NAME: SARAH NAMAKULA
MARITAL STATUS: SINGLE
VISA STATUS: VISIT VISA
Seeking a challenging opportunity in a progressive company, that will allow my experience to Grow and develop in a dynamic environment as a Sales Executive/Manager. Increase sales and customer base to achieve company’s sales objectives and stay ahead of competition. EDUCATION BACK GROUND
Uganda Advanced Certificate of Education (UACE) (2009-2011) SKILLS AND ABILITIES
Highly self motivated, efficient and resourceful.
Profficiency in MS [word,excel, Dynamic nav etc
Ability to work under presure with minimum supervision Strong team player, showing loyalty and accountability Always willing to learn and adapt very fast to new environments Excellent customer service with excellent results from mystery shoppers. Ability to communicate effectively in English
Good analytical and problem solving skills
High level of integrity and strong moral character Accurate record keeping
Aware of brand marketing, pricing and positioning. EMPLOYMENT HISTORY
Company; LALS GROUP UAE (2015 TO 2019)
Position; Sales Associate
Brand; Carters and Us Polo Assn.
Duties and responsibilities
Greeting customers who enters the store.
Be involved in stock control and management.
Assisting shoppers to find the products they are looking for.
Being responsible for processing card and cash payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash register and receipts.
Dealing with customer refunds.
Keeping the store tidy and clean.
Responsible for dealing with customer complaints.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Ensuring security is maintained within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
Receiving and storing the delivery of large amount of stocks.
Keeping up to date with special promotions and putting up displays. Company; Uniliver Uganda Ltd. (2011 TO 2014)
Position; Sales Associate
Department; Household Items
Duties and responsibilities held
Uniliver is multinational company selling consumer goods like Beauty products, foods, beverages, cleaning agents and I was working as a sales associate and I performed the following duties.
Resolve any customer complaints when appropriate and in accordance to the company’s guidelines and policies.
Maintained customer relationships through interacting with them
Generated Daily Sales Report
Assist customers in making cost effective and correct use of products
Submit daily invoices and sales recaps to management daily with no errors or discrepancies
Turn in all product receipts and supporting materials to management daily
Supervise checking of all in-shipments for accuracy against the delivery ticket, proper Quantity, price as ordered, and quality
Ensure no customer has improperly installed products. ACHIEVEMENTS
I have acquired various trainings in customer care services,,customer relationship management, sales development
Awarded top seller of the month and good results from mystery shoppers
I have created good relationship with our customers which has led to repeated business and learnt how to deal with different people of different nationalities, characters and attitude.
References can be made available upon request
I Sarah Namakula hereby declare that the above mentioned information is true to the best of my knowledge.