SHIRWET ELFEEL
Address: ***** ******* ****
Gainesville, VA 20155
Phone: 571-***-****
Email: adbbek@r.postjobfree.com
OBJECTIVE
Seeking the opportunity at your organization where I can utilize my professional skills. Excel at assisting employees, propelling revenue enhancement, and assisting leaders with handling and resolving HR issues. With a clear sense of the bottom line merged with a dedication to corporate vision. Ensure that HR department run optimally, and diligently executing daily tasks. Eager to help your organization ensure seamless daily operations. EDUCATION
Masters in Hotel Management - Faculty of Tourism and Hospitality 2011-2017
Alexandria, Egypt
• Credits with (B+)- 32 hours 2011-2013
• Dissertation “A Comparative Assessment of Green Practices of Certified and Non-Certified Green Hotels in Egypt”
2014-2017
B.SC in Hotel Studies Management- Faculty of Tourism and Hospitality 2006-2010
Alexandria, Egypt
Ziznia High School
2003-2006
Alexandria, Egypt
EXPERIENCE
Gala Futons and Furniture
Assistant Operation Manager
2013 – Present
Arlington, VA
Hilton Alexandria Green Plaza
Housekeeping Management Department – Administration Supervisor 2011-2013
Alexandria, Egypt
Saudi Embassy
Part Time - Data Entry Contractor
2010
Washington, D.C.
Gala Futons and Furniture
Arlington, VA
Part time- Sales / Customer Service /Marketing 2010-2011 Online Sales / Marketing 2009
Online Sales / Marketing 2008
2
Sofitel Cecil Hotel
Alexandria, Egypt
Internship in Human Resources & Housekeeping Department 2007 Internship in Human Resources, Reservation & Front Desk 2006 LANGUAGES
English: Fluent
Arabic: Native
Deutsche: Beginner
Highlights of Qualifications
• Keen understanding of guest and
customer service expectations
• Team worker
• Willingness to go beyond the call of duty
• Systematizing and organizing data
• Multitasking and time management to
meet deadlines
• Exceptional knowledge of employee and
vendor relations techniques
• An analytical person
• Ability to work well in high pressure
situations
• Follow standards and duties
expected with accuracy and
consistency
• Excellent communication skills
both oral and written
• Willingness to put in the extra
time it takes to be a successful
manager
• Excellent guest relations
etiquette