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Customer Service Care

Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary:
2000 AED
Posted:
February 29, 2020

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Resume:

WORK

EXPERIENCE

BARISTA

GROUP & BOILER COFFEE CO. / PEOPLE AND COFFEE WORKS INC.

FEBRUARY 2019 – MAY 2019

ACHIEVEMENTS/TASKS

BARISTA TRAINED IN SPECIALTY COFFEE & FOOD PREPARATION WINE STEWARD / WAITER

RALPH’S WINE AND SPIRITS – MOLITO, ALABANG, PHILIPPINES JUNE 2016 – AUGUST 2018

ACHIEVEMENTS/TASKS

WINE ASSISTANT &WAITER

CAFE CREW

ARCTIC ARTISAN BINGSU CRAFT CAFÉ – DAMARINAS, CAVITE, PHILIPPINES SEPTEMBER 2018 – JANUARY 2019

ACHIEVEMENTS/TASKS

DINE IN CREW / SERVER

HELPER / ASSISTANT

OPEN KITCHEN BAR & DINER - STA. ROSA, LAGUNA, PHILIPPINES MARCH 2015 – JUNE 2017

CREW

MINISTOP – GOLDEN CITY, STA. ROSA, LAGUNA, PHILIPPINES DECEMBER 2017 – MARCH 2018

EDUCATIONAL

BACKGROUND

HIGH SCHOOL

REX DEI ACADEMY, STA. ROSA, LAGUNA

2011 – 2015

TESDA BARISTA TRAINING

BULIHAN INTEGRATED HIGH SCHOOL

JULY 2018 – OCTOBER 2018

CERTIFICATES &

ACHIEVEMENTS

BARISTA CERTIFICATE

BULIHAN INTEGRATED HIGH SCHOOL

AUGUST 2018 – DECEMBER 2018

This course is designed to develop skills, knowledge and attitude to perform the tasks of a Barista in accordance to industrial standards. It covers basic, common and core competencies such as: Participate in workplace communication, Work in a team environment, Practice career JONATHAN REY B. ALMENIANA

BARISTA / WINE STEWARD

Has experience in food service and junior experience in being a barista. Involved in food serving, product suggestion, customer hospitality and customer service. Understands and values the importance of customer care & hospitality. Has the ability to multitask and work in a fast paced environment, has an eye for detail and a mature

& motivated team player.

ADD: Villa 63, Room 12, Al Nahyan Camp, Abu Dhabi MOBILE: +971-****-***** EMAIL: adb2bq@r.postjobfree.com professionalism, Develop and update industry knowledge, Observe workplace and hygiene procedures, Perform workplace and safety practices, Provide effective customer service, Operate different espresso machines, Prepare and serve coffee and Perform basic maintenance of machine.

SKILLS, ABILITIES

&

COMPETENCIES

Knowledgeable in coffee varietals, origins and kinds of processing.

Proficient in coffee calibration, milk steaming and texturing, espresso machine operation and use of other equipment.

Educated in doing the best practices and routines in making and pulling an espresso shot.

Informed in making espresso-based drinks and preparing coffee- cocktail mixes including old-fashioned and up-to-date recipes.

Trained in food preparation, service and drink assembly. Knows how to do basic latte art.

PERSONAL

INFORMATION

DATE OF BIRTH: AUGUST 11, 1998

PLACE OF BIRTH: STA. ROSA, LAGUNA, PHILIPPINES

CITIZENSHIP: FILIPINO

CIVIL STATUS: SINGLE

SEX: MALE

HEIGHT: 5’11

CHARACTER

REFERENCES

HANS KRISTIAN M. JUAN

PRESIDENT – GROUP & BOILER COFFEE CO.

MOLITO ALABANG, PHILIPPINES

090********

ALVIN MALAYAO

OFFICER IN CHARGE – RALPH’S WINE & SPIRITS

MOLITO, ALABANG PHILIPPINES

091********

JUN SUPAT

MANAGER – RALPH’S WINE & SPIRITS

MOLITO, ALABANG, PHILIPPINES

093********

LEN SULANGSAWA

TEAM LEADER – ARCTIC ARTISAN BINGSU CRAFT CAFÉ

SM – DASMARINAS, CAVITE, PHILIPPINES

090********

“I hereby certify that the above stated Information is true and correct to the best of my knowledge”

JONATHAN REY B. ALMENIANA



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