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Customer Service Data Entry

Port St. Lucie, FL, 34953
January 15, 2020

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Cindy Rodriguez

Payment Poster

Port Saint Lucie, FL 34953


Work Experience

Accounting Clerk

Liberator - Stuart, FL

October 2018 to May 2019

Working denials, Insurance verification, customer service, data entry, updating patient file, processing payments, collections, scanning, faxing, filing, medical records Patient Access Representative

McKesson - Port Saint Lucie, FL

July 2017 to October 2018

Reorders, Insurance verification, data entry, updating patient file, faxing, scanning, customer services. Patient Service Representative

Rotech Oxygen & Medical Equipment - Stuart, FL

November 2016 to June 2017

Customer service, Insurance verification, Dr. referral, data entry, scanning, faxing, ordering supplies, scheduling appt. or product delivery, Shipping supplies, Dispatch, processing payments, Inventory, Front Desk, answering mulit-lines phone, speaking with Dr., nurses & hospital, mail Collections Specialist

MDS - Vero Beach, FL

January 2016 to November 2016

Working Bucket, calling customer, research, payments, filing, scanning, faxing, Insurance verification, in & outbound calls to Dr. offices, hospital, Lawyers, updating customer files, Payment Poster

Medi-Corp - Port Saint Lucie, FL

November 2014 to 2015


• Completed posting and processing payment up to $500,000.00 on daily basis

• Excellent communication and verbal skills

• Contact Insurances for verification and authorization

• Processing payments from insurance companies

• Ability to work as team player or as independently

• Proficient in customer service

• Process claims electronically or manually

• Assist patient with any questions or problems they may have about their bill or etc Caregiver/Companion

Consumer Direct Care Network - Sunrise, FL

January 2014 to November 2014

33351 954-***-****

• Assist clients in addressing everyday personal needs such as toileting, bathing and grooming

• Perform light housekeeping activities such as cleaning, dusting and vacuuming

• Make beds on a daily basis and change linen as often as required

• Engage clients in physical and mental exercises prescribed by their doctors

• Escort on appointments with hair dressers and physical therapists

• Provide companionship on a daily basis by lending an ear or a shoulder to lean on • Engage wards in outdoor activities such as walking and light sports

• Prepare food or oversee the preparation of food to ensure that hygiene standards are met and that doctors' orders are being followed

• Manage laundry and ironing activities

• Run errands including grocery shopping, bills payment and mail handling

• Arrange medicines to be taken on schedule by providing appropriate reminders or administering medication only upon doctor's orders

Claims Representative

Liberty Medical Supply - Port Saint Lucie, FL

December 2004 to January 2012

Liberty Medical Port St. Lucie Fl. 34952 772-***-****

• Responsible for the pre-verification of insurance for patients

• Ensures insurance coverage by telephone, resolves any issues with coverage and escalates complicated issues to a supervisor or manager

• Collecting, posting and managing of all the account payments

• Processing payments from insurance companies

• Evaluating and checking into the financial strength of all the patient to establish budget payment

• Participating and involving in all staff activities and meetings

• Maintaining strict secrecy by following guidelines set by HIPAA

• Verifying and confirming all the information entered in the computer

• Receive written prescription or refill requests and verify that information is complete and accurate

• Processing medical records in a timely manner

• Knowledge of ROI (Release of Information) policy and procedures

• Ability to read and comprehend healthcare terminology

• Type, format, proofread, and edit correspondence and other documents, from notes, using computers Education

Associate in Medical Billing

Medvance Institute - Stuart, FL

May 2010 to October 2011


BILLING (7 years), TELEPHONE (7 years), A/R (Less than 1 year), CMS (Less than 1 year), CONTENT MANAGEMENT SYSTEM (Less than 1 year), Accounting, Accounts Receivable, Microsoft Office, credit, Accounts Payable, Data Entry, Excel, Filing, Outlook Additional Information

Professional Skills

• Microsoft office Microsoft Windows Office Procedures

• Microsoft Outlook Insurance Verification Telephone skills

• A/R Power Point Excel

• Filing Data entry 35wpm

Qualifications skills


• Medisoft HIPPA CMS 1500 DME

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