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Executive Secretary

Oreland, PA, 19075
February 26, 2020

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Natalie A. Marano

Oreland, PA 267-***-**** U.S. Citizenship

Professional Summary:

Professional team player recognized for organization, presentation, and efficiency; adept at managing rapidly-changing priorities in a fast-paced, demanding environment. Possesses superior interpersonal skills and the ability to remain flexible and nurture meaningful relationships with colleagues, board members, and customers. Proficient in use of technology.

Professional Work History:

Catholic Foundation of Greater Philadelphia Philadelphia, PA July 2019 - January 2020

Executive Administrative Assistant

Maintained leadership schedules

Assisted in planning Board of Trustee meetings

Gathered, formatted, and proofread meeting materials

Wrote and sent executive correspondence, including mail merges

Ordered supplies and reconciled invoices

Coordinated catering for various committee and staff meetings

Managed front office - screened and directed phone calls; greeted visitors

Booked and confirmed leadership appointments

Assisted in maintaining database of constituent information, gifts, and invitee lists for events

Recorded daily attendance for combined leadership and staff of 20

Our Lady of Mercy RCS/St. Anthony-St. Joseph ES Ambler, PA October 1999 - June 2019

Elementary School Teacher

Managed classes of 30-60 students per day

Developed creative presentations to deliver instruction to multiple learning styles

Planned and coordinated activities in and out of school for learning opportunities

Performed accurate and timely entry of data; reports completed well before deadlines (grades)

Led and collected input from teachers and administrators as Co-Chair of Steering Committee for Middle States Accreditation and Blue Ribbon School Panel application

Demonstrated a proven record of CRM (parent conversations)

Highly-skilled in time management and paper flow

Moon Nurseries Morrisville, PA November 1993 - February 1996

Customer Service Representative

Consistently demonstrated CRM for clients of three companies

Built relationships with customers in person and via phone through order-taking, product explanation, delivery scheduling, and delivery follow-up

Processed accurate monthly intercompany invoicing and billing for three companies

Thorough management of advertising creation, placement, and budget

Detailed travel arrangements and convention booth registrations for sales staff of eight

Processed expense accounts and reimbursements for traveling sales staff

Performed manual data entry of spring nursery orders for three companies

Coordinated creation of and proofread customer catalogs of two nurseries and wholesale yard

Akehurst Management Associates (management of horticultural organizations) Baltimore, MD

Executive Assistant (Summers and Weekends) June 1986 - October 1993

Provided CRM for clients of five horticultural organizations (memberships of 200-975 persons)

Arranged block hotel reservations for yearly out-of-state meetings for 100+ attendees

Proofread quarterly newsletters for three client membership groups

Managed data entry for 1500+ booths for a yearly horticultural trade show (MANTS)

Processed correspondence for meetings, invoices, and advertisement for two organizations

Processed payroll

Harford Technical High School Bel Air, MD

High School English Teacher August 1986 - July 1993

Managed and taught classes of 125-150 students daily

Developed and wrote curriculum guides for county-wide English instruction

Mentored student publications – newspaper, yearbook, and literary magazine

HKH&F Baltimore, MD (Hamburgers, Kennedys, Harris & Frank) July 1985 - August 1986

Executive Secretary

Drafted correspondence for five senior executives at main office of an upscale clothing company

Compiled daily sales figure reports for 25 stores

Booked travel arrangements (transport, car, and hotel) for five executives, six buyers, and 20+ store managers

Planned quarterly, themed, local destination sales meetings for executives and 150+ sales staff

Planned annual company dinner and Christmas party for Maryland and Pennsylvania stores for 300+ attendees (catering, entertainment, and transportation)

Planned seasonal fashion shows for women’s division for 100+ attendees

Wrote and disseminated the monthly company newsletter – circulation of 200 copies

Provided CRM for product inquiries, complaints, and referrals

Coordinated donation projects – created 12 food baskets during the holidays

Technical Skills:

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Microsoft Excel

Google Docs


Google Slides

Google Sheets

Raiser’s Edge


Master of Education (1992)

Towson State University, Towson, MD

Thesis – “Selected Misbehaviors Leading to In-School Suspension in a Technical High School”

Bachelor of Arts (1984)

Dickinson College, Carlisle, PA

Major: English/Minor: Education

Member of Omicron Delta Kappa Society – Graduated in top 35% of class, demonstrated leadership in journalism, speech, and mass media


Meal Provider – Aid for Friends

Sewed costumes and assisted with yearly fundraisers – F.I.R.S.T Robotics Team

Support and Proofreader – Philadelphia Flower Show

Musician – Play at churches and other events

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