NNOROM MERCY ONYEKACHI
Date of Birth:
19th of February, 1989
State of Origin:
English, Igbo and Yoruba.
National Youth Service Corp. 2017 - 2018
6 Division Nigerian Army Barracks
Port Harcourt. Rivers State
Lagos State University.
Ojo. Lagos State 2012 - 2016
Coker Secondary School. 2001 - 2007
Duro - Oyedoyin Nursery and Primary School 1991 - 2000
First school leaving certificate
Design for Love – Retail Store Manager/Customer Service 2018 - 2019
I supervise the stock management and control, also assist shoppers locate the product and goods they desire on social media and in the store. I make sure cash and credit payments are performed and processed accordingly. I oversee shelves are stocked with goods and answer queries from shoppers.
I guide and give Advice to customers on product selection. I also deal with customers refund; liaise with merchandisers in ensuring proper tagging of products. I coordinate and communicate with owner, clients and creative team. Following up with customers via mail, phone call and social media.
I work with the team to create new marketing campaigns and proposals, assist with new ideas and strategies for business development. Document sales by creating, updating customers profile records.
Color Craft Concept – Personal Assistant/ Customer Service 2014 - 2017
I worked as her personal assistant and the customer service representative of the company. It’s an event decoration company. I got into conversations with prospects, convince them to Patronize my company, and make business deals with them. I remind the CEO of meetings, appointments, events etc and also book flights for travels and fix dates for appointments with clients. Made sure materials needed for an event is in order, well decorated and classy. Deliver the products and services to them at the right time, right place and at a profitable amount and also get to know if they need any further assistance after supply (follow-up) in order for them to patronize my company again.
Inventories stock, Marks or tickets merchandise, Keep merchandise in order, Arrange stocks, Keep record of sales, Account for the total income and expenses made.
Edex Travels – Receptionist/ Ticketing Officer 2010 - 2012
I receive visitors and attend to their needs. I answer phone calls and reply mails relating to the company, I perform cash processing and card payments. I keep clients informed by notifying them of preferred customer sales and future merchandise of potential interest.
I book flight tickets and collect information for visa processing.
Persuasive Selling Skills
Attention to Detail
Reporting Research Results
Data Entry Management
Nigeria immigration Service Hqts Abuja.
Mr. Ononogbo Emmanuel
74, Iwamimo St, Ejigbo, Lagos.
Mrs. Blessing Chigbu
20, Iyarere St, Aguda, Surulere, Lagos.