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{"section" 0,"item" 3 www.enhancv.com Powered by / WILLIAM C. COBBS

Vice President Sales and Operations BPO

248-***-**** adb6xi@r.postjobfree.com

http://linkedin.com/in/billcobbs Farmington Hills, MI 48331 EXPERIENCE

Gubernatorial Candidate

State of Michigan

Michigan

State of Michigan

Developed improved K 12 Educational funding model

Modeled a 21st Century environmental and infrastructure roadmap Built a BPO model for non essential work functions Built a revised State revenue model

President/CEO

Performance Dynamics

Location

Executive coaching and development

Trained over 600 Operations/Sales executives to assume VP roles 50% of clients are now Sr. Vice Presidents in a Sales or Operations function

Clients included Microsoft, Oracle, Apple, and HP

CEO/President (Contract Role to get

Company shaped up for sale)

Surfray A/S

Copenhagen, Denmark

Search Engine Optimization Software Provider

Revitalized the SaaS side of the business

Grew North American business by 65%

Increased European productivity by 21%

EMEA market penetration increased by 31%

Sold company for a 5X multiple of 2008 revenue

ACHIEVEMENTS

Building a successful Professional

services business inside of a

traditional hardware company.

Accomplishing this helped to position

Xerox to be a value added partner for our

clients

Providing Outstanding Leadership

People perform best when they believe in

their leadership

Courage to Grow and Change

It allowed me personally to avoid

stagnation and to be a valuable resource

in every organization I've ever been a

part of

EDUCATION

BA in Political

Science

University of Michigan

GPA

3.2 4.0

JD

Wayne State University

Law School

GPA

3.0 4.0

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www.enhancv.com Powered by /

EXPERIENCE

Marketplace President

IKON Office Solutions

NYC, New York

Office Automation Products

introduced a value added BPO model specifically targeted at the state and local government vertical

increased BPO revenue contribution by 55%

FTE of 780 people

Full Profit and Loss accountability for a 400 million revenue stream Drove a 14% increase I profitability

Reduced annual turnover by 60%

Achieved Golden Circle performance for business operations Global Vice President/General Manager

Xerox Professional Services (the consulting/systems group) Washington DC

Consulting/Systems integration group focused on BPR and BPO engagement

Created a global foot print cover the US, Canada, Latin America, and Europe

Grew annual revenue from 0 to over a billion dollars in less than 8 years

Headcount of 2500 FTE

Full Profit and Loss accountability

Annual Realization of 76% and utilization of 78%

Practice areas in State and local Government, Financial Services, Manufacturing, Retail and CPG, Pharmaceuticals, And Healthcare State and Local government business accounted for 30% of our total business. We were able to accomplish this by building a suite of repeatable offerings that reduced development time and increased profitability

Awarded Xerox Chairman Award for business growth and innovation District Manager

Sun Microsystems

Ann Arbor, MI

High performance computing platforms

Built the Higher Ed business from the ground up

Penetrated State and local government business in Michigan, Ohio, and ILL

Built a 50 million dollar business in 23 months

MY TIME

Driving New Business Opportunities

Developing and mentoring people

Building a comprehensive market

penetration Strategy/plan

Family time

Community involvement

Sleeping and dream about how to make

the business stronger

Fine tuning the go to market strategy

AWARDS

Xerox Corporation Chairmans

Award

!5 Xerox Presidents clubs

IKON Golden Circle Award

3 Sun Microsystems Presidents

Club

INDUSTRY

EXPERTISE

Profit and Loss accountability

BPO

Cross Functional Leadership

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~ 04/1992 - 06/1994 +

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~ 04/1980 - 05/1988 +

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EXPERIENCE

Product Executive

Data General

Boston, MA

Computer Services

Spear headed the launch of the Clariion product line of mass storage products

Various sales leadership Roles

Xerox

Chicago, ILL

Document Management

7 Presidents club awards

LTjg USN

US Navy

San Diego, CA

Military

Special Operations Command

INDUSTRY

EXPERTISE

presentation Skills

Business Turnaround

Business Transformation

Client Focus

Servant Leader

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