NCOBILE CHERROL MTSHALI

*** ** ******** ******

Kenilworth

Johannesburg

2190

Telephone: 073-***-****

E –mail: adbgm9@r.postjobfree.com

Gender: Female

ID Number: 820**********

QUALIFICATIONS

Excellent computer skills

Matric Certificate

Certificate in data capturing, Office Administration and Excel 2016

Experience in Customer Services

Experience in Banking and Financial services

EDUCATION

College : Quest Computer Skills Centre

Qualifications : Certificates in data capturing, Office Administration and Excel- 2013

Year obtained : 2016

Secondary School : St Anthony’s

Highest qualification obtained : Matric

Year obtained : 2004

WORK EXPERIENCE

Employer : Link Market Services

Position : Share Transfer Assistant Administrator

Period Worked : 1 October 2018 to 31 January 2019

Duties : FICA Verification on Shareholders Documents

: Capturing New Applications on fortress System

: Updating Shareholders Personal details on fortress

: Working on AVS and Compuscan system.

: Handling Shareholders queries sent via emails and telephonically

: verifying shareholders banking details

: Answering phone calls

: Updating Estate late details.

Reason for leaving : Contract Ended.

Employer : ABSA

Position : Middle officer Consultant (KAMLS)

NCOBILE CHERROL MTSHALI

152 De Villiers Street

Kenilworth

Johannesburg

2190

Telephone: 073-***-****

E –mail: adbgm9@r.postjobfree.com

Gender: Female

ID Number: 820**********

Date of Services : June 2015 to August 2018

Duties : Client Onboarding and FICA data Capturing on Bank System.

: Check entities if KYC’d according to internal rules.

: Send KYC to relevant Stakeholders for approval / sign off.

: Prevent money-laundering.

: Check mailbox for queries on regular basis.

: Ensure queries are prioritized and resolved within deadlines.

: Scan and Index verified and validated documents.

: Call Centre inbound and outbound

: FICA Remediation.

: Bop-card error handling.

: Call confirmation

: Dealing with irate clients.

: Working on ESP, IMSP and share point systems

: Adhere to banking rules and regulations

: Liaise with private bankers via emails and telephonically to provide regular status updates.

Employer : EDCON (RCO)

Position : FICA and Data Capturer

Dates of Service : 11 march 2013 – October 2014

Duties : Call Centre Inbound and outbound.

: Data Capturing

: FICA Analyst

: FSP Enrolment

: Auditing foreign account and Id’s (KYC)

: Cellphone Insurance and Avenue

: Updating client’s information.

: Working on Rumba system (vision)

Reason of leaving : Contract ended.

Employer : BIDVEST PANALPINA LOGISTICS

Position : Data Capturer.

Date of services : January 2013 to February 2013

Duties : Capturing of all files onto Compu-clearing system

: Filing in numerical order

: Capturing International airlines on cargo wise system

: Updating Current international airlines rate on cargo wise. NCOBILE CHERROL MTSHALI

152 De Villiers Street

Kenilworth

Johannesburg

2190

Telephone: 073-***-****

E –mail: adbgm9@r.postjobfree.com

Gender: Female

ID Number: 820**********

Reason of leaving : Contract ended.

Employer : TNT EXPRESS

Position : Data Capturer

Date of service : April 2012 to October 2012

Duties : Capturing waybills

: Updating Goods article description

: Retrieving waybills

: Scanning and Filing waybills

Reason of leaving : contract ended.

Employer : CORPSERVE AT BIDVEST PANALPINA LOGISTICS Position : Switchboard Operator

Date of service : 2 December 2011 to February 2012 Duties : Answering incoming calls and transferring to relevant departments.

: Welcoming Clients

: Updating staff register.

: Updating Spreadsheet with the Load sheets and filing the load sheets numerically

Reason of leaving : Contract ended.

Employer : ABSA FICA CENTRE

Position : Data Capturer.

Date of Service : October 2007 to April 2011

Duties : FICA verification on the Documents

: preparing FICA Documents

: Sorting and splitting FICA documents

: Keep records and identities of clients

: Updating Clients Information on DOCUFILE System

: Filling

: Quality Assurance.

Reason of leaving : Contact ended.

Employer : ABSA CORPORATE AND BUSINESS BANK

Position ; Data Capturer.

Date of service : 01 August 2007 to 05 October 2007 Duties : To ensure that all documents received is captured on daily basis NCOBILE CHERROL MTSHALI

152 De Villiers Street

Kenilworth

Johannesburg

2190

Telephone: 073-***-****

E –mail: adbgm9@r.postjobfree.com

Gender: Female

ID Number: 820**********

: To ensure that service level agreement are met.

: To make full responsibility for all delegated function and complete a full day’s work.

: To open Channel of communication between branches / department

: Adhere to laid down policies and procedures

Employer : DOCUFILE

Position : Data Capturer

Date of Service : June 2006 to July 2007

Duties : Capturing of Data, Filing, Opening of new files, Ensuring that relevant documents are captured, Tracking of outstanding files. Reason for Leaving : Contract Ended

ADDITIONAL INFORMATION

Computer Proficiency

*High competent user of Microsoft Word, Excel, Email and internet REFERENCES

Name : Mr. E Erasmus

Position : Manager

Company contact : Link Market Service

Contact number : 011-***-**** / 071-***-****

Name : Miss M. Smal

Position : Team leader

Company contact : ABSA (KAMLS Department)

Contact number : 076-***-****

Name : Mr. C. Mollen

Position : Project Manager

Company contact : EDCON (RCO)

Contact number : 011-***-**** / 084-***-****

NCOBILE CHERROL MTSHALI

152 De Villiers Street

Kenilworth

Johannesburg

2190

Telephone: 073-***-****

E –mail: adbgm9@r.postjobfree.com

Gender: Female

ID Number: 820**********

Name : Mr. J. De wet

Position : Manager

Company contact : Bidvest Panalpina Logistics

Contact number : 011-***-**** / 04

Name : Miss M Nienabar

Position : Supervisor

Company contact : TNT EXPRESS

Contact number : 011-***-**** / 082-***-****

Name : Miss S. Mathebula

Position : Manager

Company contact : Corpserve

Contact number : 011-***-****

Name : Mr. K.K. Ntuli

Position : Team leader

Company contact : ABSA FICA CENTRE

Contact number : 011-***-**** / 083-***-****

Name : Miss R. Sauer

Position : Project Manager

Company contact : ABSA Corporate and Business Bank Contact number : 011-***-****

Name : Miss L. Boshoff

Position : Project Manager

Company contact : Docufile

Contact number : 011-***-**** / 082-***-****.

NCOBILE CHERROL MTSHALI

152 De Villiers Street

Kenilworth

Johannesburg

2190

Telephone: 073-***-****

E –mail: adbgm9@r.postjobfree.com

Gender: Female

ID Number: 820**********

Contact this candidate