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Customer Service Office

League City, TX
February 29, 2020

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Lori Krouth

**** ********* ** • Dickinson, TX ***39

Cell: 832-***-**** • email:

Logistics Coordinator

Passionate about getting products where they need to go quickly and efficiently

Over 25 years of experience in office administration and quality customer service

High attention to detail, strong organizational skills, prioritize to meet deadlines

Promoted for high levels of accuracy in inventory management

Supervised teams and motivated them, utilizing excellent communication and leadership skills

Proficient in Windows XP, Microsoft Office Suite, and the Internet, and experienced in BOSS, Meditech, QuickBooks, and ADP, very quick learner


Ashford University June 2014

Bachelor of Arts in Supply Chain Management GPA 4.0

Normandale Community College June 1995

Associate of Arts in Accounting Technology

Professional Experience

Floral Clerk

Kroger, League City, TX August 2017-Present

Assist customers with orders, blow up balloons, wrap flowers, make arrangements

Process loads when they come in, date product and put away, water plants

Make sure all product is fresh and in date, mark down dated product, scan out old product

Unit Secretary

Bayshore Medical Center, Pasadena, TX September 2012 – October 2014

Perform clerical duties regarding admission, transfer, and discharge of patients

Enter physician orders in Meditech

Answer phones and patient call system and communicate messages to appropriate personnel

Compile new patient charts, keep them up to date, and break down discharged patients’ charts

Staff Coordinator

Home Instead Senior Care, Galveston, TX April 2009 – April 2010

Assigned client shifts to caregivers, considering geographic location, experience, and client needs

Supervised over 30 caregivers, resolving scheduling conflicts and emergency situations

Entered all new client and caregiver data into BOSS and created new client and caregiver files

Processed invoices and payroll

Answered phones, service inquiries, client or caregiver questions/on call with rotating schedule


Catering for Kids, Houston, TX August 2004 - December 2008

Received orders to be filled and verified accuracy at the time of pick up

Loaded vehicle efficiently to minimize trips and driving distances

Performed final verification of items against the order upon delivery

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