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Social Media Customer Service

Location:
Qibla, Kuwait City, Kuwait
Posted:
January 27, 2020

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Resume:

RESUME

MOHAMMAD RASHID

Jaleeb AL- Shuyoukh - Kuwait

Mobile No :- +965********

WhatsApp :-+919*********

E-mail:- adbgm4@r.postjobfree.com

Objective

To be a part of Organization that provides an atmosphere of mutual growth and benefits, where I can show my talent and potential.

EDUCATIONAL QUALIFICATIONS:

Qualification

Board / University

Year

Division

MBA ( IT / Marketing )

DR A.P.J ABDUL KALAM TECHNICAL UNIVERSITY LUCKNOW UTTAR PRADESH

2016

1st

B.Sc

MJP ROHILKHAND UNIVERSITY BAREILLY U.P

2013

1st

XII

BOARD OF HIGH SCHOOL AND INTERMEDIATE EDUCATION UTTAR PRADESH

2009

1st

X

BOARD OF HIGH SCHOOL AND INTERMEDIATE EDUCATION UTTAR PRADESH

2007

2nd

CERTIFICATION COURSES:

One Year Diploma in computer Hardware & Networking from IICT.

Three Month Diploma in Mobile Phone Technician.

Completed course on computer concepts (CCC) from NIELIT

COMPUTER SKILLS

Basic Skills

Ms Office Google Drive Email Social Media Web Enterprise Systems.

Technical Skills

System Administration Network Configuration Software Installation Security

Tech Support Vendor Management WAN/LAN Windows Linux

WORK EXPERIENCE

Senior Executive - Customer Management Group 14-Nov-2013 –15-Nov-2018

Next Education India Pvt Ltd Hyderabad

Responsibilities

Computer Installation and maintaining hardware and network cables.

Provide base level IT Support to Clients.

Invoices Generating andfollow up for Collection.

Organize Canopy Events for Business Promotions.

Demonstrations of Products and Established new Business

Organize Visits and Train the new employees.

Maintaining ERP software.

Resolving Customer complaints and Update status on CRM.

Maintaining successful relationships with service providers, vendors and consumers.

Senior Officer - Customer Service Department 13-May-2019 – Dec-2019

Clearsynth Labs Limited Mumbai

Responsibilities

Update Customers enquiries in SAP.

Send quotation to Clients.

Punch purchase orders in System.

New database creation.

Analyze and sorting information accordingly and forward to departments.

Review data.

Generating Reports.

HOBBIES:

Listening to Music

Watching Motivational Videos

Find something new in particular thing.

STRENGTHS:

Quick Learner

Positive Attitude

Self Confidence

Better team work

Hard worker

PERSONAL DETAILS:

Father’s Name : Mr. Mohammad Shahid

Date of Birth : 17th June 1992

Nationality : Indian

Gender : Male

Marital Status : Unmarried

Language Known : Hindi - English - Urdu

DECLARATION:

I hereby declare that all the information above is true and correct in my knowledge.

DATE MOHAMMAD RASHID



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