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Customer Service Sales

Location:
El Paso, TX
Posted:
January 14, 2020

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Resume:

Tamara Baca

**** **** ***** ****, ** Paso, TX ***04 • Cell: 915-***-**** ● E-Mail: adba0m@r.postjobfree.com

Professional Summary

Skilled owner/operator of restaurant with 15+years of experience in management, operations, personnel, accounting, purchasing, and inventory control

Articulate (bilingual) with strong leadership skills

Adept in managing multiple employees to maintain organization and productivity

Committed to providing quality customer service

Excels in high-pressure, rapidly changing work environments requiring focused decision-making and advanced prioritization skills

Skills

Conducting inventory of food, beverages (alcoholic and non-alcoholic), and supplies; opening and closing of operations; meeting and greeting customers; providing high quality food and service; bookkeeping (expenses/payroll) in Quick Books; supervision of appearance and cleanliness of restaurant; advertisement; interviewing and selection of restaurant personnel; management of Texas Workforce Commission unemployment hearings; filing of insurance claims for injured employees and follow-up care; communication with vendors/suppliers for purchase orders; reservations and party scheduling; organization of large catering events; scheduling of musical groups for entertainment; organization of team meetings to communicate procedures, changes, and issues for an equitable workplace

Experience

Owner/Operator of The Original Great American Steak House

oJune 1993 – April 2019

Key Achievements:

Restaurant yearly sales of $1,000,000.00

Served over 800 people weekly to include: families, business events, and private parties

Implementation of new menu items

Organization of large entertainment events (The Great American Rockabilly Riot originated at the restaurant and served not only the attendants of the music/car festival but the patrons of the restaurant as well)

Event planner

Increase of sales

Implementation of the Point of Sale software for inventory, tracking, and payroll

Education

Universtity of Texas at El Paso

30 credit hours in Business, 1994

Certifications

TABC

Food Handlers



Contact this candidate