Outgoing and enthusiastic professional recognized for providing outstanding customer service, client education and staff leadership.
1/2006 – Present Site Manager (Seasonal)
The Bizness Lab Akron, Ohio
Oversee office management by processing payroll, interviewing new hires and developing business marketing strategies
Generate weekly client tax reports
Facilitate weekly employee schedules
Generate Payment of Yearly Tax Spreadsheets
June 2018-Present Caseworker
Assist with improving minority literacy and promotion of mental health awareness and self-care.
Assist in Networking for Resources between our clients and Partners with public agencies
2/2014 – 02/07/2020 Technical Assistance/Outreach Case Manager
Summit County Job and Family Services Akron, Ohio
Evaluate client eligibility for Summit County public assistance benefits
Conduct interviews for client benefits such as childcare, Temporary Assistance for Needy Families (TANF) and Supplemental Nutritional Assistance Program (SNAP)
Serve as community liaison between United Way of Summit County and benefit recipients
Assist with networking and development for partnership with public agencies within Summit County
Facilitate community presentations on available services from Summit County Job and Family Services
Facilitate quarterly community “Baby Showers” to promote infant mortality awareness
Generate weekly reports for client approvals and denials
Stark State College Associate of Arts & Science: Social Services December 2020
John R. Buchtel High School High School Diploma June 1988
Internships and Volunteer
June 2014 – Present CEO & Founder
TeamZoie LLC. “Everyone is some type of different!”
Promote disability and special needs awareness throughout Summit County by hosting community fundraisers, annual family picnic and parent support groups.
Provide annual $500 scholarship to local qualifying high school graduate
July 2019- September 2019 Teen Community Liaison Intern
Facilitate community awareness events for teens and young adults to reduce bullying, suicide, teen pregnancy, STD/STI transmission and increase high school graduation.
References upon Request
Microsoft Office Suite
Cultural Diversity & Sensitivity