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Manager Accounting

United States
January 13, 2020

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George (David) Dowd

**** ***** **** **.

North Augusta, SC 29841


Cell Phone 706-***-****



Expert in COBOL

Expert in CICS

Expert in JCL – Job Control Language – Also extensive experience in JCL automation software such as Control-M

Expert in HQ Patient Management development and changes in ADS

Proficient in IBM Utilities

Experience in Microsoft Excel, Power Point, Access

Familiar with AGILE methodology

Familiar with Endeavor

Familiar with Service Now and several other change management applications


Sept. 2018 – April 2019


Trinity Health, Livonia Michigan (working remotely)

Served primarily as a business analyst for HQ Patient Management, and Change Management RA+ product

Use of Endeavor, Agile methodology.

Supported user community to solve software issues during on-call rotation

Corrected original build within Change Healthcare RA+

Sept. 2017 – Sept. 2018

Vice President

Ken Moore Productions:

Video camera operations, computer editing of videos, production of finished short movies, commercials, weddings, and other items. Sound engineer within studio work. Green screen productions of special effects.

July 2015 – Sept. 2017


Riverside Regional Medical Center, Newport News, Virginia

Maintaining the McKesson HealthQuest modules in anticipation of converting to EPIC Healthcare System

Corrected code within the Patient Management, and Patient Accounting modules

Rotated on-call for all HealthQuest Modules on a by-weekly basis

Worked on outstanding request list from users of the Patient Management and Patient Accounting modules

Worked with users in the Admissions and Patient Accounts departments to locate expected coding errors in the corresponding modules and made necessary changes/adjustments where needed

Ran positive as well as negative testing in all applications changed

April 2013 – June 2015

Team Lead, EPIC Resolute Hospital Billing and Resolute Hospital Claims Administration

University Hospital, Augusta, Georgia

Maintenance of the EPIC Hospital Billing and Claims Processing functions

Sept. 2010 – March 2013

Lead Analyst HealthQuest Support Team

University Hospital

Responsible for all Patient Management, Patient Accounting, Clinipac, EC2000 Claims Administrator, Pathways Claims Administrator, and all other applications associated with the HealthQuest system

Continued making requested modifications for all HeathQuest modules deemed required during the EPIC implementation

Wrote programs and set up FTP scripts to move processed billing and claims data to EPIC to be merged and handled through EPIC while the AR on HealthQuest system was being worked down

Rotated on-call on a by-weekly basis to assure all nightly cycles completed properly

Developed data extract programs to move all HealthQuest master files to Legacy Data Systems for archival

Feb. 1979 – Sept. 2010

Lead Analyst

University Hospital, Augusta, Georgia

Made user requested modifications of all HealthQuest modules, using COBOL, CICS, ADS

Made necessary profile and table changes within HealthQuest

Responsible for upgrades of HealthQuest Patient Management, Patient Accounting, Clinipac, EC2000 Claims Administrator, and Pathways Contract Manager

Rotated on-call on a monthly basis

Led group to install and implement HealthQuest Clinipac module

IDMS database administration

Design and implementation of IDBS database systems as front end of Patient Accounting module

Implementation and maintenance of IBM RACF system security

Assist in the development, testing, and implementation of a business recovery plan

Leading work group in the evaluation of electronic document management system

Design and implementation of contact database using MS ACCESS for Marketing and Public Affairs Department

In-house developed Pharmacy System

In-house developed Radiology system

In-house developed Nurse Staffing system

In-house developed Quality Assurance/Risk Management system

Financial Systems

McCormick&Dodge General Ledger System

McCormick&Dodge Accounts Payable

In-house developed Materials Management System

In-house developed Patient Care system

Database Management evaluations


Sept. 1968-Mar. 1971: Augusta College, Augusta Georgia

Sept. 1971-Mar. 1972: Control Data Institute, Atlanta Georgia

Diploma in Computer Programming

January 9, 2020

Re: Mainframe Programmer

Hiring Manager:

As you will see from my resume’, I have 40+ years of experience in the IT industry. The last 38 years have been in the health care IT area. I retired from University Health Care System in Augusta after 36 years of programming, team leading, problem solving, and directing many projects. Since retiring from University Health, I have worked as a remote consultant for Law Technology Partners and most recently with Direct Consulting Associates.

I have many years of dealing with every level of the user community from low level data entry/clerks to Division Vice Presidents. I am a team player and enjoy being a part of seeing an issue solved or a project completed successfully.

In my last position working for Direct Consulting Associates at Trinity Health in Detroit Michigan, I worked in an Agile environment and learned how this methodology works.

Your consideration of my skills as they relate to this position is greatly appriceated.


George D Dowd

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