●Experienced and skilled as an executive assistant, legal assistant, Sr. administrative assistant, legal mortgage specialist, KYC analyst, legal dictation/transcription, Canadian Consulate visa processor, data analyst, title & appraisal reviewer, real estate transcriptionist, medical transcription, OT/PT medical office manager, OB/GYN medical secretary, certified practice facilitator and labor assistant office manager. Proficient with Microsoft suite including Excel and Outlook, typing (65-70 wpm), varied legal instruments, compliance/review of contracts & agreement documents, technical typing: (proposals, bids, specifications, RFD's), and logistics transportation matters.
10/2019 - 11/2019 Catholic Health Services Buffalo NY
Data Validation Specialist (Contractual)
●Reviewed/abstracted 100% patients' info from current database to merge or integrate with new database.
02/2019 - 04/2019 Fidelis Care Health Insurance Getzville NY
Medicaid/Medicare Support Specialist (Contractual)
●Interacted 100% with providers, and healthcare medical assistants pertaining to verification of approvals related to patients Medicaid/Medicare health services.
08/2018 - 01/2019 Excellus (Univera Healthcare) Williamsville NY
Administrative Enrollment Specialist (Contractual)
●Performed 100% enrollment processing in accordance with HIPAA regulations on Medicaid/Medicare members,
●Maintain 50% all groups’ info, benefit changes, cancelations & reinstatements utilizing Siebel, STM & IG systems, which consist of updating various tables & validating data/input on daily error reports electronically to ensure accurate enrollment.
05/2018 - 08/2018 NYS Office for People with Developmental Disabilities W Seneca NY
Sr. Administrative Assistant (Internal Affairs) (Contractual)
●Support/interact with lead investigator and four (4) field investigators performing 100% administrative tasks on cases directed to NYS Investigation Internal Affairs Dept. and
●Assist 80% with new and existing cases, which consist of updating information, 30% retrieving/uploading data to generate varied reports, scanning and closing files.
10/2015 - 10/2017 PUSHBuffalo Organization Buffalo NY
Executive Compliance Contract Assistant to Director of Finance
●Perform 100% administrative duties for executive management. Responsibilities include screening calls, managing director's calendar, making travel, meeting/event arrangements, case management on files' update, create filing structure of financial contracts, agreements, insurance policies of properties, grants and related material with vendors,
●Review/ monitor 100% of contracts, agreements, ensure compliance of state applicable rules/regulations and
●Research 60% and prepare reports as needed. Stay abreast on new trends/innovations in the field of contracts, compliance and logistics with regard to transportation.
08/2015 - 10/2015 CWA (Communications Workers of America) District 1 Buffalo NY
Executive Administrative Assistant (Contractual)
●Generate 100% correspondence, grievances, agreements, contracts, assist CWA representatives with setting up files for arbitration hearings, process NLRB forms related to charges against employers, filing and scanning documents and
●Process 100% petitions pertaining to new bargaining platforms utilizing CWA's in-house software.
01/2015 - 05/2015 University @ Buffalo School of Medicine Buffalo NY
Certified Practice Facilitator (Student)
●Completed a semester at the University at Buffalo and certified as a Practice Facilitator studying the utilization of various model of tools in facilitating a private practice or hospital-based facility by implementing quality improvement in patient care as well as the collaboration of the EMR tool in compliance of the HIPAA law,
●Compliance Dept, Risk Management's regulation and standard of the healthcare organization. Updated/created registries within the EHR/EMR database.
08/2014 - 11/2014 Norstar Development Co. Buffalo NY
Executive Assistant (Contractual)
●Collaborated 100% with program director and four (4) project managers with managing the day-to-day operations of providing administrative tasks, scheduling appointments, coordinated logistics meetings, drafted correspondence, preparation of bids, proposals/specifications and 60% with vendors for supplies.
05/2012 - 05/2014 Bank of America W. Seneca NY
Legal Process Support Specialist
●Worked assigned pipeline on a daily basis; which consist of 20-25 accounts to distinguish the process of the delinquent loan accounts in default based on the program & borrower's circumstances and/or in some cases bankruptcy involved collaborating with the legal dept. in compliance to Bank of America's policies and all financial regulations,
●Reviewed legal mortgage documents before borrowers’ closing as well as underwritten loans for approval within the guidelines of the financial institute and
●Monitored KYC 100% to centralized client’s onboarding and performed due diligence data to address regulations, guidelines and customers’ requirements.
10/2011 - 01/2012 State of New York Office of Attorney General Buffalo NY
Legal Secretary (Contractual)
●Supported Deputy Attorney General and two (2) Attorney Generals drafting legal documents, correspondence for State Litigation, EBT depositions and updated/maintained attorneys' calendars,
●Daily updates 100% on
documents/case management of files and e-filing in compliance with the federal court and
●Utilized in-house software program SilverCase 100% to obtain complex facts, files, other pertinent information of cases, related records, scheduled appointments, court appearances and travel vouchers.
11/2006 - 09/2011 Petrone & Petrone, P.C.; Watson, Bennett et al.; Brown & Kelly, LLP Buffalo NY
Legal Contractual Experience: Legal Assistant (Insurance litigation)
●Proven ability in process of litigation preparation 100% defense for insurance companies,
●Collaborated 80% with Legal Nurse Consultant for litigation purposes to obtain pertinent information from medical records to identify the medical standard of care involved and
●Assisted 100% partners and associate attorneys with dictation/drafting of legal instruments, transcribing medical records for litigation purposes, EBT/depositions for litigation defense for insurance companies, billing & 25% case management of files.
University @ Buffalo School of Medicine - Buffalo NY - Certified Practice Facilitator
Kaplan University - Orlando FL - Bachelors of Science, Paralegal Studies, In Progress
ECC North Campus - Williamsville NY - Associates Degree, Computer Information Systems: CIS