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Medical Training

Location:
Las Vegas, NV
Salary:
17.00
Posted:
January 13, 2020

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Resume:

Jaime A. Venzon

**** * ********** ****.

Las Vegas, NV 89104

808-***-****

adbanl@r.postjobfree.com

Summary of Work Experience

Proficient on the use of the Microsoft Office offloading manager administrative duties;

Extensive experience on the use of Electronic Medical Records, which includes training the RNs and MDs on the effective use of EMR’s;

Rich exposure to customer management working with Macys Dept Store and CVS Pharmacy providing as much as possible a comforting experience for each customer/patient experience;

Possess the skills to do training, education, presentations which has resulted in the effective implementation of Electronic Medical Documentation for a healthcare organization;

Excellent communication in English both oral and written as well as Philippine dialect of Tagalog;

Can understand a little bit of Spanish and learning more;

Has used and been exposed to various office type of equipment (i.e. scanners, printers, fax machines, typewriters, computers, etc.)

Liberty Dialysis Hawaii – West Kauai Facility April 2009 – June 2019

Unit Clerk

Scanning medical documents from outside sources into the company EMR system, thus providing the medical practitioners with the latest medical information from outside sources;

Indexing, boxing, sending scanned documents and other parts of hard copy medical records to a remote backup and shredding site; and, as needed, requisition of medical records stored in a backup site;

Answering and directing calls for management and other associates;

Assisting patients in documentation needs, travel needs, scheduling and coordination with other governmental organizations which has eased up the burdens of patients;

Trained on the use of SAP Inventory and Order Processing System; and can do the Inventory ordering, receiving, and distribution, also, coordinates with suppliers to process payables.

Responsible for the preparation of ordering of office supplies, receiving;

Experience in the ordering, receiving, and storage of medical supplies needed for the dialysis of patients;

Responsible for the research and generation of management reports making effective use of Microsoft Office Suite – thereby reducing administrative workload of managers by more than 50% ;

Trained and authorized user of the CMS Project Crownweb for Medicare;

Trained and authorized user of the CDC NHSN nationwide infection control reporting;

Trained in the data entry of laboratory orders needed for each dialysis patient, old and new;

Coordination with the laboratory facilities for the processing of laboratory tests, when needed, and filing of lab results in the patient charts;

CVS Pharmacy June 2016 – May 2019

Pharmacy Technician

Providing customer care by helping customers understand the prescriptions they are getting at the pickup station(s);

Assisting customers in finding the product they need within the pharmacy to reduce search time and increase motivation to better health;

Accepting prescriptions (i.e. electronic and hardcopy), processing the contents, entering into the system (if hardcopy form), and coordinating with the insurance company when the need arises;

Managing cashiering function at the pickup station as well as the drive through window;

Assists the pharmacist in the production of prescribed medications for distribution to the customers;

Assists the pharmacist in the handling of returning the prepared prescription products;

Receives medication delivered from warehouse (i.e. controlled or otherwise) and arranging them on shelves for later use;

Liberty Dialysis Hawaii – Kauai Facility Aug 2010 – June 2013

Unit Clerk

Scanning medical documents from outside sources into the company EMR system, thus providing the medical practitioners with the latest medical information from outside sources;

Indexing, boxing, sending scanned documents and other parts of hard copy medical records to a remote backup and shredding site; and, as needed, requisition of medical records stored in a backup site;

Answering and directing calls for management and other associates;

Assisting patients in documentation needs, travel needs, scheduling and coordination with other governmental organizations which has eased up the burdens of patients;

Trained on the use of SAP Inventory and Order Processing System; and can do the Inventory ordering, receiving, and distribution, also, coordinates with suppliers to process payables.

Responsible for the preparation of ordering of office supplies, receiving;

Experience in the ordering, receiving, and storage of medical supplies needed for the dialysis of patients;

Responsible for the research and generation of management reports making effective use of Microsoft Office Suite – thereby reducing administrative workload of managers by more than 50% ;

Trained and authorized user of the CMS Project Crownweb for Medicare;

Trained and authorized user of the CDC NHSN nationwide infection control reporting;

Trained in the data entry of laboratory orders needed for each dialysis patient, old and new;

Coordination with the laboratory facilities for the processing of laboratory tests, when needed, and filing of lab results in the patient charts;

Hawaii Pacific Healthcare July 2006 – Sept - 2007

Analyst/Trainer

Participate in Ambulatory implementation of electronic medical records with activities including but not limited to:

Conducted classroom training for Bone and Joint, ENT, Cardiology, Health Management, OB/GYN, Surgery, Urology, Family Practice satellite clinics, and the Internal Medicine satellite clinics;

Led one-on-one training for to new doctors and nurses as well providers out of network;

Led the business analysis and Go Live implementation for electronic medical records;

Provide technical support to the users who have gone live on electronic medical records;

answering technical questions on the use of the different features and functions of the electronic medical records;

analyzing the basic changes on requirements and translating them for the development team ;

implementation of change requirements upon request

Conducted post implementation evaluation and assessment on the use of the tools by the care providers resulting in new equipment and solutions introduced that increased productivity;

Coordinated with billing and coding department to assist the care providers in documenting more accurately; thus, resulting in a shorter claims processing turn-around time and increased revenue generation;

Build documentation tools for easier and effective way of documenting.

Customer Management

Worked with Macy’s Department Stores, The Home Depot, Better Hearing of Hawaii, Hawaii Pacific Health Systems, Fresenius Kidney Care:

a)Consulting and coordinating with various end users regarding information needs and translating the input into functional specifications as required by the development group;

b)Redesigning of prescribed training curriculum to fit into the operating scenario of the trainees;

c)Providing level 1 support on the effective use of the electronic medical records. Building tools needed to help the end users in with concise documentation regarding patient information;

d)Working in retail industry; being a direct contact of customers; providing technical knowledge about products being purchased.

Training and Education

Worked with Macy’s Department Stores, The Home Depot, Better Hearing of Hawaii, Hawaii Pacific Health Systems:

e)Conducted training and education for users, doctors, nurses, and receptionists on the effective use of Electronic Medical Records. Environment in either classroom training or one-on-one;

f)Redesigned training materials to fit into the working environments of the trainees;

g)Conducted training on the effective use of Microsoft Office solutions;

h)Conducted basic training on Windows operations, computer operations, analysis of needs and requirements, and hardware components and technical reporting procedures;

i)Conducted training for sales associates on cashiering, product information, systems and processes;

j)Conducted training on First Aid and CPR for the American Red Cross.

Technical Support

k)Gathered end user requirements for the live implementation. Working with the development team in the development and installation of defined needs;

l)Build documentation tools to assist users have better patient information documentation resulting in faster turn-around time in serving patients;

m)Phone and onsite support to answer technical questions regarding the electronic medical records and other documentation tools created and delivered to users;

n)Manage change requirements – corrects/ builds tools for each user in each department;

o)Conducted post implementation evaluation of how care providers utilize the implemented tools and solutions.

Community Activities

1.Volunteer to the Kauai Medical Reserve Corps

2.Volunteer instructor for the American Red Cross

3.Bishop – The Church of Jesus Christ of Latter Day Saints (1988 – 1992)

Education

Philippine School of Business Administration

oBS Management (4 years)

Central Colleges of the Philippines

o High School Graduate



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