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Customer Executive

Chennai, Tamil Nadu, India
March 11, 2020

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NO *,f* flats royal square apartment

Periyar street

Saligramam. Chennai.600093.India.


Mobile: 989-***-****

Relevant Work Experience

Organization : Rising Star Mobile India Pvt Ltd ( Foxconn Group )

Job Title : Credit Controller

Duration : April 2019 to Dec 2019

Receivable, Credit, Price Management and Royalty

Setting up the Credit Limits and Monitoring, Dynamic Credit Controls to ensure quality of receivables

Invoice level Tracing & Follow up over age Outstanding

Communication, Discussion and Escalation with Customers on Commercial Topics

Analyze Customer Payment Cycle/ Pattern, initiate Correction to Control

Driving Customer accounts Reconciliation / Retro Billing

Provide clarifications on Target verse Actual Collections and report the action initiated

Monitoring of Collection against monthly, Quarterly Collection Targets

Creating procedures and policies that ensure timely payments while maintaining a high level of

customer retention

Monitoring debtors balances to ensure a reduction in debtor DSO

Ensuring credit and collection policies and procedures are followed within your team

Ensure Personal Visits and Interaction & Meeting with Customers for Issue Solving

Provide Periodic Reports of AR Situation & Bad Debts

Manage Collections with an AR Portfolio of Over $ 250 m ( 1700 Cr )

Responsible for weekly, Monthly & Quarterly Forecasting of Fund/Cash Flow

Daily Cash disposition in EUR & USD / Analyze Foreign Exchange Loss/ Gain & Negotiation

Organization : Lear Automotive India Private Ltd

Job Title : Sr .Executive – Finance& Accounts

Duration : Nov 2014 to Se 2018.

Responsible for monitoring and maintaining all customer accounts including customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

Avoiding revenue leakages by way of non-billing and expediting collections.

Perform and coordinate global collections activities to meet monthly, quarterly and yearly collections targets including Cash and AR management reporting, coordinate outstanding AR dispute resolution.

Build relationship with sales/account managers and guide them to take ownership of collection efforts with their customer contract.

Other assignments as necessary to assist in accounts receivable, billing as well as special projects as needed and assigned.

Over/Under-recoveries and AR provision and work in close co-operation to minimize AR positions.

Preparing Retro/Supplementary invoices on LTA, Price Cutoff to customers. (Ford, BMW, Mahindra)

Recording customer communications, purchase order, LTA cutoff & sign off etc., for Audit (SOX/Statutory)

Responsible for monthly and year end book closure and inter-company transactions.

Reporting (USGAAP vs IGAAP) to various level views like Regional, Corporate & APO offices.

Responsible & Consolidate monthly Forecast vs Actual inputs on FCF to review.

Forecast and Monitor the cash-flow requirements and update the actual on daily basis to Corporate.

Monitoring both Inflow/Outflow based on customer payment cycles, funds over 1000 Cr pa.

Liaison with bankers on Foreign Inward / Outward payments, Forex,FIRC, BRC etc.,

Discounting on local customer bills based new Credit & Liquidity source from banker.

Complete weekly reporting of collections activity in support of the companies’ cash collection and FCF targets

Organization : Vortex Engineering Private Ltd.

Job Title : Executive – Finance

Duration : Sept 2013 to Nov2014

Organization : Orchid Chemicals & Pharmaceuticals Limited

Job Title : Executive Accounts & Finance.

Duration : Aug 2008 to Sept 2013.

ERP Relevant

Over 7 years of experience with SAP FICO modules as an end-user.

Cloud ERP software -QAD

Academic Qualification

●Master of Business Administration (MBA) – Sathyabama University, Madras

Year of pass out (2005-2007)

●Bachelor of Commerce (B.Com) – St.Xavier’s College (autonomous) Tirunelveli

Year of pass out (2002-2005)

●XII Commerce (State board) – St. Xavier’s Hr Sec School, Tirunelveli

●X (State board) – St. Xavier’s Hr Sec School, Tirunelveli

Personal details

Date of Birth : 06-05-1983

Religion : Hindu

Marital Status : Married

Language known : Tamil,English,Telugu.

Hobbies : Following soccer leagues, watching English movies, Riding etc.,

Self Appraisal

A person of discipline, determination and dedication to go for a challenging and fulfilling career.


I do hereby declare that the particulars furnished above are true to the best of my knowledge.

(R.Thalapathi Ramkumar)

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