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Manager Human Resource

Denver, CO
February 27, 2020

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David A. Doyle, SHRM-CP, MBA-HRM

Terre Haute, IN 47802 303-***-****

Human Resources Management

Seasoned and dynamic manager with extensive experience managing and mentoring personnel, staffing large operations, and developing employees to resulting promotions; poised to excel in a Human Resources role. Exceptional cross-functional communicator, adept at defusing conflicts and facilitating improved employee performance/morale.

Areas of Expertise

Human Resources Qualifications: Highly skilled professional with an MBA with a Concentration/Certificate in Human Resources Management and deep understanding of HR activities and issues, including negotiations, behavior/complaint investigations, performance evaluations, and safety and accident reviews/trend analysis.

Hands-on Experience: 15+ years of managerial experience, to include employee recruitment/retention/relations, associate development, conflict resolution, records management, HR policy interpretation, daily/weekly payroll, new hire training, budgets & forecasting, and disciplinary processes/dismissals.

Management & Negotiations: Proven track record of success negotiating win-win compromises, teambuilding, and fostering ethical business culture. Demonstrated aptitude for developing business code of conduct and increasing morale though open-door policies and collaborative performance management.

Additional Strengths: Technologically savvy; proficient in Microsoft Office Suite, Human Resource Information System, Windows operating systems, HRIS system maintenance, and time/attendance tracking.

Experience Highlights

RK Supply – Mattoon, IL

Operations Manager, 2013 to Present

Related Skills: Employee Training, Management Coaching, Performance Evaluations, Cross-functional Communication

Leverage extensive managerial experience and exceptional cross-functional communication skills to train, coach, and mentor new hires, including management and full-/part-time associates. Maintain high performance and consistent team morale through creative incentive programs; foster environment of positive dialogue, thoughtful performance evaluations, and collaborative teamwork across the company.

Key Contributions:

Increased operation profit significantly month-to-month, resulting in consistent monthly percentage bonuses.

Earned Store of the Year in 2017 as direct result of consistently improved profit and reduces turnover.

Reworked new-hire orientation program to include HR information and ethical behavior expectations.

Basements by Word of Mouth – Castle Rock, CO

General/Project Manager, 2009 to 2013

Related Skills: Employee Development, Performance Evaluation, Schedule Management, Hiring/Firing, Training

Directed daily operations, including staff management and employee evaluations/development; fostered high morale alongside excellent performance through adept team leadership. Handled various projects from concept to delivery, controlling costs and allocating tasks to ensure on-time, on-budget delivery.

OfficeMax – Denver, CO

General Manager, 2008 to 2009

Related Skills: Associate Development, Payroll Administration, New Hire Recruitment/Onboarding, Employee Management

Utilized clear communication, active listening, and extensive business acumen to oversee successful store operations and manage full staff of part-/full-time employees with emphasis on exceptional customer service.

Additional Experience

Steve & Barry’s – Littleton, CO


Related Skills: Associate Development, New Employee Onboarding, Training/Coaching, Staffing, Succession Planning

Oversaw various locations, managing setup of new stores and training/evaluating store management and employees.

Key Contributions:

Earned bonus every month for two years and developed numerous associates to resulting promotions.

Improved audit scores from the mid 80’s to high 90’s.

Wal-Mart – Bentonville, AR

Various Management Roles

Related Skills: Talent Recruitment, New Employee Onboarding, Managerial Leadership, Complaint Investigation, Staffing

Directed setup of new store locations, including recruiting, training, and mentoring new management hires; oversaw continued operations of new stores, defining and implementing sales/service policies and incentives.

Key Contributions:

Recruited and trained staffs of up to 350 for new locations, opening on time with no lost time accidents.

Facilitated 16-week Management training program.

Reduced accidents though trend analysis and any additional training determined by post-accident review.


Colorado Technical University, Colorado Springs, CO

Master of Business Administration in Human Resource Management

Southern Illinois University, Carbondale, IL

Bachelor of Science in Marketing/Retail Operations

CTU, Master Certificate in Human Resource Management

SHRM, Essentials of HR Management

SHRM-CP, Certification 7/15/2016 to 8/31/2022, #095091

Memberships & Affiliations

SHRM (Society of Human Resource Managers) WVHRA (Wabash Valley Human Resources Association)

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