Resume

Sign in

Guest Relations, Event Planner and coordinator, Marketing entry level

Location:
Orlando, FL, 32821
Salary:
45 000 / year
Posted:
January 16, 2020

Contact this candidate

Resume:

Charlene

Augsburger

French nationality

Orlando, fl

32821

407-***-****

adbbn6@r.postjobfree.com

Event Planner

Driver License B

Professional Summary

Multi experience in the event planning industry, project

management coordination, activities and services.

Multi-faceted rewarded for success in planning and operational

improvements and experience in development and teamwork

procedures positively impacting overall morale and productivity

Multicultural and bilingual since birth (French, Spanish, English),

traveler and willing to learn about cultures, independent, hard

worker and a sharing person.

Organized and perseverance, works well under pressure, seeking to

leverage creativity, talent, and vision

Skills

- Event Sales

- Planning & Organization

- Meeting Planning

- Welcoming Guests

- Time Management

- Responsible

- Resolutive

- Grant Speed of acquisition new skills

Languages

- French & Spanish - Mother tongue Languages

- English - Trilingual

Work History

2019-02

Current

Guest Relations / Walt Disney World, Orlando. FL

Customers Relations,

- Personalized offers and recommendations

for guest activities based on detailed conversations with clients

- Monitored guest services personnel for efficiency and accuracy of response to guests complaints

- Established internal databases and record management systems to

ensure the accuracy and integrity of all documentation and

- Applications programs ATS - Castapp- Google suite

2017-04 / 2019- 01

Guest Care and Front Desk Hotel Disneyland Paris, France

- Handled guest complaints and offered complimentary services

maintain high guest satisfaction

- Streamlined process, Galaxy program, budgets, and procurement

strategies leading to bottom-line improvement

- Greeted and assisted guests by gathering information pertaining to

reservations or requests.

- Worked with privilege customers to understand requirements and

provide exceptional help service.

2016-06 / 2016 - 09

Commercial Assistant Manager / Elis, Toulouse, France

Internship

- Answered line phone system and directed calls to optimize

office communications

- Maintained office supply inventory and ordered new supplies

- Handled light accounting duties for clients, enhancing financial

accuracy and compliance with diligent attention to every need

- Generated reports of findings to help management with making key decisions

2010-01/ 2017-03

Events Jobs / Several firms, Spain

- Collaborated with team to define business requirements for

organizational processes productivity standards and adhere to accuracy standards

- Updated quality control standards, methods and procedures

to meet compliance requirements

- Team Management

- Congress Hostess, Public relations, Main stands

Education

2019

Event Organizer

Event Organizer Course - ICOES, Spain

2018

Master Degree in Wedding Planner

2017 - 2018

Escuela Europea de Wedding Planner

Madrid / Spain

- Academic Master Degree Wedding Planner

- Wedding Planner market analysis

- Skyline and conditions required to practice as a Wedding Planner

- Wedding s history in the world

- Protocol and complete wedding organization

2017

Bachelor in International Relations

2013 - 2017

Universidad Europea de Valencia,Valencia / Spain

- Political, Economic and Social Sciences

- Minored in Economics

- Majored in Politics

2017

Coventry University, Coventry, United Kingdom

Erasmus Last Year Bachelor International Relations

2016

Coastal Carolina University, Conway (SC), United Kingdom

Erasmus + Undergraduate International relations

2011

Scientific French Baccalauréate

1996 - 2011

Lycée Français de Valence, Valencia, Spain

- Full tuition, french academic tuition, high school

completed

- Received french academic Baccalauréate Science Major

Diploma



Contact this candidate