LORIE A WILLIARD
**** *. ****** **, ***. 12, Caldwell, ID 83605
[Type your website]
To be able to incorporate my 25 years of Customer Service, Office Support, and Delivery experience with a new rewarding career.
Herzing University Online
08/2014 Associates Degree in Paralegal Studies
Savannah Technical College
09/2006 Medical Office Clerk/Medical Billing Specialist certificate awarded
Nissan Company Lease Vehicles/Onsite Fleet
Delivery Desk Coordinator 02/2019 – 11/2019
Greeted customers, verify insurance, file, fax, check drivers license in the system, pull files for the next days deliveries, inspected turn-in vehicles and send them to auction, correspondence, respond to emails and take payments for damages.
Bodman Law Firm/ Canon Business Services
Legal Courier/ Office Assistant 10/2016 – 03/2017
Safely transported legal files and documents to the court house, banks, and attorney’s homes, plus assisted the law firm with delivering and pick up mail to all of the floors, scanning, court runs, stock supplies, faxing, respond to emails, some filing, and delivery.
Eichholz Law Firm
Legal Courier/ Office Assistant 09/2011 – 02/2012
Verified billing and medical records for claims that needed to be closed out by the end of the year. Researched client claims information, filed, faxed, scanned, correspondence, emails, office programs, phones, copied files for claims, data entry, and picking up documents when needed.
Troy, MI /Austin, TX
RSR II & III 09/2011 – 02/2012
In Troy, I was responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destinations.
In Austin, I did the same job, but our location was a satellite which meant that we did our normal routes and then returned to scan in and out specimens and pack them up to be sent out with a shuttle driver to the airport. I was the night supervisor, so I made sure that all routes were picked up and helped out any drivers, made sure paperwork was completed and sent out to the appropriate people.
Night Route Driver 09/2018 – 02/2019
Picked up and delivered specimens and supplies from nursing homes and delivered them to hospitals and our lab. I picked up specimens from Southfield, MI to South Bend, IN.
Nelson Dental Lab/ DSG
Rochester Hills, MI
Independent Route Driver 04/2018 – 09/2018
Picked up and delivered dental cases and supplies. Made sure that clients were receiving everything they needed and that they were satisfied.
Office Support, Typing, Filing, Faxing, Scanning, and Copying, Communication skills, Front Desk experience, and some Receptionist experience.
Data Entry & Word Processing, some billing experience, and light bookkeeping
Microsoft Office, Excel, Outlook, Word, OneNote, and PowerPoint
25 years of Customer Service, Sales, and Delivery, cashier, supervisory skills, and stocking
I have some experience with Administrative and Clerical Office Support, and some Receptionist experience.
Supervisory Experience, Time Management, and Saving Company time and money.
Verifying Medical Records and Billing for legal claims, research and talking with clients, and dealing with auto insurances as well.
FAMILY READINESS GROUP LEADER
Did fundraising for families and soldiers so that we could do functions as a group and supply single soldiers a welcome home with items for their barracks when they returned from deployments.
COMMITTEE CHAIR FOR BOY SCOUT TROOP
Completed community service event, fundraising for the troop to be able to attend an event or camp of their choice or to use the funds for other functions.
REFERRALS UPON REQUEST