David A. Doyle, SHRM-CP, MBA-HRM
Terre Haute, IN 47802 firstname.lastname@example.org 303-***-****
Human Resources Management
Seasoned and dynamic manager with extensive experience managing and mentoring personnel, staffing large operations, and developing employees to resulting promotions; poised to excel in a Human Resources role. Exceptional cross-functional communicator, adept at defusing conflicts and facilitating improved employee performance/morale.
Areas of Expertise
Human Resources Qualifications: Highly skilled professional with an MBA with a Concentration/Certificate in Human Resources Management and deep understanding of HR activities and issues, including negotiations, behavior/complaint investigations, performance evaluations, and safety and accident reviews/trend analysis.
Hands-on Experience: 15+ years of managerial experience, to include employee recruitment/retention/relations, associate development, conflict resolution, records management, HR policy interpretation, daily/weekly payroll, new hire training, budgets & forecasting, and disciplinary processes/dismissals.
Management & Negotiations: Proven track record of success negotiating win-win compromises, teambuilding, and fostering ethical business culture. Demonstrated aptitude for developing business code of conduct and increasing morale though open-door policies and collaborative performance management.
Additional Strengths: Technologically savvy; proficient in Microsoft Office Suite, Human Resource Information System, Windows operating systems, HRIS system maintenance, and time/attendance tracking.
RK Supply – Mattoon, IL
Operations Manager, 2013 to Present
Related Skills: Employee Training, Management Coaching, Performance Evaluations, Cross-functional Communication
Leverage extensive managerial experience and exceptional cross-functional communication skills to train, coach, and mentor new hires, including management and full-/part-time associates. Maintain high performance and consistent team morale through creative incentive programs; foster environment of positive dialogue, thoughtful performance evaluations, and collaborative teamwork across the company.
Increased operation profit significantly month-to-month, resulting in consistent monthly percentage bonuses.
Earned Store of the Year in 2017 as direct result of consistently improved profit and reduces turnover.
Reworked new-hire orientation program to include HR information and ethical behavior expectations.
Basements by Word of Mouth – Castle Rock, CO
General/Project Manager, 2009 to 2013
Related Skills: Employee Development, Performance Evaluation, Schedule Management, Hiring/Firing, Training
Directed daily operations, including staff management and employee evaluations/development; fostered high morale alongside excellent performance through adept team leadership. Handled various projects from concept to delivery, controlling costs and allocating tasks to ensure on-time, on-budget delivery.
OfficeMax – Denver, CO
General Manager, 2008 to 2009
Related Skills: Associate Development, Payroll Administration, New Hire Recruitment/Onboarding, Employee Management
Utilized clear communication, active listening, and extensive business acumen to oversee successful store operations and manage full staff of part-/full-time employees with emphasis on exceptional customer service.
Steve & Barry’s – Littleton, CO
Related Skills: Associate Development, New Employee Onboarding, Training/Coaching, Staffing, Succession Planning
Oversaw various locations, managing setup of new stores and training/evaluating store management and employees.
Earned bonus every month for two years and developed numerous associates to resulting promotions.
Improved audit scores from the mid 80’s to high 90’s.
Wal-Mart – Bentonville, AR
Various Management Roles
Related Skills: Talent Recruitment, New Employee Onboarding, Managerial Leadership, Complaint Investigation, Staffing
Directed setup of new store locations, including recruiting, training, and mentoring new management hires; oversaw continued operations of new stores, defining and implementing sales/service policies and incentives.
Recruited and trained staffs of up to 350 for new locations, opening on time with no lost time accidents.
Facilitated 16-week Management training program.
Reduced accidents though trend analysis and any additional training determined by post-accident review.
Colorado Technical University, Colorado Springs, CO
Master of Business Administration in Human Resource Management
Southern Illinois University, Carbondale, IL
Bachelor of Science in Marketing/Retail Operations
CTU, Master Certificate in Human Resource Management
SHRM, Essentials of HR Management
SHRM-CP, Certification 7/15/2016 to 8/31/2022, #095091
Memberships & Affiliations
SHRM (Society of Human Resource Managers) WVHRA (Wabash Valley Human Resources Association)