To obtain a position in your prestigious company in order for me to enhance my skills and to put into application my abilities and capabilities to become an asset to your company. Key Skills:
• More than 4 years’ experience.
• Extensive knowledge of principles and methods for showing, promoting, and selling products and services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Remarkable ability to listen to and understand information and ideas presented through spoken words and sentences.
• Great ability persuading others to change their minds or behavior.
• Uncommon ability talking to others to convey information effectively.
• Excellent ability to speak clearly so others can understand you.
• Profound ability to promote products, provide good service, have pleasant, patient and friendly attitude and hard working.
• Uncommon passion interacting with a variety of people.
• Great pleasant appearance and personality and highly comfortable with public speaking.
• Proficient in Arabic, English and French languages.
• Exceptional ability to stay focused on goals, self-disciplined and to maintain a positive attitude while handling sales.
StoneTech –Construction company in (Oran –Algeria) 2018-2019 Company Secretary/Customer Service/Receptionist
• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
• Prepare and disseminate correspondence, memos and forms DJAMILA MERHOUM
Al Khan Street, Sharjah, UAE
• File and update contact information of employees, customers, suppliers and external partners
• Support and facilitate the completion of regular reports
• Develop and maintain a filing system
• Check frequently the levels of office supplies and place appropriate orders
• Make travel arrangements
• Resolve customer complaints via phone, email, mail
• Use telephones to reach out to customers and verify account information
• Greet customers warmly and ascertain problem or reason for calling The Social Cactus (Oran-Algeria) 2014-2015
• Provides general administrative duties including appointments, meetings, maintenance issues, office supplies, correspondences and letters, incoming & outgoing shipments, employee’s attendance and monthly report, sorting and distributing letters/documents, receipts, emails, faxes communication and data entry.
• Handles all incoming calls clearly and effectively by offering valuable services, give information to callers, take messages or transfer calls to appropriate individuals.
• Front-line handling of customer queries & complains.
• Answers sales related inquiries.
Machine Plus Equipment (Oran- Algeria) - 2013 - 2014 Receptionist cum Sales Coordinator
• Provide support to Sales Team
• Answering calls and queries
• Data Input.
• Explaining products to clients over the phone
• Fixing meetings and coordinating with the team on day to day basis.
• Demonstrate and provide information on promoted products/services
• Create a positive image and lead consumers to use it
• Use lectures, films, charts, and/or slide shows
• Distribute product samples, brochures, flyers etc. to source new sales opportunities
• Identify interest and understand customer needs and requirements
• Set up booths or promotional stands and stock products
• Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc)
Group ENAVA (Oran- Algeria) - 2011 –2013
• Making appointments to meet new and existing customers
• Understanding the customers’ needs and making presentations to promote new products and special deals
• Agreeing sales, prices, contracts and payments
• Advising customers about delivery schedules and after-sales service
• Keeping in contact with existing customers in person and by telephone
• Recording orders and sending details to the sales office
• Watching our company competitors and the product they are offering by going to the conferences and seminars and keeping up with industry trend
• Meeting sales targets
• Reporting sales trends to the employer
High School Diploma in Marketing (2010) - Algeria
Operating Systems : Windows
Packages : MS Office (Word, PowerPoint, Excel, Outlook) Personal Information:
Date of Birth : 18/10/1985
Nationality : Algerian
Marital status : Single
Visa Status : Visit visa