ANCY ANN MATHEW
1. To find a challenging position to meet my competencies, capabilities, skills, education and experience.
2. Accurate, thorough and persistent individual seeking an Administrator/ Administrative Assistant position. Bringing exceptional communication, secretarial and problem solving skills to bring a positive change in the existing office procedures.
Highly skilled in greeting customers and answering phone calls.
Proven ability to handle multiple, competing priorities in an effective manner.
Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation.
Good potentialities for continuous improvement.
Skilled in leadership abilities.
Can do work efficiently through proper training.
Customer Service, Record Maintenance, Confidentiality, Letter Drafting, Mail Handling, Office Procedures, Staff Training, Multicultural Interaction
SALES CO-ORDINATOR, Indo Arabian Global General Trading, Dubai, UAE
Managing all the sales related activity of the company.
Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
Writing up accurate and grammatically correct sales correspondence.
Tracking sales orders to ensure that they are scheduled and sent out on time.
Effectively communicating with customers in a professional and friendly manner.
Ordering and ensuring the delivery of goods to customers.
Supporting the field sales team.
Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
Contacting potential customers to arrange appointments.
Speaking with customers using clear and professional language.
Resolving any sales related issues with customers.
Completing the administrative needs of the Sales Department.
Making follow-up calls to confirm orders or delivery dates.
Responding to sales queries via phone, e-mail and in writing.
PROJECT CO-ORDINATOR, Nav Jyothi Social Centre, Kerala, India
STUDENT COUNSELLOR, Asian Educational Consultancy, Kerala, India
December 2010 MASTER OF SOCIAL WORK
April 2008 BACHELOR OF ARTS (English Literature)
May 2005 HIGHER SECONDARY (+2)
May 2003 SSLC (10th)
Skill Level Years practiced
MS Word, MS Intermediate More than 10 years
LANGUAGES: Expertise in English and Hindi
Nationality : Indian
Resident of : Kerala
Date of Birth : 04 December 1987
Gender : Female
Marital Status : Married
Passport No. : L 1493546
Visa Status : Husband Visa
I hereby declare that the particulars mentioned above are true and authentic to the best of my knowledge.
Place: Al Karama Yours faithfully
Date: 10March 2020
ANCY ANN MATHEW
Mr. Jose V Thomas, Indo Arabian Global General Trading, Dubai, UAE
Mob No: 050*******