Contact
Address
Denver *****
Phone
adbdz5@r.postjobfree.com
Skills
Creativity
Client Satisfaction
Customer Satisfaction
Market Research
Quality Assurance
Sales
Teaching
User Interface Design
Process Implementation
Basic Accounting
Business Strategy
Managerial Ability
Interests
Financial Markets
Artificial Intelligence
Politics
Breakthrough Technology
Conor Jackson
Quality Assurance and Market Research Technician
Technician
• A well-presented, intelligent, articulate professional who attended The Judd Grammar School and completed GCSE’s gaining results of 1 A* 6 A’s and 3 B’s
• A Level’s at the Weald of Kent Grammar School gaining results of A, B, C in Business Economics, Media Studies and Biology respectively.
• An Academic with great social skills and a wide range of interests including Sport, Business and Technology.
• Hardworking account manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable with effective communication skills and a dedication to customer service.
• Intermediate Business Strategy knowledge with 2 years’ experience in guiding app design and business strategy for a small Start-up. Work History
2015.11 – Current
2014.10 - 2015.04
2012.03 – 2013.12
Account Manager and Quality Assurance Technician
TopYa! Denver, Colorado
• Account Manager and Quality Assurance Technician
• Good Rapport with potential and existing clients. Innovating our sales technique in the UK and increasing company efficiency.
• Developing techniques to break into a new market.
• The Quality Assurance part of the role required constant monitoring of client satisfaction and ensuring the app was working to meet their requirements
• I continue to provide support on an ongoing basis for Market Research, Business Strategy and Quality Assurance.
Shop Assistant
Waitrose Paddock Wood, Kent
• Waitrose is well known supermarket chain that prides itself on quality products and services and is deemed to be at the upper end of the market.
• I worked at Waitrose as a shop assistant
• The role covered many duties from stacking shelves to serving customers on the checkout
• A large part of my role was to ensure customers were satisfied as they browsed the store and to help with any queries they might have.
• On a weekly basis I was made an impromptu manager after the managerial staff ended for the night. This left me in charge of all staff in the ‘Fresh’ section of the store - ensuring they kept to task stocking shelves and the stock count was carried out.
• Through this I gained important managerial and communicative skills. Building Assistant
Top2Bottom
• Top 2 bottom roofing and building. Privately owned firm that has been running for 22 years
• I assisted with the building and roofing process, I was given responsibilities which involved using various pieces of machinery and tools
• Ensured a clean and safe working environment for customer satisfaction
• The role required good organisational skills and an ability to work independently and creatively
Education
2017 - 2020 Accounting, Finance and Business Management University of York
• Basic accounting and bookkeeping methods useful in both the UK and US.
2013-2015
2008-2013
• A strong understanding of Finance enabling me to determine the value of investments, understand the value of companies in the stock market and keep up to date with financial and technological news so I am always at the forefront to receive new information.
• Strong market research and business development techniques which can help take a company to the next level.
• An eye for detail – enabling me to pinpoint areas of a market to break into, understand information accurately and determine potential flaws in a business plan or idea.
• A better understanding than most of what is needed for a strong employee – managerial relationship and an ability to lead difficult employees.
Weald Of Kent Grammar School
Business & Economics, Media Studies and Biology
• Business Economics: A
• Media Studies: B
• Biology: C
The Judd Grammar School
Tonbridge, Kent
• A*: English Literature
• A : English Language, Biology, Physics, Chemistry, Geography, Design & Technology
• B: French, Maths, Art
Additional Information
Football/Soccer West Kent and Maidstone United
• I represented both my district and town in first team football for 2 years during my school years
Certifications
2015.10
2014.09 – 2015.05
Level 1 Snowboard Instructor
• This has given me vital transferrable teaching skills needed to manage and give knowledge to others. As well
PX2 Teaching Assistant
• I was selected with 2 other students out of a group of 150 to teach 14- 15-year olds about the mind and other various life skills.