund/cancellation reports

Customer Service Manager January 1993 – February 1997

oManaged/trained/mentored 5 Customer Service Representatives

Customer Service/Sales Department Associate January 1991 – January 1993

oAnswer incoming calls and emails from customers

oHandle customer service issues

oSell recommendation services

oHelped launch original Customer Service/Sales Department

oCreated the very first fax renewal promotional offer

Research Department Associate April 1989 – January 1991

oCreated Microsoft Excel spreadsheets to track trade results

oProduced option trades with 50% of trades recommended producing a profit

Volunteer Work

The Dragon Fly Foundation – Patient Ambassador



Contact this candidate