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Client Relations Expert

Location:
Fort Wayne, IN
Posted:
January 28, 2020

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Resume:

Sales Professional

Passionate ~ Dedicated ~ Innovative

A Sales Professional that continues expanding personal knowledge of customer and/or client services. More than 10 years developing the negotiation skills needed for client service and sales. Gaining knowledge from a variety of companies and learning how to quickly build a rapport with clients, being likable and approachable, having a positive attitude.

EDUCATION

Bachelor of Fine Arts in Visual Communication and Design, Dec. 2010

Indiana University, Fort Wayne, IN

Major: Photography

SUMMARY OF QUALIFICATIONS

Proactive problem solving, creatively and technically

Customer/Client services supervising and management experience

Ability to multi task, excels in fast paced environment

Attentive to detail

Commercial, Event, Fashion, Portraiture, Automobile, Music, and Fine Art Photography

Consistently striving for customer/client satisfaction

PROFESSIONAL COMPETENCIES

COMPUTER SKILLS

Proficient in MS Office Suite, PC and MAC

Knowledgeable in Adobe Bridge, Photoshop, InDesign, Illustrator and Premiere Pro

Able to learn new software quickly

Artistic Skills

Understanding my equipment to consciously focus and compose the moment.

Experience in proper and creative uses of studio, natural and available light sources.

Retouching skills, clipping paths, color correcting, image manipulations and enhancements, page layouts, kerning...

Creative approach in capturing quality images

WORK HISTORY

Symmetry Financial Group

2015 – Present

Broker

Responsibilities: Calling and interviewing clients, setting appointments with families and individuals, educating clients on Life products and uses, assisting clients with applications and approval possess, researching multiple carriers and preparing quotes based on clients needs

Universal Church Directories

2015 – 2016

Sales Consultant/Photography Specialist

Responsibilities: Setting up photography studio, assembling sales consultant display, lead photographer, sales consultant for photos and frames, shipping paperwork, ordering supplies, expenses reports, customer service

Vail Resorts at Jackson Lake Lodge Moran, WY

2014 Season

Wrangler

Responsibilities: Interpretive tour guided in Grand Teton Nation Park on horseback, offered guest information about flowers, animals, safety, history and riding tips, engaged guest in conversation, daily care of horses in all weather conditions, tack room, hay storage, cleaning and maintaining corral, grooming, feeding, dressing, playing, waste removal and other various assignments

Vail Resorts at Breckenridge, CO

2013-2014 Season

EpicMix Photographer

Responsibilities: Assisting guests, understanding of the basic photographic concepts of exposure, focus, and composition, engaging guests in conversations about EpicMix program, directing guests into signature, standard, action and creative poses, portraiture of infants to adults, editing, printing and selling EpicMix products

LifeTouch: Sportography

2011-2014

Photographer

Responsibilities: photography of children participating in youth sports, individual and team images, directing coaches and children into standard poses, interacting with participates to achieve smiles and keep the process fun, working with a team and as individual at photo events, maintaining a fast paced event, dance group images, and cheerleaders

Source Interlink

2012-2013

Merchandiser

Responsibilities: set all merchandise to planograms, rotating stock as needed, keeping all merchandise orderly including back stock area, helping customers by answering questions about merchandise, returning out dated merchandise, filling out paperwork, working independently

Fort Wayne Firehawks

2009-10 Season

Official Team Photographer

Responsibilities: photography of pre-game, game action, post-game, and half time action, meet and greets, and fan photos with players staff and cheerleaders, photos featured in Game programs and website, maintained an online photo storage for staff

Piere’s Entertainment Center

2009-2012

House photographer

Responsibilities: Capturing images for special events, candid images of guests and contestants, captured images of annually Halloween party and costume contest, the Bikini Spectacular, Thanksgiving Eve Bash, New Year’s Eve, Musical Warfare, and stage performance photos for national, regional, signed, unsigned, and cover bands.

Production Department

Responsibilities: Production runner for talent, production staff, stage crew, transported talent to and from events outside the venue (example Radio interviews), did shopping and food pick-up according to talents contract

Owosso Audio

2008-2010

Event Photographer and Lighting

Responsibilities: Concert and pre-show photos, preparing photos for print/web, assisted and advised stage lighting design, stage tech, hospitality for talent, operated lighting design during stage performances (national, regional, signed, unsigned, and cover bands).

Federated Media

2005-2008

Event Photographer for 98.9 The Bear/92.3 The Fort

Responsibilities: Official Photographer for all concerts, candid and posed images of meet and greets hosted by station, capturing photos of special remotes including sporting events, preparing photos for web, Capturing images for special events, traveling with party bus and other various assignments.

IPFW Communicator

2005-2006

Advertising Manager

Managed advertising department of newspaper, I was responsible for the ad design for advertising projects regularly placed in the newspaper, gained office skills including building new clientele and represented the company while maintaining relationships with prior clients. I was in charge of the office billing, record keeping, and establishing increased revenue for the sales dept.

Reporter/Photographer



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