SUSANA GARCIA

818-***-****

adbhhi@r.postjobfree.com

Objective: Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity. Assertive and enthusiastic, with extensive knowledge of process optimization and unsurpassed work ethic.

Experience:

Production Supervisor Natrol LLC Chatsworth, CA

Aug 2019

Nov 2019 Responsibilities included:

Supervise crews in tableting and packaging department for 2nd and 3rd shifts total of 100 employees, including Sanitation crew.

Create and oversee of Master Sanitation schedule for weekly, monthly and semi-monthly priorities prior to audit reviews.

Hands on training on Stokes equipment for tableting department, review and implement ideas on how to reduced changeover after 5,000,000 tablets being produced. Changeover on minor cleaning would take 3 to 4 hours reduced it down to 2 hours, having the team correctly trained and understand job functions.

Schedule production folks for weekly OT which included rotation, test machine operators for on the job skills wage increase and follow up with management on additional skills for each operator.

Monitor all production reports to ensure adherence to quality standards, optimum use of all direct and indirect department labor hours, and optimum use of ingredients /raw material usages.

Develop and test new product formulation with R&D group in tableting department to measure the product and machine performance. Reviewed the density of the product, review cleaning times, review formulation with teams.

Understand the tablet machines breaking them down for cleaning and PM work, analyzing data from computer screen for uptime and downtime reporting daily.

Operations Special Project Manager Caulipower Encino, CA

May 2019

Aug 2019 Responsibilities included:

Organize company documentation for each Co-Packer facility. Publish all documentation in a shared drive for all corporate office. Documentation included SQF audit results, vendor contracts for Supply chain, production processes, labor costs, QMS for each facility and formula of product.

Oversee of production runs in each facility and analyze cost on ingredients, labor cost and streamline production processes.

Travel to Co-packer facilities which included Kentucky, Chicago and LA (travel time 85%).

Work with Co-packer management in implementation of new processes for production efficiency and output measuring cost per case. Analyze labor cost including headcount per product produced. During a new process implementation for tortilla factory was able to reduce OT by 18.5%.

Monitor all production reports to ensure adherence to quality standards, optimum use of all direct and indirect department labor hours, and optimum use of ingredients /raw material usages. Help conduct safety training for the different facilities.

Develop and test new product formulation with R&D group before actual product runs in the different facilities

Create and maintain weekly/forecast for production operations, which included sitting with COO to review and analyze data.

Monthly consumer complaints reviews with all facilities reviewing top complaints and having followed up on actions items for improvements

Operations Manager American Nuts LLC San Fernando, CA

July 2018

March 2019 Responsibilities included:

Supervise and manage the Production for 2 shifts with staff of 120 hourly packaging and roasting department employees.

Oversee and direct sanitation operation. Maintain adherence to sanitation standards that meet USDA, SQF, GMP, FDA, and local health department and company guidelines.

Implementation of Illepack Vertical and Horizontal machines in service with training to operators.

Work with HR in direct hiring and indirect hires for hourly employees. Coach employees on absenteeism, work performance, safety and quality policies for SQF certification.

Monitor all production reports to ensure adherence to quality standards, optimum use of all direct and indirect department labor hours, and optimum use of ingredients /raw material usages.

Conduct plant safety program ensure compliance and provide safe, clean working environment within OSHA, state, local regulations.

Develop and test new product formulation with R&D group

Create and maintain weekly/forecast for production operations.

Create downtime and labor hours report for weekly reporting.

Manage 3 buildings which included packaging, roasting and warehouse.

Aug 2016 - Production Manager Vie de France Bakery Yamazaki Inc Vernon, CA

July 2018 Responsibilities included:

Supervise and manage the Production for 3 shifts with staff of 150 hourly production and packaging employees.

Oversee and direct sanitation operation through third party provider. Maintain adherence to sanitation standards that meet USDA, BRC, GMP, FDA, and local health department and company guidelines.

Implementation of Rondo dough laminator and created training documentation.

Administer the terms and conditions of the union labor contract with regard to scheduling, seniority rights, vacations, attendance, work practices, general conduct, and other management policies.

Monitor all production reports to ensure adherence to quality standards, optimum use of all direct and indirect department labor hours, and optimum use of ingredients /raw material usages, maximize product processing yield to standard of budget.

Conduct plant safety program ensure compliance and provide safe, clean working environment within OSHA, state, local regulations.

Develop and test new product formulation with R&D group

Create and maintain weekly/forecast for production operations

Implemented the Payroll Kronos system, created/trained staff in system

May 2015 - Production Manager Follmer Development Newbury Park, CA

April 2016 Responsibilities included:

Supervise and manage the Production, Manufacturing, and Food Safety Programs.

Maintain documentation to ensure products and processes are being carried out under Good Manufacturing Practices and in a clean/safe manner.

Manage, supervise, and train production personnel who carry out production operations.

Accountable for directing plant production activities to safely co-pack oils at the lowest cost and consistent with company policies.

Created and managed efficiency database to publish manager’s daily production reports.

Responsible for drafting documentation for new procedures in support of the Safe Quality Foods Program.

·Create a model for standardization on our products to set up speeds and case count per product for scheduling production on weekly basis.

Develop a process for operational reviews including goal alignment, measure cascade, and root cause problem solving to embed a continuous improvement mindset.

Participation in budget development, capital project recommendations, and manpower forecasting.

·Used support groups to generate ideas and formulate plans of action for quality improvement, cost reduction, and general improvements to the process.

·Participated in the recertification of the SQF audits which resulted in implementation of policies and procedures within safety, quality and food.

·Understand the process of formulation with batching, blending of raw and dry ingredients in compounding for aerosol sprays.

·Ensure the production plan and all functional operations are achieved on time and full compliance in assigned areas with on and off shift environment.

·Ensure a safe work environment is maintained at all times and processes are run in accordance with SOP's and SSOP's. Updated work instructions available for all positions.

·Physical inventory of all raw material used for aerosol sprays batching and blending with compounding team.

Feb 2006 - Production Supervisor Nestlé Hand Held Prepared Foods Chatsworth, CA

Feb 2015 Responsibilities included:

·Accountable for directing plant production activities to safely produce Hot pockets sandwiches at the least cost and consistent with company policies.

Set short and long term goals for Supervisors and Associates.

Responsibilities include safety, quality, productivity, Nestle Continuous Excellence activities (Goal Alignment, TPM, DMAIC, Future Manufacturing (FM), etc), cost savings, and implementation of new products.

Best safety record for 5 consecutive years under my supervision, safety awareness teams and implemented 5 minute huddles before start off production.

Develop process and built front like capability in operational reviews including goal alignment, measure cascade, and root cause problem solving to embed a continuous improvement mindset.

Participation in budget development, capital project recommendations, and manpower forecasting.

Graduated from the Development Leadership Program of Nestle Prepared Foods

Used a DMAIC project “Dough Waste” to saved money in processing area by training associates on how to pour ingredients calculations in a year of $825k savings per line per year.

Used support groups to generate ideas and formulate plans of action for quality improvement, cost reduction, and general improvements to the process.

Launched Nestle Continuous Excellence with SHO's for processing and packaging departments.

Participated actively in LEAN, process improvement in the factory for NCE

Graduated from the Prepared Foods Leadership Program

Improved Line 2 packaging efficiency yield by 50% with implementation of a project for the associates to understand their equipment functionality.

Understand and knowledge of processing of formulation with batching, mixing, blending of raw and dry ingredients in the kitchen preparation area and dough processing areas.

Ensure the production plan and all functional operations are fully achieved on time and in full compliance for assigned areas on and off shift environment.

LOTO trainer machine specific in different departments (kitchen,Processing,L2 Packaging)

Ensure a safe work environment is maintained at all times. Updated work instructions available for all positions. Processes are run in accordance with SOP's, SSOP's and other documentation.

Knowledge of Nestlé systems and programs, including GMP, Food Safety, NQMS, SOP's, QMS, and Nestlé Continuous Excellence (NCE), problem solving, TPM.

Project Epiphany understanding the variations of product entering Line 2 packaging automated equipment which included Bosch wrappers and PGX robots to insured there efficient.

Ensure the timely deployment of People development plan and assure the competencies of his/her team as per the agreed plan with PM (proper training inclusive of equipment, safety procedures, and hygiene)

Develop standard routines and implement across facility.

Helped managed and maintain Master sanitation schedule during absence of Sanitation Manager.

Trained associates in CIP and COP for all shifts.

Worked with vendors in regards to chemicals and pest control vendor for the facility.

Analyze and trouble-shoots solutions to production problems with process team members, engineering, quality, and maintenance. Solved the most complex and simple problems.

Communicates with support departments (i.e., QA Lab, Materials Control) and customer departments (i.e. Secondary Packaging) to ensure processing can meet or exceed their expected planned requirements.

Facilitate seamless handoffs and communicate key information to peers, team members and Production Management.

Inventory of 2,200 fixed asset equipments.

Analyze fixed asset register and retired equipment, retagged equipment and move equipment to correct cost center for proper depreciation.

Participate in projects around the plant and analyze data for better reporting and cost savings for the plant.

Projects include flour project, that analyze the correct reading data from meters and more efficient in controlling of DUV on a monthly basis.

Analysis of labor curve for L2 automation project start-up.

Worked on depreciation budget for 2010 and forecasted remaining of 2009.

Payroll backup, processes payroll for 561 hourly associates.

Month-end close support, creating and processing of journal entries.

June 2004 - Payroll Clerk Portion Pac Inc. Chatsworth, CA

Feb 2006 Responsibilities included:

Process payroll, identifies and researches irreconcilable items in the processing of payroll in Ceridian Software and ADP System.

Generates financial reports and maintains the integrity of all payroll electronic records.

Responsible for acting as the main customer support to the time and attendance system users.

Responsible for the maintenance of employee payroll records in accordance with Federal and State guidelines.

Prepares and reconciles reimbursement of Flexible Spending Accounts and CME qualified expenses.

Reconciles vacation and sick accrual for employees leaving or returning from Leave of Absence.

Reconciles benefit deductions and applies payment of arrearage for premiums of benefits owed by the employee upon LOA return.

Reconciles union deductions for employee’s union payments.

Provides end of year audit assistance.

Provides manual checks on a daily basis.

Bank reconciliation, payroll accruals and journal entries for month-end.

July 2003 - Senior Accountant Hip Hop Beverage Corp. Pacoima, CA

June 2004 Responsibilities included:

Used QuickBooks ’03 input of all accounting, accounts payable and receivables placed collection calls to customers.

Worked solely with the general ledger, performing journal entries.

Responsible for reconciling 2002 and 2003 year end close upon hire.

Employee information input, payroll, health benefits.

Filed vendor information and performed credit checks for customers.

Monthly customer statements and vendor statements.

Fixed all accounting problems and established accounting procedures and guidelines.

Bank reconciliation of accounts.

Oct 1999 - Payroll Specialist/Accounting Clerk Front Porch Burbank, CA

Jan 2003 Responsibilities included:

Input invoices into AS400 & JD Edwards, data entry and generate 800 checks/ weekly for vendors.

Year-end miscellaneous 1099 filing for vendors.

Input new vendor information for all accounts payable and maintenance of all vendors filling; prepared monthly vendor statements.

Assisted accounts receivable desk with reconciliation of bank statements.

Worked on collections of overdue accounts.

Processed payroll for over 2,500 employees and prepared year-end W-2 filing.

Payroll conversion from ADP to AS400 in house payroll.

Quarterly taxes filing, use of Krono’s systems for our timekeeping input employee information, reset time clocks.

Kept employee records updated, garnishment input and filing of paperwork.

Provided customer support for all facilities within corporation.

Filed worker’s compensation claims.

Multi-state payroll processing for 1500 employees.

Dec 1997 - Accounting Clerk Lamps Forever Inc. North Hollywood, CA

Oct 1999 Responsibilities included:

Full charge of accounts payable, accounts receivable and closing month-end reports.

Performed month-end inventory.

Processed in house payroll; quarterly taxes for payroll; W-2 year filing.

Managed all office procedures and maintenance.

Order intake of customers.

Supervised 150 employees; process worker’s compensation claims.

Answered 20 line phone systems.

Oct 1996 - Accounts Payable Clerk (Temp Assign) Unitone Imaging Group Chatsworth, CA

Jan 1997 Responsibilities included:

Paid accounts payable bills, bank reconciliation, bank deposits and posted payments.

Credit applications, payroll, general ledger, commission reports, place collection calls.

Other duties included: weekly financial reports, customer orders, service request and data entry.

June 1996 - Data Entry Clerk (Temp Assign) Senior System Tech Chatsworth, CA

Oct 1996 Responsibilities included:

Worked with accounts receivables and payables.

Perform coding and entry of invoices.

Perform data entry.

·General office duties: answered phones, fax, copies and filing.

Computer

Skills: Proficient in the use of MS Office, Windows, Business Works, AS400, JD Edwards, MAS90, QuickBooks 2003, ADP and Ceridian software, People Soft, Manfact and Report Smith, Crystal Reports, QAD software, Kronos Timekeeper, SAP, Tropos.

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