Floregen Manug

CSR/ BPO (* years * months)

Mobile Number 092********

Email: adbetd@r.postjobfree.com

Age: 31 years old

Location: Customer Service Rep Lapu-Lapu City, Cebu Expected Salary: 25,000.00

Job Level: Advanced Employee

Work Experience

January - 2012 to February - 2014

(2 years 2 months)

Team Leader/ Product Trainer

Taking You Forward Inc.

Monthly Salary: 25,000.00

I became a Team Leader in a Sales Account in TYF because I passed the exam and interview in the external hiring out of 14 applicants for the said position. The account was new, and I'm the only Team Lead of the account. At first it was a struggle because most of my agents has no experience in the industry but I manage to uplift them and boost their confidence to handle their calls and make sure to hit our qouta. I handled morethan 40 agents, if I'm not mistaken. It took me morethan 2 years working in the company. I also handle the product training for a month when the trainor resigned.

October - 2009 to January - 2012

(2 years 4 months)

Travel Specialist

Aegis People Support

Monthly Salary: 18,500.00

I was promoted to Floor Support after a month of being regularized as a Travel Specialist. I became a floor walk in Orbitz for 1 year and 9 months. May - 2008 to August - 2009

(1 year 4 months)

CSR/ TSR

Panasiatic Solutions

Monthly Salary: 14,500.00

This was my first job after I graduate. I chose to work in a BPO Industry since my first love is talking. I am a desperate radio/ tv reporter. Working as a Customer/ Technical Service Rep in a telephone service provider with Panasiatic Bacolod was full of fun. I enjoyed it alot. Education

April 2008 Davao Doctors College

College graduate in BS Nursing

Skills & Languages

English (Advanced)

Mynimo Resume of Floregen Manug

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